HebeosReviews 5,192

The dress is sleeveless and is not made for women with big arms. I let them know it did not work out and they suggested I get it altered. They will not give you money back if it does not fit even though I ordered the size and not to my measurements.

I paid for express delivery and didn't get my item for 3 weeks

Great experience. My wife loves the property. Fast shipping and the quality of the product

Ordering was easy. Quality was OK. The hem of the dress was very and evenly sewn

My expeirence with Hebeos in general is not bad. I just was not happy with the wedding dress I ordered. Pros and cons but not for me. I was unable to return it due to having it made in my custom size, which is understandable.

The looks were amazing, color picking was very easy, amazing price and all around my favorites to shop for a moment you'll keep dear to your heart forever.

Good experience with order and shipping. The dress was purchased as a gift for someone. Hope they like it.

Easy ordering process. Just measure and pick the size to her measurements. Didn't order special fit. Took about 3 weeks to arrive to the United States. Able to track dress as it was shipped. Using this dress for a winter formal.next prom. Excited to order again

I read if I didn't like the dresses I was able to return them as long as not custom and costumer service will not take them back the first dress is more purple than pink and the other dress just didn't fit was too big

My experience in hebeos
Was great. Im happy i found the dress i was looking for.

Even though the refund policy says you get refunded, you don't. I got $28 refunded after paying $158

Beautiful dress. I was very impressed with my dress…

Customer service was quick to respond by email, but never very helpful. Even after sending pictures of how bad the dress was, they kept trying to get me to keep it.

I need to know who and where to send dress back to so I can receive my full refund. Please provide information so I can send the dress back.

I bought two dresses thinking that I could return one because of the return policy that they have listed on the purchase page. However it's a scam, they do not let you do returns. Apparently none of the standard size dresses fit anyone and you're supposed to pay extra money to get them altered.

Too long and upper part is dress too big. Lob the color

Great and speedy service. Perfect fit, great occasion and party birthday dress

Great experience 10/10! Beautiful dress and amazing customer service!

I was satisfied with my dress and overall experience with the site. I however did ask for a specific alteration and they said they would do it but it was not done.

I was expecting a little bit more customer service support.