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HealthGradesReviews 136

2.3
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HealthGrades Reviews Summary

HealthGrades has a rating of 2.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HealthGrades most frequently mention and email address. HealthGrades ranks 3rd among Doctors sites.

service
18
value
13
shipping
3
returns
3
quality
14
Washington
1 review
0 helpful votes
Follow Elena C.
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Company uses Healthcare provider info without provider consent to open provider profiles where misleading and false information can be made by anyone towards the provider. Ther is no fact check if who left the review is an actual patient and is done of an anonymous profile which opens door to anyone who wants to bully or harm the doctor. Then there is no support to remove the review even if flagged and provider reached out to inform that is a false review, concern for stalking etc.

Date of experience: January 31, 2025
Texas
1 review
1 helpful vote
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Health Grades Reviews is biased and will delete reviews without just cause. I have posted numerous reports of negligent and unconciounable practices by Sutter Health, it's doctors, supervisors, management, and executives and the posted comments are removed. Don't trust them. They apparently filter comments based on pressure by the people/places being reported.

Date of experience: July 27, 2024
Maryland
1 review
0 helpful votes
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Dr. Svestks
June 13, 2024

Dr. Svestks listens to you explains exactly what he's doing and makes sure you understand the whole procedure he has a wonderful bedside manner and is very kind and caring. I had the best experience with him and Fair oaks hospital I have ever had and I have had a lot. So if you are looking for a general surgeon who is awesome in the hernia field, look no further than Dr. Svestks

Date of experience: June 12, 2024
California
2 reviews
5 helpful votes
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Not honest with ratings and never display all reviews. They say that reviews are accepted, but never update the Star rating after one star negative reviews are accepted!

Date of experience: June 11, 2023
Illinois
1 review
4 helpful votes
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HealthGrades does not protect providers from bad reviews that include false information. No recourse.

Date of experience: May 8, 2023
Connecticut
48 reviews
72 helpful votes
Follow Ginny D.
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Lately, I've noticed a trend by certain medical providers to bombard me with requests for reviews on Healthgrades. Most patients want to establish a positive relationship with their doctors and will tend to provide a 5 Star review. That assumes things went well. Sometimes that sentiment is short lived when things cause you to think differently. When you attempt to remove or edit your review on this site, it's intentionally made to be very difficult.
I have dealt with doctors who start off on their best behavior. They are marketing themselves. Soon, they're pushing unnecessary, expensive tests and treatments to pump up fees. Depending on your insurance, you can be on the hook for BIG and unnecessary deductibles.
Dentists do this often. The ultimate goal is to extract a certain amount of money from your wallet because they have a revenue target. The same goes for doctors employed by facilities such as HMO's. They push unnecessary x-Rays and lab tests to increase profits. Both are part of the root cause for skyrocketing insurance, low reimbursement rates, and everyone feels the pain. The patients, who are not qualified, find themselves questioning the doctor's decisions if they think they've been victimized. This is risky and insane. Healthgrades benefits by more site visitation and higher ad revenue. It's all about money, plain and simple.
Healthgrades has been cited numerous times for encouraging doctors to get patients to fill out their surveys as a fix to smooth out complaints them. The high volume of 5 Star surveys results in real negative reviews getting buried or deleted. I say this because I have seen many instances of providers with over 100 perfect ratings despite many of them being inept and unethical. Healthgrades is deceptive. The mere fact that editing reviews is next to impossible bears that out.
Your best bet is to avoid Healthgrades and not be quick to review something as critical as medical care until you feel confident. Their ratings are flawed. As humans, we do things based on emotion and ultimately conclude that we rushed to judgment.

Date of experience: April 9, 2023
North Dakota
1 review
4 helpful votes
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I had a year and a half struggle trying to get help with a surgeon, being refused help as an established patient having a prior successful surgery with this Doctor. I went on the Healthgrades site and gave an honest appropriate review of this surgeon, which also didn't go against community standards. I initially made a review while upset on their site that did borderline on going against community standards. It was flagged and removed. I put up a second review being extremely cautious of my wording. I even emailed Healthgrades patient email asking them to please allow this review to stand, that patients should be able to leave honest reviews about a provider. I was happy the review was posted very shortly after my email was sent. Only three days later, my post was again taken down in Healthgrades. I know in my heart it was flagged by my Doctor because I was still in communication with him at the time and I mentioned reviewing him stupidly while still upset. I wasn't sure how the Healthgrades site operated. I was upset after a horrible ordeal with my established surgeon. He abandoned me as a patient causing me much further harm. While I was still hurting and upset I emailed Healthgrades about them removing my review many times, too many actually but I was upset knowing my Doctor flagged this review and felt I had the right to speak appropriately and truthfully about my experience. I then received an email from Healthgrades scolding me and threatening I could be banned from their site for abusing the email system. To this day every single review I attempted to post has not been published. I know for a fact the Doctors all have accounts at Healthgrades they pay for and can ask for negative reviews to be taken down. This is a violation of our civil rights not allowing negative reviews to stay standing just because a provider is more worried about their online reputation than their patients health. Healthgrades does not have unbiased reviews at all and if you look at most physicians reviews they all have top ratings. The site is corrupt catering to Doctors who have paid accounts to fatten up the sites wallet. Healthgrades could care less about honest unbiased reviews of Physicians or protecting the public from bad Apple providers. Healthgrades should be shut down.

Date of experience: December 3, 2022
Illinois
6 reviews
15 helpful votes
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I tried so many times in the last couple of days to write an honest review based on the unfortunate experience I had with this first time visit primary doctor but I couldn't because Healthgrades stop my review every time, was like frozen even thou I never used any offensive words, just facts. Is like we're in North Korea or one of those kinds of countries to stop freedom of speech. Who's this Healthgrades, when I called, they ask for $ 1 fee, I guess that's all about, money, I won't mind paying but I don't want them to have my credit card numbers. Don't trust them at all.

Date of experience: August 31, 2022
Virginia
1 review
4 helpful votes
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Information listed on HealthGrades is not accurate and usually posted without the providers consent. Use public health records to set up "ghost" profiles and allows anyone who sets up an account to create fake review regardless. Sites like HealthGrades have a reckless disregard for ensuring honest and accurate information is being to the public.

Date of experience: August 11, 2022
Arizona
0 reviews
0 helpful votes
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Dr. Shah, Provides exceptional level of compassion and surgical expertise.
Very happy with the care I received. It's good to have a health care professional you can trust.

Date of experience: June 25, 2022
New York
2 reviews
7 helpful votes
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It used to be that you could write a review on health grades, good or bad, about a doctor you saw. Health grades now rejects all negative reviews, including the star review. It only posts positive reviews. I used to use Healthgrades frequently. I now do not consider it a reliable resource and will no longer use it.

Date of experience: April 15, 2022
Texas
0 reviews
2 helpful votes
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My organization has had a call with them to discuss and demonstrate, but the situation has only gotten worse - all edits and changes that we make to our practice don't "stick" overnight and we have wasted our time. No response to our emails to customer support are extremely frustrating. Does this mean that they will go out of business soon?

Date of experience: January 20, 2022
Florida
1 review
0 helpful votes
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Dr Joseph Ricotta
January 6, 2022

Dr Joseph Ricotta performed a difficult procedure on my 99% clogged carotid artery. I am an 85 year old male and extremely grateful that Dr Ricotta was highly recommended to me by my cardiologist. Many surgeons would have been reluctant to attempt this risky surgery because of the high percentage of plaque. He is pleasant and explained the TCAR procedure thoroughly. He is a pioneer on this method. I will be back on the tennis courts in about a month. Max Tuchman

Date of experience: January 5, 2022
GB
1 review
1 helpful vote
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Cannot be accessed
December 15, 2021

I tried to access the site from a vetinary medicene connection.
They refused to allow it.
Other reviewers state that they only allow favourable reviews, and reject others!

Date of experience: December 15, 2021
Florida
1 review
3 helpful votes
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HealthGrades does not accurately reflect how good/bad a provider is. Even after an inaccurate review is disputed, the review stays up for many years.

Date of experience: November 9, 2021
New York
1 review
5 helpful votes
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Healthgrades.com removes real people's reviews to protect bad doctors! Reviews will magically disappear or re-appear and ratings will change on the fly mostly to favor doctors at the cost of patients, always at the cost of patients. That should tell you a lot about the reliability of Heathgrades.com's ratings and reviews.

Date of experience: October 5, 2021
California
1 review
2 helpful votes
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Not Reliable
September 9, 2021

They are afraid to publish negative reviews of dentists. I, and a few other people, had a bad experience with a dentist, and they won't publish my negative review.

Date of experience: September 9, 2021
Florida
2 reviews
0 helpful votes
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One Homecare Solutions is the worst company that provides supplies to their patients. It is very difficult to place an order, extremely difficult to reach a supervisor or a manager. Supplies that were needed for a procedure arrive after the procedure was performed, the appliances they provide are of the low end quality.
Their representatives at the call center are not well trained, they just read the script without actually paying attention to the patients' problems, their command of English language is very poor.
No, I DO NOT like ONE HOMECARE SOLUTIONS in Florida!

Date of experience: September 2, 2021
District of Columbia
1 review
6 helpful votes
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FAKE
May 31, 2021

Healthgrades
Does not show bad reviews of certain Doctors. For example, I consulted a very bad Dr. and wrote a review. Eventho' I confirmed my email address as required, the review does not appear. Only the 4 "good" reviews can be accessed. The 3 "bad" reviews cannot be read. This is a disservice to people looking for good physicians. Had I known this Dr. was as bad as he was, I never would've have gone to him.
SHAME on Healthgrades.

Date of experience: May 31, 2021
Nevada
1 review
1 helpful vote
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Dr Jonathan Rhee
April 20, 2021

Dr Rhee is an excelent Cardiologist with great bedside manners, he is very thorough, does not rush the appointment. He explains conditions very well and makes sure you undderstand all your options, he is very positive and makes you feel that he really cares about you.

Date of experience: April 19, 2021

About the business

Healthgrades reviews doctors and hospitals, as well as dentists and dialysis centers.


healthgrades.com
Founded in 1998
Denver, CO, United States