Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Everything came in the right timely manner. I will use this again.
Everything was great. Even down to the customer service. I knew about delays and what was happening each step of the way. I didn't know expect it for another few weeks, but it came just in time for me to be able to wear at my dress fitting!
Arrived, cute and the color I wanted. Didn't get a shipping confirmation. Took almost a month to arrive
Awesome dress and fit better than I could hope for
Wouod not take the coupon code directly provided for by the wesbite
My dress is to snug i will have to drop about 5 pounds to fit in it by July 9th but its all good.
Wonderful it was so easy and took no time at all and my dress came a week earlier then expected
I ordered a customized dress. I was told they would send me a tracking number which they never did. The dress just magically arrived one day.
When I tried it on, the dress did not match the measurements I sent them and the quality of the material was very bad.
They refused to fix it or let me return it.
I do not recommend them!
The dress arrived sooner then expected which was a nice surprise.
It was so easy to place an order and keep track of the status of my order until delivery. It also delivered earlier than expected which was great! Nothing negative to say!
Okay so far. I haven't had much interaction. If I could say more I would
Very good experience. Perfect size and shipping was fast!
I never received my 2nd order. Sent repeated emails via their website. NO answer! I didn't get an answer until I sent a message via Instagram. Still then, they continued to be extremely rude and INSIST that my order was delivered, even though their website said it was "UNDELIVERED".
This is my first time shopping with Heboes & I must say that I am very pleased with my dress! It fits perfectly!
Argued with me about the product
Refused to refund my money and take dress back
Easy to order and it arrived early. Loved the material and custom sizing.
They were better than expected but it's a hit or miss
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.