The perfect place to purchase... easy and comfortable.
I have sent 5 emails trying to get a return for one of the dresses and no response from company
Very easy shopping! Great prices! Dress is beautiful!
Good and prompt answers. No issues other then the fit
Shipping was fast and signature to ensure safe delivery
Easy to order, and it's comforting there's a 14 day return window
I possibly made mistake entering measurement. Breast tailoring was too small.
Received fast and just need a bit of tailoring under armpit area.
But Dress excellent quality and affordable.great selection.
This was actually my first time purchasing a dress from Hebeos so I'm truly satisfied!
Will not refund without fee and shipping paid by me.
Dress came.quickly and was such a great quality.Would highly recommend!
Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Good my shopping expletive was great! I really enjoyed the dress
So many beautiful dresses to choose from. Found the one I love and was an easy process.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.
Hard to choose but everything after that was so easy!
This is clearly a scam. Don't buy any type of formal wear from here. It's garbage.
Overview
Hebeos has a rating of 3.3 stars from 5,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos most frequently mention beautiful dress, good quality and timely manner. Hebeos ranks 2nd among Wedding Dresses sites.
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- Rickmansworth, England, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for your feedback.
Please be assured that we will issue the refund once we get the return package.
Our customer service department has explained why the refund is as it is.
The original shipping fee will not be refunded as the fee has been used already.
The shipping fee is paid to the shipping company directly.
Please stay assured that we do not get any profit from it. In fact we just charged the lowest shipping fee.
Thank you again for letting us know about this. Your feedback helps us get better. We are looking into this issue and make the quality better.
Please contact us if you need any further help.