website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
Australia
1 review
0 helpful votes
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Efficient and timely
September 22, 2021

Designs original. Site easy to navigate and finalise payment. Would like to get similar shirt with Aussie designs.

Date of experience: September 22, 2021
Estonia
2 reviews
0 helpful votes
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The best clothes
September 22, 2021

The best clothes for men. I really like the quality of fabrics and the user-friendly interface of your site. Support is also very fast.

Date of experience: September 22, 2021
Australia
1 review
0 helpful votes
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Ok ///////////////////////////////////////////////////

Date of experience: September 22, 2021
Texas
1 review
0 helpful votes
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Just ok, will not order again. Quality was very poor

Date of experience: September 21, 2021
Missouri
1 review
0 helpful votes
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Completed.
September 21, 2021

Excellent product and prices. Easy to order and free shipping. What's not to like!

Date of experience: September 21, 2021
Washington
2 reviews
0 helpful votes
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Great selection, great sale prices, shipping is a little high, it used to be if you order $65 or $70 or more, shipping was free or I would have bought more I received the wrong shirt and they would not exchange it because it was a clearance item otherwise I am totally happy with Hawaii Lily

Date of experience: September 21, 2021

Great variety, reasonable prices
March 11, 2021
Previous review

Great variety, reasonable prices

Date of experience: March 11, 2021
Canada
1 review
0 helpful votes
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End game
September 21, 2021

First you didn't tell me it was in us funds and I had to pay more than I wanted. Second the product is too flimsey

First you didn't tell me it was in us funds. I payed more than I wanted too for the shoes. Second, the shoes are not strong enough for the inviroment of canada. I won't order again.

Y for Canadian life style

Date of experience: September 21, 2021
Washington
1 review
0 helpful votes
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Awesome Shirts
September 20, 2021

Had so much fun shopping for the men in my life. I know they will love the shirt chosen just for them

Date of experience: September 20, 2021
Missouri
1 review
0 helpful votes
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A Chinese financial mess, but decent quality product
September 20, 2021

Was double charged on my debit card, triggering a fraud alert, forcing me to get a new debit card... a pain in the butt.

Date of experience: September 20, 2021
Australia
1 review
0 helpful votes
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Happy Customer
September 19, 2021

Straightforward process, with initial update on status.

Date of experience: September 19, 2021
Louisiana
2 reviews
0 helpful votes
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It is a Joke
October 19, 2021

You first told me I could use the coupon code H18 at check out and have free shipping with 5 or more items I would get even a bigger discount. At checkout I used the code and you charged me for shipping which I thought that was different from what I was told. After receiving the shirts they were too small, not at all the size as advertised. The return policy is a joke. The company has a lot to learn about taking care of their customers. Very bad job in the size department, 3XL was more like a large fit. Not good people.

Date of experience: September 19, 2021
Miss W. Hawalili Rep
over a year old

Sorry for any inconvenience caused.

As we check, you have got free shipping in this order. Did you overlook the shipping discount?、

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

1 review
0 helpful votes
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Vest was great
September 19, 2021

Its been good. Delivery was fast considering shipping delays you guys did great

Date of experience: September 19, 2021
South Carolina
1 review
0 helpful votes
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Exciting Fashion
October 19, 2021

Found both muted and bold designs to suit my varying moods. Especially liked the "patriotic" shirts.

Date of experience: September 19, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused, we wish you a pleasant shopping.

We are so sorry. Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
So when your order amount is less than $79 you`ll be charged the shipping fee. Hope for your understanding.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Germany
1 review
0 helpful votes
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Garbage not to wear
September 19, 2021

Easy done choosing and ordering true, but but the Decrition and the delivered Items are 180° difference. Those goods where dedlkvered to the Trash can

#Pitty for the Transportation costs. Made of lausy Material.
Nothing fit - different Sizes between all Goos. Odered XXL

Date of experience: September 19, 2021
Florida
1 review
0 helpful votes
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Cheap
September 19, 2021

I did not receive the shirt that I really wonted--- its says out of stock------send me my money back for that shirt --I dont wont to swap for more thin cheap shirts

Date of experience: September 19, 2021
Australia
1 review
0 helpful votes
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Don't Expect Product Information to be Accurate
October 19, 2021

Difficult to move back through the app as I couldn't see any back arrows. Difficulty with sizing. An Australian sizing chart would be helpful. Measuring guide was confusing as it said to take your body measurements but it illustrated shirt measurements. Which one does the chart display? Fabric does not state percentage of cotton to polyester.

Date of experience: September 19, 2021
Miss W. Hawalili Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Michigan
1 review
0 helpful votes
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Wrong size
September 19, 2021
Updated review

You sent me a sweater that was supposed to be an extra large (bust was supposed to be 44 inches). What came was a bust measured 38 inches. They would not pay to send it back and told me I would also have to pay a customs charge as well as the return fees. After over a week of me sending pictures to back up my claims I finally had to accept a 25% refund.

Date of experience: September 19, 2021

Good looking shirts for a great price
July 29, 2021
Previous review

Good looking shirts for a great price.

Date of experience: July 29, 2021
Australia
1 review
0 helpful votes
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Very Good
September 19, 2021

I like the variety to chose from and very good price.

Date of experience: September 19, 2021
Australia
1 review
0 helpful votes
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Shirts
September 18, 2021

Very good with lots of choices, but fabric not good

Date of experience: September 18, 2021
Canada
1 review
0 helpful votes
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Shirts
September 18, 2021

Delivery very good
Some of the sizes smaller than what was stated

Date of experience: September 18, 2021