The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Bon site internet super vêtements. Excellent service client. Envoi rapide. Achètera certainement plus d'articles. Recommande fortement.
Grand choix pour les hommes. Très bonne qualité, livraison rapide, site très convivial, facile à commander
Il est très facile de se déplacer dans ce site, ce qui était bien car je pouvais regarder plus de choses. Il y a trop de choses mignonnes à acheter. J'ai passé des heures à tout regarder. Chaque article a une excellente description de celui-ci.
J'achète sur ce site depuis plusieurs années et je suis satisfait de chaque achat. Le service client est également de premier ordre.
There were so many awesome shirt designs to choose from
It's a little bit cumbersome. Trying to find out where my shipment was, was an exercise in futility. The order was for gifts which I needed by a certain date, the order was delayed because one item was on back order. It took me over two weeks to finally determine this, therefore the shipment was delayed and arrived to late by over a week.
Love the shirts! My husband loved the two I bought him earlier this year, so I came back to buy he and my two sons in law Christmas gifts
Nice shirts at a good price. A lot of choices including Christmas shirts
Easy purchase but unreasonable shipping time frame!
Easy to buy, great Items. Correct size and I love it!
I like the way you all handle the customer. Thank you
Best damn shirts period! Fast delivery great quality great prices
Best damn shirts period! Fast delivery great quality great prices
By far the best shirts on the planet. You got style if buying here.It's not a joke or scam too good to be true. I know this is my fourth order for me. The most original clothes ever. Probably the best place I've shopped for anything in my life.Im very happy
Einfach zu bestellen. Ich wünschte, der Versand würde nicht so lange dauern. Keine Beschwerden von mir und weiter so.
Very easy and fast! I love what I bought, but it was a bit big and it was a final sale item so couldn't return it for a smaller size. Had never bought from you before but even with the measurements it was bigger than I figured it would be.
Easy to navigate and shop for the products I was looking for.
Easy to find, shop and order. Everything has been very nice. Would love it if you said in your ads what type material each shirt is
Easy to select products with very good quality. The selection is great too.
Better quality than expected, size runs a bit small.
I found this company very organised in that once I had put my order in it took no time in receiving it in the mail. I think it only took about a week to arrive (which is fantastic compared to some other mail order companies that I have ordered from in the past). The only problem that I had with the company and the website is there is too many great designs to choose just 1 or 2 from.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.