Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

service
7
value
6
shipping
5
returns
2
quality
4
This company responds to reviews on average within 6 days

Instant Feedback

11,273 reviews
How would you rate Monterey Bay Herb Co.?
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Nebraska
1 review
0 helpful votes
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Doing Great
May 1, 2025

Always order from you guys, BUT i noticed many of the herbs i buy are not in stock when i need them, so i have been giving my business to other companies more. You need to keep in stock popular items like Damiana and wild lettuce for example.

Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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Shipping is Pricey
April 30, 2025
Updated review

Don't get me wrong, the herbs are top-notch and I love that I don't have to worry about the quality. However, the shipping price is outrageous and you have to spend $250 to even get free shipping. I could see how the price of herbs would go up because of Tariffs but if you are gonna jack up the price of the herbs, at least drop the shipping price a bit.

Date of experience: April 20, 2025

Fast!
September 18, 2024
Previous review

Fast shipping and products are always how they are described.

Date of experience: September 8, 2024
Kansas
1 review
0 helpful votes
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Good Products
May 6, 2025
Updated review

I like the products this company sells; it helps with my business. The only thing I would prefer is lower shipping prices and when a product is discontinued, for it to be removed from the listing of herbs available so one doesn't waste time.

Date of experience: April 26, 2025

Good Products
October 12, 2024
Previous review

I run a small business and I need my herbs by the pound so I come here. Many of the herbs are reasonably priced; would love to see shipping costs reduced though.

Date of experience: October 2, 2024
Arizona
1 review
0 helpful votes
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Excellent
May 4, 2025

I've order from Monterey Herb company for a couple of years now and the service is always great! The products are excellent, and I go nowhere else to buy my herbs. My only compliant is the shipping cost. Its a bit high.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Very happy with my experience!
May 3, 2025

I'm dipping my toes into herbal teas and ordered some essentials from Monterey Bay. I thought everything was reasonably priced and what I received appears to be quality. Shipping was pretty fast. I will definitely be placing more orders!

Date of experience: April 18, 2025
Arizona
1 review
0 helpful votes
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Perfect for making tea.
April 23, 2025

Buying rose hips was a great! The berries are fresh, fragrant, and packed with beneficial nutrients. Perfect for making tea, infusions. The delivery was fast, and the quality exceeded expectations. I will definitely buy again!

Date of experience: April 13, 2025
California
1 review
0 helpful votes
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Not the average customer
April 20, 2025

Sadly I guess the average customer must want loose leaf tea. We love the tea quality but really hate the inexact nature of measuring tea out each time. Looks like we'll have to go where we belong with the ignorant who buy overpriced poor quality tea elsewhere that's found in bags.

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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---
May 2, 2025

--- Sorry you're losing me on this 50 character minimum. I don't have time to write more than one review. I would have just closed the screen but I wanted to let you know you will get more reviews if you take that minimum off.

Date of experience: April 22, 2025
New York
1 review
0 helpful votes
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Fast, consistent, professional
April 20, 2025

Consistent service, extremely fast shipping, good availability of inventory, mostly consistent product from batch to batch, sometimes there's variability which is frustrating, but I am not sure if it's possible to attain greater consistency, or at least, I haven't seen better. Of course, they have the best pricing so that's a no-brainer.

Date of experience: April 10, 2025
Guam
1 review
0 helpful votes
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Great Quality and Service
April 11, 2025

I just wanted to say thank you for the incredibly quick shipping and top-notch product quality. Everything arrived faster than expected, and the items exceeded my expectations. It's always a pleasure to support a company that delivers on both speed and excellence. Keep up the great work!

Date of experience: April 2, 2025
Indiana
2 reviews
0 helpful votes
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Absolutely delighted with my purchase!
April 28, 2025
Updated review

I placed my order and was so surprised that it arrived in such a short time! The quality of the herbs is nothing short of amazing! I highly recommend Monterey Bay Herb Co. And tell everyone that is looking for Essiac Tea ingredients to shop here!

Date of experience: April 18, 2025

Trustworthy
April 10, 2025
Previous review

I totally, 100% am so happy and satisfied with everything I have purchased from Monterey Bay Spice Company!

Date of experience: March 31, 2025
Kentucky
1 review
0 helpful votes
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Website easy to navigate
May 5, 2025

Not only is the website easy to navigate but ordering is also just as easy. My orders sometimes take a little longer but are not outrageous. I also love that there is a notify option when an herb I want is out of stock.

Date of experience: April 25, 2025
Illinois
1 review
0 helpful votes
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Perfect except for review process
April 22, 2025
Updated review

I received my order much quicker than expected. I was pleased with the entire process. However, to be fair, requiring 100 words is a waste of my time. I would prefer to be able to wrote what I want in the most efficient way possible.

Date of experience: April 12, 2025

Shipping is way expensive compared to competitors
April 8, 2025
Previous review

Shipping is way expensive compared to competitors. However I do not want to give your competitors the business so I am using you.

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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Amazing teas and herbs
April 18, 2025

I buy from Monterey Herb because I really care about the quality of tea and herbs I use. I recently used their cut organic hibiscus to make a delightful mocktail which had been in a January email from them. Also made the elderberry one too. So apart from quality herbs and teas they also have creative uses for them and the customer service is very good and my packages arrive on time and I receive updates from the carrier. An excellent company with high quality products.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Great quality
April 14, 2025

I always get my herbs from here because it's cheaper than almost everywhere else I've checked (even with my discounts on their sites) and the quality is fantastic. Honestly, my only compaint would be I wish the threshold for free shipping was lower.

Date of experience: April 4, 2025
Kentucky
2 reviews
0 helpful votes
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We only order from Monterey Bay
April 28, 2025
Updated review

The quality and selection of herbs from Monterey Bay is by far the best from any other supplier. We use Monterey Bay for our home and business needs and we are never disappointed. We live in NYS and the shipping has always been expedient we've never waited more than a week to receive our products and we order 50+ lbs at a time. Thank you Monterey for being our trusted source of herbs

Date of experience: April 18, 2025
Melissa M. Monterey Bay Herb Co. Rep
1 week ago

We love this so much — thank you, Miss Sarah! There’s something extra special about a New York customer putting their trust in a West Coast herb supplier, and we don’t take that lightly. We appreciate that you count on us for your home and business needs, and we’re honored to keep those 50+ lb boxes of goodness heading your way. East Coast–West Coast unity, one herb at a time! 🌿📦


Great Quality never disappoints.
February 8, 2024
Previous review

We love shopping with herbco so much! Fast shipping, great quality,fair pricing.

Date of experience: February 8, 2024
Minnesota
1 review
0 helpful votes
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Oolong tea purchase
April 23, 2025
Updated review

Due to illness here for the past couple years I previously made a larger than my average purchase of Oolong tea some years back. My password needed to be reset and your site made that easy to do. This is good. I made my purchase and received it in a timely manner. Thank you.

Date of experience: April 13, 2025

Tea Shipment
April 5, 2025
Previous review

Your site is easy to navigate. I hadn't ordered in a few years due to illness here, but I had plenty from last supply. Glad you are still operational.

Date of experience: March 26, 2025
Michigan
1 review
0 helpful votes
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Excellent products and service
April 12, 2025

Very pleased with the quality of the herbs received over the past two years. The website is so easy to work with (product codes are so helpful for long list of items being ordered), and emailed receipts are instantly sent. I have received all mailings as promised, and tracking is provided. Thanks!

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Good quality
April 3, 2025

Products ship fairly quick compare to other herbals sites and the quality is amazing for my herbals capsules side hustle that I'm growing into a business. 2 thumbs up. Been using Herb Co for about 8 months now.

Date of experience: March 24, 2025
Washington
1 review
0 helpful votes
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Fantastic Product Fantastic Customer Support
April 12, 2025

I can always call Monterey Bay Herb Co. Just before my final purchase as they are exigent at responding and answering my questions about product as their team members are well versed in the product, process, shipment and delivery. And always happy and courteous. I always return to your quality products and recommend. Thanks be to God for the quality products, customer service, and availability. I appreciate the added benefit of all the identifiers per product and the educational information provided for each specie of herbal plant.

Date of experience: April 2, 2025