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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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I made a purchase on this site for my wedding prior to buying, i notify them it was for a wedding and gave them the date. I was Guaranteed that my items will be here in US way before time and i paid expedited shipping. However the items never make it until 5 days after the wedding. I have purchase 2 items from this site that are not sizing correct in accordiance with the us sizing. The site guarantee you a US size chart but on arrival the shoes 41 US 10 was too big and the 40 US 9 was too small. When i contact them to return the shoes, someone by the name of Andrew told me they cant take their shoes back. So basically you are been force to buy their items. They careless weather it fit or not. I am going to try everything i know for the local US online shoppers consumer Wright to go after them.
I have a bad bad experience with them I never have before. I buy dresses for them and first of all I wasn't my size the deliver me and they told me they cannot accept my return after asked me pictures of dresses on me and my size.
Purchased my dress two weeks ago. The only pleasing part was the shipping. They made sure I recieved the order by its delivery date. However, when I recieved my dress it was delivered in a STUFFED DHL bag. The dress material was cheap, heavy and did not fit properly, and I was sent the wrong color. The dress was originally for my wedding. After requesting a refund... I recieved a reply stating that they didnt see anything wrong with the dress and advised me to keep it. And let me remind you... the dress did NOT fit... was too small and was the wrong color. They claim that they can only provide me with a 15% refund. So now... they are being reported and exposed to innocent consumers. This company is a complete rip off. Save your money and your time. If your day is special... run far away from this company... You will be extremly disappointed. Only purchase from vendors who provide you with a valid telephone number and an option to return your merchandise if needed. They will eventually be sued. Good luck in your search. Pay close attention to the reviews that matter... I wish I had done this before sending them money I did not have to waste on a dress I can not wear.
Super excited about the gown and seems finer than it looks in the picture. The delivery was on point, very fast. Am amazed really. Thank u so much.
I ordered my wedding dress on your website. It was so perfect. Thank you for this wonderful wedding dress.
Wore for my prom back in early spring, it was amazing! Came on time, fit as promised, well made and beautiful in person. Customer service was helpful and sent updates on the status of the dress. Highly recomend for a cheaper prom dress than you would find in stores.
The dress came early and fit like a glove with my measurements sent. I will for sure order another dress from here.
Not really like the photos. The material is cheap and heavy. One of the dresses has a rust mark on the bust and the back hook is all rusty and brown, defiantly not wearable! They won't respond to me. I have sent numerous emails and facebook messages. Really need to hear back urgently!
Me encantó el vestido esta precioso. Me quedo un poco largo pera esta hermoso pequeños detalles pero muy fino.
My dress was perfect except the really long train. I had it custom made and requested it without the train but came with one anyway. And the inches are a little tight. But i managed to loose a little weight to get into it. Over all i will definitely order from here again!
I ordered this as a wedding. I bought it with the anticipation of knowing if it wouldn't work out, I could still buy from a bridal store.
I am very happy with this elegant, very well made dress. It's better than i would have ever hoped. I will need to have the top taylored, but it nothing major, it gaps a little.
Lovely, elegant, high quality.
Loved this dress! Perfect fit after providing my measurements! Came within two weeks. I added a custom made cape to it! Thank you for providing such great quality dresses for affordable prices! May 2018
My maid of honor was gorgeous. The dress was perfectly made to size and was delivered within 2 weeks of order. Great material and quality! Thank you!
Ordered a wedding dress for my daughter. Sent them her measurements and the fit is ridiculous. There are threads coming out all over the dress. The hem is jagged and fraying. The sash is falling off. The back has two different seams on either side. VERY poorly made. Looks Nothing like the picture advertised. Not even close! The return policy is a joke!
Then order from this horrible company. Thinking they show pics of other stores beautiful dresses and try to remake them. Fitting is off and returns are non existent. You will end up calling your credit card bank for a chargeback. Save yourself a headache.
I order a dress from them and their return policy is not what they say! The color of my dress was wrong, when I tried to return it they wouldnt even get back in contact with me I had to reach out to them on Facebook! They are very unprofessional. They dont have a phone number to call just email! I WOULD NEVERRRR OREDER ANOTHER DRESS FROM THEM..
Thank you for your dress! I like the dress very much. You have made a wonderful dress. I will recommend your website to my friends.
I was worried that I wouldnt like this dress because not everything looks the same online as it does in person, but let me tell you! This dress looks nice in the picture, but way better in person! Im very happy with the product! It did take a while for it to come in, but it was defiantly worth the wait! I will be buying more from this site!
Loved my dress, honestly! I am very top heavy so I did have to add a strap going across the back to make sure it stayed up. Besides my personal body issues this dress was so great for the price! The bottom was so soft and comfortable to dance in all night! Thank you for the great dress.
Pas de livraison de la commande dans les délais annoncés (donc $#*! de + 1 semaine pour mon événement).
Robe de très mauvaise qualité avec trous, tissus et perles "cheap".
Pas moyen de bien communiquer avec eux, ils ne RESPECTENT PAS LA LOI européenne ni française: délai de rétractation pour renvoi non respecté, ni le retour pour le fait que la robe soit abîmée ou ne convienne pas niveau taille... etc de plus vous devez payer DES FRAIS supplémentaires du fait de la douane non annoncés lors de la commande et en plus de la livraison (+40! En facture séparée). Bref obligé de menacer de passer dvt la justice pour être écoutée :(( (( je ne me ferai plus jamais avoir par ce genre de site!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members