website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
Chile
1 review
0 helpful votes
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Espectacular
October 28, 2021

Nice and fast. Incredible products. I will buy again soon.

Date of experience: October 28, 2021
VI
1 review
0 helpful votes
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Sizes Run Small
October 26, 2021
Updated review

Fun products!
However the sizes run on the smallish side. I ordered 4XL, which is large than I needed and three of the shirts didn't even fit.

Date of experience: October 26, 2021

Fun products!
October 7, 2021
Previous review

Fun products!

Date of experience: October 7, 2021
Brazil
4 reviews
2 helpful votes
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Service attentionné et personnalisé. La commande est arrivée rapidement et exactement ce que je voulais. Très efficace et simple d'utilisation. Merci. Service de première classe.

Date of experience: October 26, 2021
Maryland
1 review
0 helpful votes
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Christmas shirt
October 25, 2021

Just great and would order again. Love the shirt with santa the kids and the trains.

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
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Slow but satisfied. Love the shirts!
October 25, 2021
Updated review

I couldn't enter the Code for my 30% discount in place of my return. Can you adjust it please?

Date of experience: October 25, 2021

I couldn't enter the Code for my 30% discount in place...
November 4, 2021
Previous review

I couldn't enter the Code for my 30% discount in place of my return. Can you adjust it please?

Date of experience: October 5, 2021

Christmas shirt caught my eye
September 8, 2021
Previous review

Christmas shirt caught my eye. You make it easy to buy, without pressuring me to set up an account.

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Quality
October 23, 2021

The material of the shirts are very thin and flimsy. And then to know that it would cost me more to send them back then I paid for the shirts that really was a deal-breaker for me. I will not be ordering from you any longer.

Date of experience: October 23, 2021
Florida
1 review
0 helpful votes
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I ordered it...& it came! { Great!}
October 23, 2021

So far... So good! :O} }}

We'll see how the quality is, when wearing this item!...{ time will tell}

Date of experience: October 23, 2021
Connecticut
1 review
0 helpful votes
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Way Way too small.
October 23, 2021

Easy. Nice selection. Ridiculously small. Ordered 4XXL got something that barely fit my 11 year old grandson. I admit that I liked the product. Good looking. If these people every offer size 99XXL, I'll order them again. Laughable it was so small for a 4XXL product. Too bad.

Date of experience: October 23, 2021
Brazil
4 reviews
3 helpful votes
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Vasta gamma di moda maschile a prezzi competitivi. La qualità è sempre in discesa con offerte regolari e offerte per il nuovo

Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Love Hawalili!
October 23, 2021

Great variety! Fun Shirts and shorts and underwear for Xmas! NO fuss delivery! Great service!

Date of experience: October 23, 2021
Philippines
1 review
0 helpful votes
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Still Experimenting... this is my 2nd test order... My first order was delivered to my door... but it took a lot of follow up and tracking down... now that I know the shipping process... I've modified my shipping address... If it comes right o my door without a lot of tracking down... I'll order $400 or $500 worth more?

Hi There Hawalili
I'm pleased to say my 2nd $293.14 test order of Oct23 2021 finally arrived on Nov 11 2021 and I liked all the contents but something was missing.
I reviewed My "Checkout Success hawalili" file (excerpt attached) and the following item was missing

Sub-Order: *******
Hawaiian holiday floral print Polo short sleeve loose shirt
Color: Coffee
Size: 4XL
Qty: 1
$15.28 * 1

I have another order I'd like to make but I need to resolve this issue first. Could you look into it and let me know what happened?

Sincerely

Date of experience: October 22, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Sorry for this situation, but under normal circumstances, customers who are logged in can choose the historical shipping address. Have you registered and logged in?

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide you with the best quality products and improve the quality of the products. We hope that you can feel satisfaction this time. And will try our best to provide the way to customers with the most convenient to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Still Experimenting...
October 5, 2021
Previous review

Still Experimenting... this is my 2nd test order... My first order was delivered to my door... but it took a lot of follow up and tracking down... now that I know the shipping process... I've modified my shipping address... If it comes right o my door without a lot of tracking down... I'll order $400 or $500 worth more?

Date of experience: October 5, 2021
Australia
1 review
1 helpful vote
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False advertising
November 21, 2021

I ordered two shirts, both advertised as cotton. Neither is cotton. One has a label that says cotton but it is not cotton. The other says 100% polyester.
This material is awful for hot weather & cannot be worn.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Please provide your correct order number so that we can better serve you after verification.
Thank you for your suggestion and we will improve our products accordingly.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Oregon
1 review
0 helpful votes
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Buyer Beware!
November 20, 2021

Hawalili has a return policy.
What they don't tell you is how much it will cost you to return their product in order to get your refund.

While the product comes out of NJ/NY, good luck trying to return it for a refund. Turns out it has to be sent back to China with the buyer being responsible for shipping and custom charges.

Not to worry, the company will offer you a 25% credit and you get to keep the shirts... LOL

After you turn them down the offer goes to 35% in lieu of returning the shirts.

What's wrong with the shirts you ask, lets just say, they couldn't make them any cheaper if they tried. When you read the 5-star reviews, be careful, you should note they sound more like someone writing an ad for the company.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Please tell us your correct order number so that we can serve you better.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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Great shirts
October 21, 2021

Husband love shirts I bought thought I would order some long sleeve

Date of experience: October 21, 2021
Oregon
1 review
0 helpful votes
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Easy website but hard to determine if shirt had pocket.

Date of experience: October 20, 2021
Australia
1 review
0 helpful votes
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Very happy
October 19, 2021

Great website! Great selections and happy with the product

Date of experience: October 19, 2021
New Zealand
1 review
0 helpful votes
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Great deals
October 18, 2021

A lovely range of garments, fast service with a large range.to choose from great prices. Good timing with delivery of my purchases. A trustworthy company to deal with.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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Satisfied BUT
October 17, 2021

No hidden suprises for the price. However the jacket I bought was made cheaper than it looked online.

Date of experience: October 17, 2021
Hawaii
1 review
0 helpful votes
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Slow but good
November 15, 2021

Shipping is very expensive almost the price of the shirt

Date of experience: October 16, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Shipping cost of your order depends on the shipping distance and weight of the packages.
We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
There is final sale item in your order, so when your order amount is less than $79(except for pre sale items and final sale items) you`ll be charged the shipping fee. Hope for your understanding.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Missouri
1 review
0 helpful votes
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FIRST TIME BUYER
October 15, 2021

Nice looking product, easy checkout process, lets just hope the shirts are as nice as they look. Fit and durability is everything. FINGERS CROSSED!

UPDATE: Quality was poor. Very thin material and cheap buttons. Will update once they are wore and washed a couple times.

Date of experience: October 15, 2021