website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
How would you rate Hawalili?
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
Australia
3 reviews
0 helpful votes
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Toller Kundenservice! Tolles Produkt! Die Zusammenarbeit mit dieser Firma war einfach. Tolles Unternehmen zu verwenden!

Date of experience: November 20, 2021
Australia
2 reviews
0 helpful votes
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Guter Service, große Auswahl, ich war sehr zufrieden mit der gleichen hohen Qualität, hell und stilvoll, sehr schnelle Lieferung

Date of experience: November 20, 2021
Iowa
1 review
0 helpful votes
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Beautiful Hawaiian shirt
November 19, 2021

Great website, lots to choose from, great packaging and beautiful material. I ordered two Hawaiian shirts and it was a very good value. I was very satisfied!

Date of experience: November 19, 2021
Michigan
1 review
0 helpful votes
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Very good easy payment no problem with the payment just getting the shipping was too long

Date of experience: November 19, 2021
RU
10 reviews
14 helpful votes
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Prices on clothes in my area are pretty high, that's why I try to buy clothes online. Moreover, I can name myself a true shopoholic, because I can't pass any week without buying some clothes. So, I have decided to browse some online shops where I can buy brand new clothes. I found this store in the internet and I believe that the assortment here is really vast. You can buy here anything you want and of course, it won't be so expensive for you, because there are clothes for every wallet. I liked customer support here because it seemed to me very polite and responsive.

Date of experience: November 19, 2021
Kenya
2 reviews
0 helpful votes
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I ordered a shirt and jeans for my husband. It is of awesome quality. I am glad that I found this website. Quality and customer service is a very important thing. You can find both on this website. Thanks for your great shipping. Excellent client service. Thank you very much for the quick shipping

Date of experience: November 19, 2021
New Zealand
1 review
0 helpful votes
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Should have checked fabric type
November 18, 2021

Poly not cotton... bugger... my bad, i should have looked.

Date of experience: November 18, 2021
Germany
2 reviews
0 helpful votes
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Grand choix de modèles de mode. Bonne taille, bonne qualité et livraison rapide. Site et tarifs sympas. Tout était bon.

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
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Shirts
November 18, 2021
Updated review

Fast, price, convenience. I have ordered before and have not been disappointed

Date of experience: November 18, 2021

Quality
August 24, 2021
Previous review

Quality was excellent, as described. The packaging was well done. The sizes were made to measure

Date of experience: August 24, 2021

Easy and quick
July 25, 2021
Previous review

Easy and quick

Date of experience: July 25, 2021
Australia
1 review
0 helpful votes
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Happy
November 17, 2021

Seems good thus far. Thanks for making it an easy process.

Date of experience: November 17, 2021
Australia
1 review
0 helpful votes
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Great website, easy to use.
Plenty of products to choose from

Date of experience: November 17, 2021

Great shirts
September 29, 2021
Previous review

My shirts are awesome. The quality is excellent
Thank you!

Date of experience: September 29, 2021
Australia
1 review
0 helpful votes
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Customer service
December 17, 2021

Received good follow up customer service after querying shipping cost not showing up in final
Total to pay. Hawalili replied and explained where it appears in the checkout process.
The shirt was cheap price but shipping was almost half of the cost of the shirt. Purchase not such a great deal after all!

Date of experience: November 17, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

However, the shipping costs can be visible before payment. Under normal circumstances, after entering the payment program and filling in the delivery address, when selecting the shipping method, you can see the amount of the shipping fee in the shipping method.

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Germany
3 reviews
0 helpful votes
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Je n'ai eu aucun problème avec la livraison, tout est arrivé plus tôt ou à temps. Les problèmes étaient liés à l'incohérence de la grille des tailles, en particulier avec les vêtements pour hommes.

Date of experience: November 17, 2021
Iowa
1 review
0 helpful votes
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Love everything I have ordered
November 17, 2021
Updated review

Shipping takes a while but so worth it. Otherwise love your shirts

Date of experience: November 17, 2021

Shipping is too high..
October 17, 2021
Previous review

Shipping is too high. Otherwise love your shirts

Date of experience: October 17, 2021

None of the discount codes worked so it took me quite...
July 28, 2021
Previous review

None of the discount codes worked so it took me quite a while to find one that applied along with free shipping. You have great merchandise. Thank you.

Date of experience: July 28, 2021
Brazil
2 reviews
0 helpful votes
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Très bon produit et de bonne qualité, arrivé dans les temps. Fourni un excellent service client. J'achèterai à nouveau. Merci

Date of experience: November 17, 2021
Australia
2 reviews
0 helpful votes
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Facile à magasiner et à vérifier. Comme la sélection.
Tout était bon. Grands designs! Bon choix pour les hommes.

Date of experience: November 17, 2021
Australia
3 reviews
2 helpful votes
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Bon choix et service. Super et facile à naviguer. Toujours une bonne expérience d'achat dans cette boutique.

Date of experience: November 17, 2021
Australia
3 reviews
0 helpful votes
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Beaux produits. Système facile à utiliser.
Grand choix de modèles de mode. La commande arrive rapidement et les retours sont faciles.

Date of experience: November 17, 2021
Texas
1 review
0 helpful votes
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Bad payment options
December 16, 2021

First order wouldn't go through and I sent email and took a few days to get response as to why my order didn't go through and my bank called me and say it was a suspicious action, I said was to be and then I had to go through the whole order again. Was frustrating and it did take about three weeks before the order arrived. Better sites out there

Date of experience: November 16, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer, so may need to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

Please don't worry, your order has not been charged repeatedly. Only one order was successfully paid.

You can log in to our website to view your order information: https://hawalili.com/order-query

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Shopping is so much fun
November 16, 2021
Updated review

I love the ease of seeing so many themed shirts in one place. The pictures and zoom make decisions easier.

Date of experience: November 16, 2021

The selection is immense!
April 16, 2021
Previous review

The selection is immense!

Date of experience: April 16, 2021