Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

service
7
value
6
shipping
5
returns
2
quality
4
This company responds to reviews on average within 6 days

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11,273 reviews
How would you rate Monterey Bay Herb Co.?
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Missouri
1 review
0 helpful votes
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Great pricing and QUICK shipping!
April 23, 2025

I am a homebirth midwife and I provide teas of all kinds for my mamas to be. The pricing and the shipping make this a great option for organic, wholesome, delicious herbs!

Date of experience: April 13, 2025
West Virginia
1 review
0 helpful votes
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Ordering is easy. I like reading about the different herbs and teas. It tells you where they came from, how they can benefit your health and well being and the different ways you can use them with helpful hints. They also have pre-made combinations of teas that taste great!

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Love your products
April 10, 2025

The quality of the tea and ginger and spices are excellent! The website is so easy to use. I really love this company. Thank you for all of your service!

Date of experience: March 31, 2025
Washington
1 review
0 helpful votes
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Quick and Easy
March 28, 2025

As a returning customer I know exactly what products I want to buy. The process is quick and easy with no hidden costs, prompt shipping, and good product.

Date of experience: March 18, 2025
New Jersey
1 review
0 helpful votes
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Great quality
April 27, 2025

I've been ordering herbs from HERBCO for a little over a year, and the quality has never waivered. The herbs I receive are fresh and clean! Very happy with their prices as well!

Date of experience: April 17, 2025
Rhode Island
1 review
0 helpful votes
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Rooibos tea bags
April 24, 2025

You used to carry rooibos tea in tea bags - I probably bought several dozen bulk bags over the years. Disappointed to have to go to another site to buy it now.

Date of experience: April 14, 2025
Michigan
1 review
0 helpful votes
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Excellent quality herbs!
March 16, 2025

I've gotten raspberry leaf and chicory from Herbco and both seem to be excellent quality. The raspberry leaves smell amazing and I love the chicory combined with coffee. There price are very affordable and they came promptly.

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Excellent service
February 24, 2025

Sometimes an item is out of stock that I need, but in the past you have replaced it with the organic at no extra charge. Product always comes in a reasonable time, and of good quality. I trust ordering your herbs and have used this company for a very long time (when it was Ameriherb!). I appreciate having the opportunity to order from your company, and staff is always very helpful when I have called about an issue. Thank you!

Date of experience: March 1, 2025
Oregon
1 review
0 helpful votes
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Monterey Bay Herb is as good as it gets.
March 30, 2025

In our area bulk teas are not available and who knows how old tea bags are in the supermarket. We have purchased two kinds so far and both are excellent quality.

Date of experience: March 20, 2025
Georgia
1 review
0 helpful votes
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Rude Customer Service representative and supervisor.
False claims on the website: we ship within 48 hours Order was placed on Wednesday before 6PM. On Tuesday next week my order status was still processing
When I called, Customer rep couldn't find my order. All of the time when she was investigating, she was interrupting me, extremely rude. I was told that they had computer program doing wrong things and it is my responsability to check my order and call to inform them that something is wrong.
I was told that maybe by Friday my order will be delivered. But rep and her supervisor refused to send me email with the results of our conversation. I was told that Friday was hypotetical day. After the order will be processed, packed and ship within may be 48 hours, I will be contacted to provide more information.
Customer rep and her supervisor ciontinued telling me that she has no time to resolve my issue, that I ask too much from them. And if I will continue asking for something that they do not want to do, they will never have time to process my order. Of course, this is my LAST time ordering from these absolutely unprofessional people. Was my mistake to go with them. Highly nor recommended!

Date of experience: April 15, 2025
Arizona
1 review
0 helpful votes
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Awesome Company!
February 27, 2025

Everything that I have ever ordered from this company over the years has been exactly what I was looking for; top quality, sealed in mylar bags for absolute freshness! I have never been disappointed with any of their products.

Date of experience: February 17, 2025
Minnesota
1 review
0 helpful votes
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Accurate, timely, well-packeged.
April 19, 2025
Updated review

My ordeer was placed on a Monday, shipped on Tuesday, received Saturday. Able to dispense on Monday morning! Thank you for the great work and excellent products.

Date of experience: April 1, 2025

Always good quality and good service. Happy to deal with The Herb Co.

Date of experience: October 7, 2024
Canada
1 review
0 helpful votes
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As far as I can tell, good customer service as I have not ordered any products for several years. Good company offering my products of choice. Good prices.

Date of experience: April 1, 2025
Maryland
1 review
0 helpful votes
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Beautiful and great tasting teas
April 7, 2025

I have enjoyed everything I have ordered. The quantities and pricing are reasonable. The herbs and teas are well packaged and arrived as expected. Thank you for providing a quality product.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Great quality - not always available
March 11, 2025

Monterey Bay Herb carries a great selection of herbs/plants, even items that are difficult to find elsewhere. The quality of the herbs is good. The only issue I have is that availability is not always great - there is at least one or two herbs needed each time that are out of stock, and this last time that I ordered there were three herbs that I needed that were unavailable. Other than this, I love the company and product.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Trusted Products
March 3, 2025

Monterey Bay is a company I trust for all of my herbal needs. They have products from all over the world giving customers the choice of using organic or non-organic. The products are well packaged to keep them as fresh as possible until used.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
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Review
April 22, 2025
Updated review

Love shopping at Monteray bay Herb co when herbs is needed and astound I could buy a 100 pounds of a particular herb quite intimidating but well worth the Complacency when considering botanical.

Date of experience: April 12, 2025

Review
April 8, 2025
Previous review

Love shopping at monteray bay herb co legitimately the best herb company out there thank you

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
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I love you guys!
March 31, 2025

My orders have always been accurate and shipped in a timely manner. The website is perfect and easy to navigate. I just think shipping is a little pricey but such is life. Have an excellent day!

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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Love Monterey Bay Herb Co.
March 3, 2025

This company is one of the good guys. They are easy to work with and ordering is very easy. Shipping is always on time and every order I have received has been packed very well. My company WILL continue to order from them. Thanks for the awesome job!
Peggy at Tree Of Life Holistic Wellness Center

Date of experience: February 21, 2025
Tennessee
1 review
0 helpful votes
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In stock, low prices, high quality!
May 5, 2025

You typically have stock when other companies do not. And your prices are lower than others. Plus, the quality, I have found, is good.

Date of experience: April 25, 2025