Developed in part with a grant from
the National Science Foundation

Washington Healthplanfinder reviews

Is this your business?
3 reviews
PO BOX 946
Olympia, WA 98507, US
Tel: 1-855-923-4633
customersupport@wahbexchange.org

3 Reviews From Our Community

All Reviews

lizt63
1 review
2 helpful votes
1/8/19

I never leave review, but my experience was terrible. I had to call Washington Healthplanfinder for assistance and the representatives were not knowledgeable, rude, and actually inappropriately cancelled my coverage. I have had to make several phone called, waiting for hours to speak to someone, only to be disconnected or transferred down the line to other customer service reps who were unable to help. I asked for a supervision perhaps 4 times before actually speaking to someone. If they offer submitting a "ticket", it may not even help you. After submitting a ticket I was emailed an expired link....I could write a novel about my frustrations dealing with this website.

andrewg129
1 review
0 helpful votes
8/29/17

Navigating the website is an absolute nightmare. I'm convinced that the developer(s) don't actually use it, and since there is no Webmaster contact information provided anywhere, it's clear that they don't want feedback. I can't even review my own profile or information.

EDIT
Closing the browser and logging back into the site now takes me to my profile, whereas before it would only show me the site's Home page, even when specifically clicking on "My Dashboard". I've added a star, but the inconsistency is annoying and wastes time.

melindal1
67 reviews
909 helpful votes
6/1/15

I am just shocked by my situation: Washington State did not accept Obamacare, so we are one of (I think) 13 states who get the privlide of having to accept our stupid health care plan... Last year they dropped me for NO reason and my insurance company, Premera accepted all of my insurance claims, no problem and I had to have expensive surgery that I thought was paid for. Not true... At the beginning of this year, I discovered this and it is probably going to force me into bankruptcy. So at the beginning of THIS year, I made a new application and some bright spark at WA State Health Finder got my email wrong by one letter, so I am delinquent in giving them some information that they required of me 90 days ago, and because I was not notified, the have dropped me again.

I spent over an hour on hold with them and they kept interrupting the charming hold music (and we all know how delightful the hold music is... repetitive and musak-like) telling me how important my call was to them. My call isn't important to them at all... they enjoy wasting my time.

Contemplating a move to WA state... beware the "health coverage" here.

Service
Value
Quality

Customer Questions & Answers

Questions? Get answers from the Washington Healthplanfinder staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
Washington Healthplanfinder?
Post Review