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HebeosReviews 5,173

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,850
This company does not typically respond to reviews

Instant Feedback

11,293 reviews
South Carolina
1 review
0 helpful votes
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Everything came in the right timely manner. I will use this again.

Date of experience: May 2, 2022
Nebraska
1 review
0 helpful votes
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Great Products
May 2, 2022

Everything was great. Even down to the customer service. I knew about delays and what was happening each step of the way. I didn't know expect it for another few weeks, but it came just in time for me to be able to wear at my dress fitting!

Date of experience: May 2, 2022
Idaho
1 review
0 helpful votes
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Cute dress
May 2, 2022

Arrived, cute and the color I wanted. Didn't get a shipping confirmation. Took almost a month to arrive

Date of experience: May 2, 2022
California
2 reviews
0 helpful votes
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Beyond Beautiful!
May 2, 2022
Updated review

Awesome dress and fit better than I could hope for

Date of experience: May 2, 2022

Wouod not take the coupon code directly provided for...
May 8, 2022
Previous review

Wouod not take the coupon code directly provided for by the wesbite

Date of experience: April 8, 2022
Massachusetts
1 review
0 helpful votes
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LOVE THE DRESS.
May 2, 2022

My dress is to snug i will have to drop about 5 pounds to fit in it by July 9th but its all good.

Date of experience: May 2, 2022
New York
3 reviews
0 helpful votes
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Awesome
May 2, 2022

Wonderful it was so easy and took no time at all and my dress came a week earlier then expected

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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I ordered a customized dress. I was told they would send me a tracking number which they never did. The dress just magically arrived one day.
When I tried it on, the dress did not match the measurements I sent them and the quality of the material was very bad.
They refused to fix it or let me return it.
I do not recommend them!

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Surprise Beautiful
May 1, 2022

The dress arrived sooner then expected which was a nice surprise.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Shopping
May 1, 2022

It was a sad experience. Will not recommend to anyone.

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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Great!
May 1, 2022

Shipping with faster than expected! Dress is absolutely beautiful.

Date of experience: May 1, 2022
Georgia
1 review
0 helpful votes
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Quick and Easy
May 1, 2022

It was so easy to place an order and keep track of the status of my order until delivery. It also delivered earlier than expected which was great! Nothing negative to say!

Date of experience: May 1, 2022
New Mexico
1 review
0 helpful votes
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Seams easy
May 1, 2022

Okay so far. I haven't had much interaction. If I could say more I would

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Perfect
April 30, 2022

My daughter ordered her prom just. It fit perfectly and looked like the picture. Great prices!

Date of experience: April 30, 2022
Colorado
1 review
0 helpful votes
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April 30, 2022

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Date of experience: April 30, 2022
Illinois
1 review
0 helpful votes
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Prom dress
April 30, 2022

Very good experience. Perfect size and shipping was fast!

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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2nd order NEVER RECEIVED.
May 30, 2022

I never received my 2nd order. Sent repeated emails via their website. NO answer! I didn't get an answer until I sent a message via Instagram. Still then, they continued to be extremely rude and INSIST that my order was delivered, even though their website said it was "UNDELIVERED".

Date of experience: April 30, 2022
Texas
1 review
0 helpful votes
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Simply Gorgeous!
April 29, 2022

This is my first time shopping with Heboes & I must say that I am very pleased with my dress! It fits perfectly!

Date of experience: April 29, 2022
Massachusetts
1 review
0 helpful votes
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Terrible
May 29, 2022

Argued with me about the product
Refused to refund my money and take dress back

Date of experience: April 29, 2022
Tennessee
1 review
0 helpful votes
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Perfect fit and service
April 29, 2022

Easy to order and it arrived early. Loved the material and custom sizing.

Date of experience: April 29, 2022
Pennsylvania
1 review
0 helpful votes
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Dresses
April 29, 2022

They were better than expected but it's a hit or miss

Date of experience: April 29, 2022