HebeosReviews 5,177

I like the dress just run small. I would have to get a bigger size. Waiting on feedback for my exchange.

100% satisfied with customer service and service one of delivery

The dress is perfect for a beach wedding. It was shipped very fast. The zipper is ok the cheaper end but otherwise the dress is amazing.

Dress was to small definitely not US sizing. I was professional sized and ask asked for a US 14 dress was way to small in the hip area couldn't zip. No refund or exchange haven't even heard back from anyone this site is trash when coming to customer service

I bought this bridesmaid dress with high expectations, and it came with the zipper not functioning and the belt coming off the dress. I contacted the company asking for an exchange so I could get an undamaged dress, and they told me it would cost 30% stocking charge, the original dress shipping cost + return cost of the dress would not be refunded and I would have to reorder a new dress and pay another set of shipping fees. Never have I encountered a company that sends damaged products and doesn't exchange the item free of charge. I let the company know that and then I was told I could get a mere 10% refund for all the trouble and to find a local tailor to fix the damaged dress.

Would absolutely not recommend buying from this company. Also this company takes down any negative posts as my previous review did not get posted!

I had a great experience shopping at hebeos even contacting customer service to change the size was pleasant. I would definitely recommend!

Horrible experience and disappointed the dress was nothing what I thought I paid for.

They sent me my dress late and made poorly. I reached out for a refund and was advised that I will need to have a local seamstress fix their mistake. I should not have to pay extra to have someone fix their problem. I sent an email stating the same thing and of course no one has gotten back in touch with me. Very poor customer service

Shopping with Hebeos was a wonderful experience! The customer service team was very pleasant and efficient!

I loved the experience and I love the dress when it came in... thank u

Happy and satisfied with my dress and very good quality, this is my second time ordering and no regrets at all.

Fast and easy process. The dress was made quickly and fit perfectly.

I ordered a gold dress and they sent me a peach or pinkish color dress. The dress fit perfectly but it's the wrong color. How can I send the dress back and get the correct color.

NO RETURNS EVEN THOUGH THEY SAID RETURNS ALLOWED WITHIN 14 DAYS. THE DRESS GAVE ME A RASH AFTER TRYING IT ON. IT ALSO DOES NOT FIT CORRECTLY. THEY SAID IT'S NOT THEIR FAULT BECAUSE IT FIT A MANNEQUIN. A MANNEQUIN IS NOT A REAL PERSON. EVERY PERSON IS DIFFERENT. MANNEQUINS DON'T GET RASHES. IF YOU DON'T ALLOW RETURNS, THEN SAY SO IN THE FIRST PLACE SO I WOULD NOT PURCHASE HERE. I WILL KEEP TRYING TO GET MY MONEY BACK BECAUSE ITS UNFAIR FOR ME TO KEEP SOMETHING THAT I CANNOT WEAR.

Dress was gorgeous; beautiful bride! Very pleased. Recommend

I bought my regular size but it was too small, unable to wear it.

Dress came early, fit great. Quality material…only con is straps could be stronger for top heavy women

Have some bad experience with this clothes line and I could say it going be my first and last time shopping here.

The bridesmaid dress was not the quality I thought it would be, and the material turned out to be too heavy for my outside wedding. To me it looked as if a dress that had the word "silk" in the description, would be a lot lighter of a dress. I tried to contact the company the same day I received it in my home, because of their 14 day return policy, but never received a return e-mail or a label for the dress to go back, very dissatisfied. I did order my flower girl dresses which were exactly what I wanted and very happy about the material.