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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Looked like cotton shirts but when they came in they were quick dry nylon/spandex type material. Ordered 2 different prints of the same style shirt, same size. Oddly enough one was a great fit and the other was an entirely different cut and style and not fit for a man. My wife said the way the seam goes up the middle of the back is that of a woman's shirt. Regardless I can't wear it, but would cost to much to return to china. So with a 50% success rate this will probably be my last purchase.
Love the designs. If the fit is good I'll be back for more!
I love the clothes and the size charts were accurate. So when they finally showed up, they fit! I will order again. My only complaint is the material quality is not the best, but for the price what can you expect‍
Fun shirts, great prices, and an intuitive web interface, shipped from China so it took a while and haven't laundered the shirts yet, but fit seems accurate and prints looked as expected. Material is like a 70s silk/polyester.
Great easy transaction and a huge inventory of a great variety
Easy, good Website. Very Nice assortment of Shirts.
I bought 5 shirts and upsized for a relaxed fit. Must have been Kid sizes. Not one shirt fit as advertised.
Nice product, beautiful shirts, so I'll pass them on to someone as a gift. Return/refund policy is not worth the hassle. Hawalii had one chance to get it right and came up short. Will not recommend or buy from again
No issues as of yet. Love the look of the clothes. I received all five pieces of clothing in one shipment and everything including sizes were correct.
Would like to see a new size offered. Something XL in the shoulders but not XL in length. I like these shirts but will need to have a seamstress shorten them.
Kind of misleading about how to get free shipping.
I am absolutely delighted and most satisfied with the shirts I just purchased from Hawalili.
Shopping was easy.
Delivery was timely.
Shirts are a great value for the price... and they're "Very COOL!"
Everything went smoothly.
Thank you, Hawalili!
I'll be back for more.
David Hughes
I am delighted and most satisfied with the shirts I've purchased from Hawalili.
Shopping was easy.
Shirts are a great value for the price.
Everything went smoothly.
Thank you, Hawalili!
I'll be back for more.
David Hughes
Great stuff looking forward to keep buying from you!
Great stuff looking forward to keep buying from you!
Three of the shirts were to small even though they were the right size
Measured before ordering - product too small. Material feels Petroleum based. Not a quality product
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@HAWALILI.com or by chat online.
HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shirt was of poor quality, so I kept it because it would cost me more money to send it back, as I would try to get my money back, but it was not worth it! The return postage was more than the shirt was worth! So, I still lost $20.00 because I will loose money returning the shirt!
Took forever for previous orders to arrive but I like your clothing.
I'm now satisfied enough to make this purchase. Keep up the good work and I will be a regular customer.
Had a problem with size they have resolved this issue
I had in the past a few products I was happy with but lately not so much I have four shirts to send back all are too small I asked for 2x but their sizes have changed or whatever I am going to send all four back and wont order from them again
Very easy with size chart and selection blah, blah, blah
Very easy with size chart and selection blah, blah, blah
Nice shirts, But they don't fit, all sizes are much smaller then those purchased from other company; s
They are nice shirts, but sizes are not true to ALL other company's
The quality of the stitching and sizing isn't as good as it could be.
First rate! Can't go to Hawaii, but you can still get the gear!
Nice selection of shirts. I am happy with therm. The shipping was timely as well. Overall good experience
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thank you for your support!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!