The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Great store, great choice, the quality made me very happy, the website is easy to use, the order is very simple, I am satisfied with the purchase
Super magasin, les dimensions sont correctes, tout s'est bien passé pour moi, livraison rapide et accompagnement agréable, le site est très simple d'utilisation, très facile de passer une commande et de payer
No complaints from me! 5 STAR ==============================
Havent received any orders yet. Will be 5 stars if i am happy with my purchases,
Pete W
Will have to wait & see what arrives
Very easy to shop on your site, good selection, timely delivery, overall a very good experience!
I received prompt and easy service and am very happy with the product. I would mention that the sizing is very generous. Normally my husband would wear a 2XL but he only needs a 1XL and could possibly fit into a XL.
Some of the sizing did not match the measurements given with the items. I understand that this can be difficult.
One item I ordered a XXXL and received an M - gave it to my sister so she is happy
The shirt was fine but it was ordered on 11/26 and arrived today 12/28. I'm not really sure why it didn't even get to the post office until 12/19. I'm hoping the next order won't take so long.
Great style and good quality shirts. Reasonably priced.
Detailed adverts favourable prices continuous follow through apprehensive regarding delivery but all actioned as wished
Beau magasin, grand choix, grande qualité, livraison très rapide, je vais en commander plus, merci beaucoup
I like your stuff. Hope it arrives soon. I have ordered from you previously and have been well satisfied.
Easy to navigate. Great prices. Large selection. Groovy designs
Easy to navigate. Great prices. Large selection. Groovy designs
Je suis ravi de recevoir notre première commande. Site et tarifs sympas. Le site Web était facile à naviguer et le processus de commande était simple et rapide.
In future I have to be cautious to order, because Yours company cannot give nearby Time of delivery?, I get upset, cause sometimes items ordered are to be worn in a stipulated Time, its called Time sensitive, thus, not very pleased.
The Quality of the button front shirts is amazing. Love the service.
Ausgezeichneter Support-Service, immer bereit zu helfen und alle Fragen zu beantworten, eine riesige Auswahl an hochwertigen Artikeln, die Lieferung erfolgt schnell, ich empfehle!
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.