Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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I ordered 6 shirts same size 4 fit perfectly 2 were so tight could not button or even put on. Tried to return and they make you pay for return to China including customs charges and offer you 15% of your payment. And they refused to accept one of the shirts. Buyer Beware Caveat Emptor
Price and the quality of the product. Order 4wks or more to get if you want for a certain Holiday. Normal shipment does take some time. So far so good, 2nd time I've ordered, just hope does'nt take as long this time acct Christmas gifts.
So far so good. Really can't say anything else until the order is delivered as quick as possible all sizes are correct along with the correct merchandise.
The shirts were as bright as shown in the pictures, and made of a lightweight material. I'm glad to have them,. I was hoping to receive them a bit sooner, but the first delivery occurred within the latter part of the time frame, with two subsequent deliveries completing the order. Other people were impressed on seeing the ones I wore.
Easy to order and quick to checkout and quite quick to delivery considering it was Christmas. Thanks so much I life my shirts
Too much postage, but excellent colors and patterns
Love the choices and size variety. The only problem is so many choices and you want them all!
Pretty easy and terrific selection of items.
Good store, things at affordable prices, everything is very beautiful and stylish. And most importantly quality.
Ok was looking for some new shirts, were what I was looking for and looked great with the exception of on which needed small repair as the seem had not quite been sewed together for a small ( about 3") area. Easily sorted out. Other than that awesome product
Great customer service, top notch customer service, great quality at affordable prices, easy to place an order, delivery is fast, thank you
EASY PROCESS The one blemish on this shop was how two $6 shirts turned into a $24 expense. Otherwise, the product is fine.
I was counting on giving the Christmas shirt as a Christmas present. I ordered the shirt first week of December. Shirt came a week after Christmas.
Nice, was easy came to my door and now i wear when clean
Fun, good prices. So many to choose from. Size seems to be accurate. Birthday gift for my son. I will order again.
I was especially taken with the maple leaf (Canadian, no less!) and the interesting decorations, such as the hanging flowers... I've decided where I'll go Christmas shopping! It would be wonderful to be able to sort clearance by kind of apparel, such as sweaters, outerwear, and so on, but other than that, this is a fantastic site!
Sometimes confusing because it appeared they were delivered before Christmas, so I thought they may have been stolen but they were never delivered.
Many positive comments on originality of your shirts
Shopping had a lot of choices. Shipping time is way too long.
Easy to navigate web site, great variety of products, very happy with transaction, quick delivery
Great doing business with you, looking forward to receiving my order
I ordered five items. Two were not as described, two were the wrong size, and the fifth was of some awful gauze material that was unexpected. What they don't tell you is that even if they send you the wrong size, you are responsible for return postage with tracking. Even though they ship it from within the United States to you, they want you to return it to China. Tracking that is required ads $57.50 to the cost. So if you buy one shirt for $20 and it's wrong, you have to pay $57.50 plus postage to get it back. Then they may credit you the $20. They took me. This is a scam. You are all right as long as you are happy with whatever they send you and you don't care if they send you the wrong stuff.
I really liked this store, you can find very good things of high quality, prices are very reasonable, delivery is fast
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you for your suggestion and we will improve our products accordingly.
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We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
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