healthcare.gov

Have been trying for over a week to change my existing coverage. BCBS which has tripled since June 2014, started around $220... $270 in 2016... NOW the bloodsuckers want $599! Just me. What a joke. The website is the topic though. Another joke. Couldn't log as a current user. Account locked after repeated tries. Couldn't get through to a live person. Left number for call back EVENING and lo and behold was called during the day at work. Finally got through after being hung up on and system down. 18 hours later... still down... sooooo disgusted. Have more important things to do besides logging (attempting to) in to view their unsavory coverage options!

WHY CANT MY ESCALATION BE FIXED,,,, LITERALLY CALLED 15 TIMES SINCE NOVEMBER WHEN I RENEWED MY PLAN. ONE OF WHICH FLORIDA HEALTHCARE HAD TO 3 WAY CALL. REPS ARE RUDE AT HEALTH CARE.GOV, THEY HAVE NO KNOWLEDGE GAVE WRONG PLANS, DELETED MY INFO AND PUT MY DAUGHTERS INFO, UNEDUCATED MISERABLE PEOPLE ALL OF WHICH NEED FIRED. NO SUPERVISORS TRAIN OR UNDERSTAND ANYTHING. NOW I HAVE TO BUY MY COVERAGE OUTRIGHT AND PAY DOUBLE BECAUSE THE FEDERAL GOVERNMENT AGAIN CANT DO THEIR JOB. TRUMP NEEDS TO FIRE THESE LOSERS. AND SHUT THEM DOWN.

Have had to contact hc.gov at least 10 times to make a change in my coverage. EVERY SINGLE PERSON (MANAGERS INCLUDED) ARE TOTALLY INEPT. Everything takes "2 weeks" finally got so frustrated I requested my entire policy be terminated which they said would take... 2 weeks. I will not be paying for any "coverage" from this point on since they can't verify that I have coverage for the next 2 weeks. I've never seen anything like it.

Enrolling is a PAIN, then when you actually DO get a job with REAL health benefits, they cancel on their schedule, not yours - meaning that they show you had coverage thru them when you may have had coverage through an employer - yep, double coverage.

Enrolling in this plan may seem great, but it is NOT, and it is NOT required. You will be penalized for not having coverage, but the penalty overall would probably be way less than the premiums, which are actually deducted from any tax return you MIGHT have had otherwise.

Customer service reps are RUDE and practically scream at you on the phone.

My advice - STAY AWAY - pay the penalty and visit a cash clinic should you need to see a doctor.

I have a policy but I'm forced to purchase but cannot Exchange until November Really Wow I don't understand why this is why can't you just change the policy number and send me the bill I guess I have to have a baby or something in order to make this happen hope nothing happens to me catastrophic before November comes not sure how my pimp family will pay 20% of a heart attack I can't barely afford the $306 a month premium as it is I guess it's their way or the f****** highway what's new right up yours mother f*****

I am as liberal as it comes, but I am very disappointed with Healthcare.gov.

My dad lost his employment and hence his insurance. My mom is a homemaker. They are both 65, however, he has only worked in the US for 7 years only, so medicare and medicaid refused to cover them.

So, we tried to sign him up at Healthcare.gov MarketPlace.

First 80% is like TurboTax wizard, very clear and easy. The end part, which is basically selecting and starting the coverage is extremely confusing. It's like lawyers and/or software engineers wrote to make it extremely confusing to use. So, we ended up signing for wrong dental coverage.

You cannot cancel just the dental coverage, even though the coverage begins next month. You cannot cancel on the web; you have to call. The wait time is 30 mins (of course like DMV). The customer support are probably ex-Comcast support people- the worst human being- rude and does not answer any questions, questions as simple as when does the cancellation take into effect. Reads out of scripts. Instead of answering questions, just ask me yes/no questions which are totally irrelevant. No empathy.

I am starting to feel that the government cannot make efficient programs, even in this day and age :/

These place is absolutely $#*!ed. I sent my tax documents 2 months ago now--certified mail and they received them! They keep sending me letters saying my coverage is going to lapse because I have not sent my documents. Try calling, which is a freaking joke---all they do is keep telling you--oh its in processing, its in processing, oh it takes a long time. I haven't had coverage in 19 years--may as well keep it that way because I can already see---THEY WILL NEVER FIND MY DOCUMENTS EVEN THOUGH I SENT CERTIFIED MAIL AND THEY RECEIVED THEM 2 MONTHS AGO! 1

This site is a rip off. Any insurance plans they have is to expensive to get. It is ridiculous prices that they offer. Hell, I have no job, married but my damn husband doesn't live with me, and they expect me to pay a monthly premium of $400 plus... Hell no. They can kiss my $#*! and go to hell with that price gouging bullcrap. They are a joke. We all pay enough taxes in for them to give every single person in America Free Health care, Dental care, Eye care, and prescription, and I mean FREE, and they pay every single penny of everything. No deductibles, No out of pocket expenses, No prepay at all... everyone can get Medicaide for all the taxes that the gov gets. Morons ripping people off.

Both my husband and I found other coverage in dec 2017. We both deleted applications on healthcare.gov in December. Employees from healthcare.gov REINSTATED those applications without our knowlege. (All the info was wrang because we were not married on those applications from the beginning of 2017 and we were married in the 2nd half of 2017, so those applications were set as single).

Those applications were approved without us ever giving approval to submit them! We both had to go back in and TERMINATE policies we never asked for! Now my husband is being billed by Anthem for January when he never asked for a policy from them!

This is pure and unmitigated fraud on the part of healthcare.gov. To submit applications for persons who did tried to stop the process AND submit false information to boot should be investigated and prosecurted on the part of healthcare.gov employees and the programmers who made that an automatic process.

I would rate them a zero, but that is not an option.

I just had the "JOY" of talking to customer service, I was need to change my name in the BCBS insurance- I am so pissed off their behavior! The first representative said-she can barely understand me!? In addition she was scared to make mistakes in my updating information, and she transferred me to another representative, which she said can understand Russian language. And another lady was surprised a lot because she is works only with Medicare and she is able speaks just English. So second lady gave me a phone number. I was calling once again and third person (men) said- he doesn't have time to assist me! SORRY FOR BOTHERING YOU! It is ridiculous how they are working. If they are soooo busy or they are sooo scared what the point to work in that place, I used to work in customer service more than 20 years, but never met so many rude people in one place.

So my employer offers a "minimum value plan" for $268/mo - it only covers ME, not my kids. The cheapest family plan is almost $600/mo which is half a paycheck. But because my company offers some crap plan I cannot afford, I am DENIED for any subsidy here, and also not eligible for Medicaid assistance. (Neighbor makes $58K/year and they get great plan on here for $170/mo for their family. I make $38K and support 3 kids but CANNOT GET INSURANCE.) That loophole should have been addressed by Congress, I'm sure it affects a LOT of working moms. Also the healthcare.gov customer service reps are poorly trained and not very knowledgeable or polite.

SHANNON MILLER IS THE BIGGEST JOKE ON EARTH DOESN'T KNOW A THING ABOUT 1095A OR IF THEY SENT THEM HAS NO CLUE HOW TO SEND THEM ASKED 3 TIMES THREE DIFFERENT DATES TO GET IT NEVER ONCE HAVE THEY SENT ONE AND SAID IT'S NOT OUR PROBLEM WELL I WILL BE COMING BY THE OFFICE TO PICK IT UP TRY TO STOP ME.

IMHO, I FIND IT HARD TO BELIEVE THIS IS REALLY A GOVERNMENT WEBSITE! If there was a rating lower than 1 out of 5 stars, that would be my rating. Scam website IMHO! The website prompts you, when you attempt to sign in, to "Call the Marketplace Call Center at *******596 (TTY: *******325) for help with getting into your account". Then automated telephone voice computers attempt to sell you all kinds of products; many that do not have any relation to healthcare!

I made the mistake of calling to compare to my benefits from work, within seconds of hitting submit I had multiple calls come in, all from the same place. This was in January, it is now mid march and the calls have not stopped despite me calling back and choosing the option to stop calls, so I started blocking calls on my phone and now they call from numbers all over the country. It is harassment at its worst. When you call and press 2 to stop these calls, it hangs up on you and you will get more than you can stand calls from them the next few days. TRUST ME, LEAVING YOUR PHONE NUMBER WILL BE A HUGE MISTAKE.