Monterey Bay Herb Co. has a rating of 4.8 stars from 3,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.
I am a homebirth midwife and I provide teas of all kinds for my mamas to be. The pricing and the shipping make this a great option for organic, wholesome, delicious herbs!
Ordering is easy. I like reading about the different herbs and teas. It tells you where they came from, how they can benefit your health and well being and the different ways you can use them with helpful hints. They also have pre-made combinations of teas that taste great!
The quality of the tea and ginger and spices are excellent! The website is so easy to use. I really love this company. Thank you for all of your service!
As a returning customer I know exactly what products I want to buy. The process is quick and easy with no hidden costs, prompt shipping, and good product.
I've been ordering herbs from HERBCO for a little over a year, and the quality has never waivered. The herbs I receive are fresh and clean! Very happy with their prices as well!
You used to carry rooibos tea in tea bags - I probably bought several dozen bulk bags over the years. Disappointed to have to go to another site to buy it now.
I've gotten raspberry leaf and chicory from Herbco and both seem to be excellent quality. The raspberry leaves smell amazing and I love the chicory combined with coffee. There price are very affordable and they came promptly.
Sometimes an item is out of stock that I need, but in the past you have replaced it with the organic at no extra charge. Product always comes in a reasonable time, and of good quality. I trust ordering your herbs and have used this company for a very long time (when it was Ameriherb!). I appreciate having the opportunity to order from your company, and staff is always very helpful when I have called about an issue. Thank you!
In our area bulk teas are not available and who knows how old tea bags are in the supermarket. We have purchased two kinds so far and both are excellent quality.
Rude Customer Service representative and supervisor.
False claims on the website: we ship within 48 hours Order was placed on Wednesday before 6PM. On Tuesday next week my order status was still processing
When I called, Customer rep couldn't find my order. All of the time when she was investigating, she was interrupting me, extremely rude. I was told that they had computer program doing wrong things and it is my responsability to check my order and call to inform them that something is wrong.
I was told that maybe by Friday my order will be delivered. But rep and her supervisor refused to send me email with the results of our conversation. I was told that Friday was hypotetical day. After the order will be processed, packed and ship within may be 48 hours, I will be contacted to provide more information.
Customer rep and her supervisor ciontinued telling me that she has no time to resolve my issue, that I ask too much from them. And if I will continue asking for something that they do not want to do, they will never have time to process my order. Of course, this is my LAST time ordering from these absolutely unprofessional people. Was my mistake to go with them. Highly nor recommended!
Everything that I have ever ordered from this company over the years has been exactly what I was looking for; top quality, sealed in mylar bags for absolute freshness! I have never been disappointed with any of their products.
My ordeer was placed on a Monday, shipped on Tuesday, received Saturday. Able to dispense on Monday morning! Thank you for the great work and excellent products.
Always good quality and good service. Happy to deal with The Herb Co.
I have enjoyed everything I have ordered. The quantities and pricing are reasonable. The herbs and teas are well packaged and arrived as expected. Thank you for providing a quality product.
Monterey Bay Herb carries a great selection of herbs/plants, even items that are difficult to find elsewhere. The quality of the herbs is good. The only issue I have is that availability is not always great - there is at least one or two herbs needed each time that are out of stock, and this last time that I ordered there were three herbs that I needed that were unavailable. Other than this, I love the company and product.
Monterey Bay is a company I trust for all of my herbal needs. They have products from all over the world giving customers the choice of using organic or non-organic. The products are well packaged to keep them as fresh as possible until used.
Love shopping at Monteray bay Herb co when herbs is needed and astound I could buy a 100 pounds of a particular herb quite intimidating but well worth the Complacency when considering botanical.
Love shopping at monteray bay herb co legitimately the best herb company out there thank you
My orders have always been accurate and shipped in a timely manner. The website is perfect and easy to navigate. I just think shipping is a little pricey but such is life. Have an excellent day!
This company is one of the good guys. They are easy to work with and ordering is very easy. Shipping is always on time and every order I have received has been packed very well. My company WILL continue to order from them. Thanks for the awesome job!
Peggy at Tree Of Life Holistic Wellness Center
You typically have stock when other companies do not. And your prices are lower than others. Plus, the quality, I have found, is good.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.