WS just what I thought it was. Delivered in a timely manner.
Many options to choose from, simple check out. Beautiful dress.
More measurements needed it doesn't fit on my lower back too much fabric
Dear customer,
Thank you for your comment. Your encouragement will keep us moving forward.
And we are always trying our best to live up to your expectations, which incudes but not limited to providing high quality dresses and friendly customer experience for our customers.
On behalf of the company, I would like to thank you for your suggestion.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Shoes were despatched 26/7 & received 9/8. Well worth the wait!
Overall great, didn't fit my waste too well but I'm bloated so it's ok.
Fine. Support was attentive and responded quickly thank you for your help.
We did exact measurements and I am paying for alterations as it way too big
Great website, so many options. Definitely will shop again through them
Better than anticipated. Quality and delivery was fast
My dress was much prettier in person. So very pleased I purchase it from this site
Shopping on this site was very easy and timely. Lots to choose from.
Shopping on this site was very easy and timely. Lots to choose from.
Site is user friendly. No delays, Less clicking than other sites
Poor customer service. Horrible return policy even though I was sent the wrong product.
Dear Customer,
I hope you have a nice day. We have known your main complaint and we are sorry to cause you all the inconvenience.
We have located your order and we will report your problem to our customer service. They will contact you soon. Remember to check your email.
Thank you for your time and patience.
Looking forward to your reply soon.
Dress came and was a perfect fit! Absolutely beautiful! True to size!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
Hebeos has a rating of 3.3 stars from 5,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos most frequently mention beautiful dress, good quality and timely manner. Hebeos ranks 2nd among Wedding Dresses sites.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.