HelloTech

The tech was clearly inexperienced. He was unsure of the mounting hardware, drilled more holes than necessary and was unclear on the entirety of the job. I paid for a professional with superior knowledge to myself to complete a job I didn't want to do. I could have received the same level of assistance from my teenage son. The first tech was a no show, the service was rescheduled for the same day but even that tech was over an hour late and then he seemed to have little knowledge of the job he was hired to perform.

No one showed up or called after two appts. One which was scheduled days prior. Don't waste your money. Refunds take 4-7 weeks for check or 2-4 for PayPal rescheduled for next week and told that's not guaranteed

Take your business elsewhere. HelloTech will be out of business soon. This is from the perspective of one of their top techs. When I started taking job offers from HelloTech years ago, the techs received the larger portion of payout (which is how it should be). NO TECHS EQUALS NO HELLOTECH. After several partnerships, tech payout is less than half in most cases. Now that they have lost most of their techs to competitors, they have resorted to annoying the few of us left by sending job offers hundreds of miles from home and even out of state, even though they CANNOT AFFORD to pay what it would cost to convince any tech to travel that far. Especially, since most techs have full-time day jobs and do not have the time or interest to travel that far. However, even after making multiple requests to management to stop sending offers that fall outside of the tech's schedule and distance preferences, they continue to ignore and show a complete lack of respect to the techs. FYI, they are doing just so they can tell customer's in areas where there are no techs that they tried to find a tech. Instead of being up front with the customer, they would rather annoy techs (in another state or city) knowing full well the techs will not accept the job offer, because they have already been notified by the tech that they only accept jobs within their preferred schedule and distance preferences. Keep in mind, this company is ONLY A PLATFORM. They do not have employed (W2) techs. They just contract to local resources. Do yourself (and the hard working techs) a favor and take your business elsewhere. Companies that use these sort of predatory and deceptive practices do not deserve your hard earned money. Virtually any other platform is a better option than HelloTech. Thank you for your consideration.