From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I've ordered several times from HerRoom and have always been satisfied. I can't seem to find bras in my size in stores where I live, so ordering online is my only option. THANK YOU!
Always something on SALE! Checkout is easy and quick.
I trust the quality of the herRoom site's
Many elegant and creative garments. Buying pretty nighties became fun again, as a 60+ buyer, I can shop more freely, just my own personal pleasure, beauty, and comfort
Efficient service, great products, wide variety of sizes in exercise bras
Love the camisole I ordered. No problems. Unique and beautiful.
I loved the products and had an amazing experience! You all are the only people that carry my size!
Always good. Not totally in love with last purchase, but that's unusual
The web site was user friendly and I am happy with what I received.
Easy ordering, delivery as expected. Thank you! :)
Gsreat experience. Got the second part of my order a few weeks after the Bra arrived.
Website is easy to use. Also, I'm glad I've finally found a cotton bra I'm happy with! Shipping time is also very reasonable.
The customer support was very helpful in choosing a bra
Bras are expensive wish your prices were a bit cheaper
The service is excellent and I especially like that all details are given in great detail. I have been ordering here for a long time now and am always satisfied.
Tricky to get a proper fit but that's not Herroom's fault.
The suits I ordered were not the quality I expected. The fabric did not have the elasticity and were rather thin.
Just needed it sooner for an event, but will still use in the future
Very unhappy with the amount of time it took to receive the merchandise. Three months is unacceptable. Fit is good and will keep the product.
I like the ability to chat and to be offered similar items. Her Room works well for me!
Quality products, great price, site easy to navigate
Very prompt delivery too
I was able to select two bras from my favorite brand from the wide range of choices on HerRoom, and based upon the detailed descriptions of each bra (including type of cup lining material, strap thickness, etc). My two choices arrived promptly and in excellent condition, and both fit well. I am very pleased with this shopping experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members