Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Good variety of designs at great prices. Fast delivery.
I was greatly looking forward to receiving the shirt. However when it arrived I was shocked to find that the material it is made of was so thin and flimsy. I expected the shirt to be made of a more robust cotton mix material. Against my skin it feels like plastic, which suggests it is polypropylene more than cotton.
It fits OK and it looks good on, but I have reservations as to how many washes it will survive.
Best website ever! Great the way different views of products display when they are hovered over. Excellent models and beautiful clothing. But, I don't understand why I didn't get the discount for the code I was given?
Easy to order - great selection of products love the colours
Easy to order - great selection of products love the colours
Great variety of clothes to choose from in plus sizes for us larger people
All their clothing is small cheap and they lie about easy returned they'll provide an address not a pre paid label it cost 48dlls to return to china this company is a fraud do not buy from them.
I am extremely happy from the quality of t-shirt. It's exactly like it seems on the website. This website is best for buying clothes.
As above. Additionally as there is a large range of product I would recommend further subdivisions e.g. Halloween or 50's etc. just to speed things up.
More details re sizing and fabric is required.
I don't like the garment fabric at all.
Thank you for your feedback and sorry for any inconvenience caused.
Okay, we will provide more product details information in the future to better choose products.
Thank you for your suggestions. We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The Site was confusing... it was hard to find the order/pay section.
Thank you for your feedback and sorry for any inconvenience caused.
Regarding the order information that has been paid, you need to be logged in to view it. Please log in to our website to check your order information: https://www.hawalili.com/order-query
Hope this can eliminate your doubts and solve the problems you have encountered.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great prices and great selections. All the shirts run very short. My husband wears an extra large and they were all too short and some too small
Everything was great except for one small detail. I ordered a 3XL which I received, but it fits on the tighter side. I wish it was not tight.
Very comfortable and without any stress with purchases,
Love the shirts... I bought 4... good sizing, and colours are awesome... my mates are all envious
Cool products, easy to order, came reasonable quickly, good price
It has been great! Except you sold out of a few shirt I wanted. Do you ever get things back in?
It has been great! Except you sold out of a few shirt I wanted. Do you ever get things back in?
So easy, too easy sometimes, and hopefully, worth the wait. M
So easy, too easy sometimes, and hopefully, worth the wait. M
Fitting charts supplied are useless -ordered 3 shirts 2 were XL and 1 a 3XL. 1 XL went close other XL too small by about 2 sizes. The 3XL was even smaller wouldn't fit a medium sized person. Very unhappy.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Please tell us your correct order number so that we can better serve you.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
... user friendly, great looking, lots of options <3
,,, USER FRIENDLY... EXCELLENT SELECTIONS.
PLEASE ADD WOMENS SIZES FOR PRINTED SHIRTS
My first order was great. But this order was not what I expected.
Sunday night i wanted to pay for the shirts. Had a 30min conversation thru live chat. Your website had a bad script and would not let me use a credit card. I was on line to this store for almost an hour to try to make a purchase.
"the iframe has not configures - see suggestions in Console" This message was in the credit card number field as well as the expiration and CVC fields. Very frustrating!
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We are sorry to keep you waiting for a long time. Due to the increase in the number of customers who have come to consult recently, it will take some time to wait.
We support online payments at the moment, mainly including 3 ways, Paypal, Credit Card or Debit Card.
We can process the payment with PayPal, credit card or bank transfer now. I think you can use the credit / debit card via PayPal as a PayPal guest (so you don't need a PayPal account). You can make payment by credit card at checkout. Click "Pay with debit or credit card", then fill in the required information.
Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer, so may need to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Please provide us with your correct order number so that we can better serve you.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!