The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
The reason I ordered from Hawalili was because of the unusual designs and colours, and I'm pretty satisfied overall with what I got. The items were not too expensive, so I didn't expect exceptional quality, however my opinion so far is that the items I bought are satisfactory and continue to cause positive comments from my family and friends.
Good price and very good network has really paid off for the purchase,
I am impressed by your interesting scenes on your shirts, best selection I have seen. I am tempted to buy more but maybe later.
I am impressed by your interesting scenes on your shirts, best selection I have seen. I am tempted to buy more but maybe later.
Great delivery time and communication with the company excellent
Big problem the sizes do not match 5X many times are not alike sometimes it fits and many times it does not. There are many shirts I want but when I get them 1 will fit and 2 will not and they are both 5X
Love your range, website easy to use - and a great range of products
Everything I have purchased has been true for the color and size of items.
Also quick on receiving items.
Very awesome site
Great options, styles in ads but the actual clothes don't match the items in ads. Material/Fabric not quality and prints are very faded. Also the sizes are running extremely small. Ordered 5XL fits like a men's large. What's up
Would prefer to have total in Australian Dollars not American as my Bank account is Australian not American.
Wish you had more cotton or rayon men's Hawaiian shirts, and a way to search / filter by Material!
Nice selection, but did not like
1. No time line for delivery
2. Cost of shipping was high and wasn't known until the very end of ordering!
Next time I might look elsewhere because of that.
Cute designs unavailable elsewhere, great assortment of Hawaiian shirts in Halloween and St. Patricks day styles
My previous order arrived safely and most items fit well. One shirt was way too small, one pair of pants was way too large. Not sure where the error took place. The items that fit well are nice wearing.
First-time buyer, If this one goes well I will shop more
Easy to shop and lots of beautiful designs to choose from. Thanks!
Great. I saw a nice shirt in the margins of a news article.
These shirts are a bit different to the normal run of men's shirts.
It seems the shirts I really like are sold out in my size. Everything went as planned. My only question is the length of shipping time. Do the items ship from China? Also I normally wear 4 x. The sizes are not true to size. All shirts were to small.
The product was a quality garment appropriately priced and delivered within expectations.
Easy order delivery took a little longer than expected but seems to be quality product
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.