The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
All is well, Thx for asking. Fun shirts giving as anonymous gift to the local radio station what fun for me.
Depends on what they are like once they arrive
Should have a fast delivery option as well as standard delivery
Frank
Great selection I await to see what the quantity is like
But so far so good
Nice quality, amazing designs! Good value & received quickly!
Easy and quick! A lot of unique designs! Pretty fast delivery!
The quality of the clothing is very poor. Thin fabrics and the garments run too small for the size. Shipping was REALLY expensive, hard to track, and took forever to get here. Sadly, I will not be ordering anything again.
Hiwalili has a great selection of unique shirts and jackets, etc. I always find something different and fun. Shirts tend to run small, so we always order a size or two up. The colors of the shirts as are sharp in person as they are on the website. I always find something on your site.
Alle meine Fragen wurden schnell und freundlich beantwortet. Ich hatte nach meinem Kauf einige Fragen und hatte kein Problem, schnell mit Vertretern in Kontakt zu treten, die mir helfen konnten.
The computer part was easy. Now lets see the goods!
Really happy with my shirt's, I would recommend them highly.
Great shirts for my partner for our crazy shirt day at work
Order arrived late. I ordered it in time for Thanksgiving, but received it after. My order was placed on November 3. I received on the 25th.
Received shirt after trying to order 2 times. Finally went thru. Shirt little thinner that I excepted and had a couple deep wrinkles. Should come out after I iron it. Beautiful shirt.
Shipping took a very long time, pull over was very poor quality, ended up donating to a charity
Quick and easy for an old guy. Website easy to navigate.
Appreciate the nautical illustrations and the chart art. Wind driven wooden hulled ships embrace the adventure and romance of nature and man.
Hope it won't take six weeks to receive. However it was received on time. As scheduled.
Great choices and discounts and arrived safely well packaged
The sweater I received with a zipper doesn't zip properly. The cloth gets in the way of the zipper and gets caught.
The whole process was easy from start to finish. Product showed up on time.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thank you for your feedback and sorry for any inconvenience caused.
Do you have a discount code? Did you enter the discount code you mentioned for this discount before payment? Did you click the APPLY button after entering the discount code? The discount code entry field is next to the button.
The discount code needs to be entered before payment and click APPLY before it can be applied to your order for discount.
Or please tell us your discount code and let us verify for you whether your discount code can be used.
Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.
We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
So when your order amount is less than $79 (except for pre sale items and final sale items) you`ll be charged the shipping fee.
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!