Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

service
7
value
6
shipping
5
returns
2
quality
4
This company responds to reviews on average within 6 days

Instant Feedback

11,272 reviews
How would you rate Monterey Bay Herb Co.?
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New York
1 review
0 helpful votes
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Been ordering from herbco several years!
April 27, 2025

I have been ordering herbs from herbco for many years, my first order was 1/4/2009 under my maiden name. I never had a problem with any order, and the herbs are always fresh. I use multiple herbs in my daily health cocktail shake, incorporate them into my cooking, and also use them for my dogs.

Date of experience: April 17, 2025
Illinois
1 review
0 helpful votes
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I don't usually review companies but Herb Company deserves it.
April 22, 2025
Updated review

I love this company because they do what you would expect a good company to do. They have great herb products. They don't waste time shipping your purchases to you, and they have great prices as well. What more can you ask? I love this company!

Date of experience: April 12, 2025

Always satisfied with this company
March 28, 2025
Previous review

Items always arrived in long term packaging. Herbs are fresh and wonderful to use. I love this company!

Date of experience: March 18, 2025
Tennessee
1 review
0 helpful votes
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Quality Product, Good Pricing, Fast Shipping
March 31, 2025
Updated review

I've been ordering from this site for YEARS! It's my go-to for herbs and tea blends! They have a HUGE selection and I appreciate the items descriptions! They are helping when needing to make something for a specific product! Thanks HerbCo!

Date of experience: April 4, 2025

Wow!
September 8, 2024
Previous review

I really appreciate that there are so many tea blends to choose from! The prices are fantastic and the quality of ingredients will have me ordering more!

Date of experience: August 29, 2024
Utah
1 review
0 helpful votes
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Reliable source of herbs
May 1, 2025

I order a variety of herbs annually for horse's allergies, a sufficient supply to last April to November. Monterey Bay Herbs (also DBA as Ameritech Herbs) make it easy to order and provide a qualityy product.

Date of experience: April 21, 2025
Kansas
1 review
0 helpful votes
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Good Products
May 6, 2025
Updated review

I like the products this company sells; it helps with my business. The only thing I would prefer is lower shipping prices and when a product is discontinued, for it to be removed from the listing of herbs available so one doesn't waste time.

Date of experience: April 26, 2025

Good Products
October 12, 2024
Previous review

I run a small business and I need my herbs by the pound so I come here. Many of the herbs are reasonably priced; would love to see shipping costs reduced though.

Date of experience: October 2, 2024
New Hampshire
1 review
0 helpful votes
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What is going on with shipping fees?
March 28, 2025

I have ordered herbs here for years. It was always $8.50 for shipping. Now it is gone totally. Last time I ordered it said it would be on my order but nothing i did got it there. As traditional methods of medicine become increasingly out of reach for every day people herbal medicine will be rising ing usage. Get ready and please be of the healer class of businesses and keep costs to a minimum as much as possible. Let big Pharma be the greedy unaffordable entities they have become.

Date of experience: April 2, 2025
New Mexico
1 review
0 helpful votes
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Appreciate You
April 18, 2025

Love your selection and quick turn around. One problem is that we use asafoetida in some of our banishing kits, but it is so very hard to find. Would you consider carrying this in the future?
Thanks,
Steve

Date of experience: April 8, 2025
Massachusetts
1 review
0 helpful votes
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I'm exploring Czech and Hungarian cuisine, which frequently call for parsley root. Parsley root has a unique, mellow sweetish flavor that in the US is frequently replaced by parsnip as a substitute. That's like substituting lemons for oranges, they are similar but noticeably different.

Date of experience: March 31, 2025
Arkansas
1 review
0 helpful votes
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Love it! 🏽
September 11, 2024

I'm so glad I was guided yo this place. 🙏🏽 The products are great, the prices are great & shipping was fast. This is my go to company for my herbs now 😉

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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DECENT QUALITY
April 14, 2025

Been purchasing from Herbco for years now. For the most part the whole spices and herbs have been good however inconsistent. In the past I've been refunds for any poor quality spices/herbs however customer service is hard to get a hold of. Last time, no follow up from the team after a complaint.

Date of experience: April 4, 2025
Melissa M. Monterey Bay Herb Co. Rep
3 weeks ago

Hi Avni!

Thank you for taking the time to share your experience. We’re truly sorry to hear that your recent interactions with our customer service didn’t meet expectations, especially after being a long-time customer.

We’ve recently updated our support@herbco. Com email process to ensure faster response times and better coverage from our customer service team. If you ever have an issue, we encourage you to reach out again—or give us a call directly—so we can work with you to make things right.

We value your feedback and your continued support, and we hope to be able to assist you more promptly moving forward.

🌿 – The HerbCo Team

New Mexico
1 review
0 helpful votes
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I love Monterey Bay spice Company!
April 10, 2025

I love that they are here in the United States and I don't have to deal with international shipping! I love the are a small family home business. I love that. Their prices are also extremely competitive! They are always professional, courteous and friendly whether on the phone or over email! I love that they are efficient and have top quality products! Their shipments, our whole ways, timely, and accurate!

Date of experience: March 31, 2025
Wisconsin
1 review
0 helpful votes
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Unclear packaging - may be wrong item
May 1, 2025

I ordered bitter orange peel (aka Curacao orange) which are distinctive and a primary aroma/ flavor ingredient for Belgian Wit style beers. Received package simply labeled 'orange peel', which by sight and smell seem to be Valencia type orange peel, which is not what I ordered

Date of experience: April 6, 2025
Delaware
1 review
0 helpful votes
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My go to for my business
April 2, 2025

This is my 10th or so order. After ordering from most herbal shops online this site has so many choices for herbs and supplements, the fact that you can choose from the powdered form, wild crafted and organic is great for me. The choice to also be able to chose between a pound or smaller is great because sometimes you just need what you need. Lastly if they are out of a supplement or herb, they email you when its back in stock.

Date of experience: March 23, 2025
Mississippi
1 review
0 helpful votes
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Best company to order herbs
April 4, 2025

Fast and free shipping wen order is 250 plus 15 % discounts wen orders are over 600. Shipping is fast and in 5 years only one time a bag was damaged in transit. There replant it fast. Thank you for the awesome webside, I can find everything easy

Date of experience: March 25, 2025
Utah
1 review
0 helpful votes
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Herbco Rocks!
April 20, 2025

I order a lot from Herbco for the chocolate company I work for. We always receive great quality ingredients at a great affordable price. The quality is always 10/10 and every order I've made shipped fast.

Date of experience: April 10, 2025
Melissa M. Monterey Bay Herb Co. Rep
2 weeks ago

Hi Kim! Thanks for the glowing shoutout! We're so happy to hear that our herbs and spices are supporting your chocolate creations—we're honored to be a small part of the magic. Fast shipping, great quality, and fair prices are what we strive for, so it means a lot to hear we’re hitting the mark. Thanks again and we appreciate you being part of the HerbCo fam! 🍫✨

Washington
1 review
0 helpful votes
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15% off was a deceptive truck
March 26, 2025

I am sending an email as I signed up to the email list for the 15% discount but it was not reflected on my order.
Yes and then called and because I did not see a code was not given the discount. I placed the order anyway because I thought it would be fixed when I called.

Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2025
Washington
1 review
1 helpful vote
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Accidentally made two nonorganic purchases because of the format. I should have been more careful. Herbs are obviously not stored carefully as most had a strong "seasoning" smell. Most did not smell at all as they should. Shipping was quick.

Date of experience: March 21, 2025
Virginia
1 review
0 helpful votes
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Wonderful Timing and Authentic Source
April 8, 2025

I have have been ordering herbs from the Monterey Bay Herb Co. For several months. This company is a gem. I trust this company as an authentic source for all of my herb and tea products. I really appreciate this company and this is my only herb company.

Date of experience: March 29, 2025
Texas
1 review
1 helpful vote
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Excellent customer service with a website that's easy to navigate through, great customer's reviews, fast shipping and top of the line packaging, overall great experience!

Date of experience: April 15, 2025

Great website easy to navigate!
March 23, 2025
Previous review

Great website easy to navigate!

Date of experience: March 13, 2025
Utah
1 review
0 helpful votes
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Great quality herbs in great amounts
April 3, 2025

I love being able to find great herbs to use in bath products and candles in bulk sizes. I've been able to create all sorts of magic with the help of HerbCo and always recommend it to individuals wanting to get into herb work

Date of experience: March 24, 2025