The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Everything is professional and efficient. The quality of the products is beyond doubt. This is not the first time we buy. Respect to the store and the team. Good luck in the new year!
Second order with you, very happy. Sizes appear to be pretty close to Canadian with the exception of one t shirt that I think might be a child's but overall very happy, Quick shipping from china but incredibly slow once it hit canada
My experience was good however the length of time from ordering to receiving seemed quite long.
Quick, easy to use. GREAT selection at incredible prices!
I generally don't know how to write reviews, and I don't like it, but I liked the service in this store so much, and very good quality, and of course fast delivery
Cool store, service is good, quality is cool and high, in general I am satisfied with everything, I will buy here again
This is my first time, so not much to say. Hope the next time things will be better.
This is my first time, not much to say now.
The quality of things is excellent, I have never met better, this is not the first time I order and I am very satisfied
In this store you can find items of very high quality and good, prices are very reasonable, ordering is easy
Nice shirts but the shipping is crazy expensive! Took longer for delivery than expected!
Great experience, good product. I will order again for sure
A wonderful store, here you can find whatever you want, perfect in size, ideally high quality clothes, a large selection
I liked this shop, the clothes are very high quality and stylish, the sizes are perfect for me, so I love to buy here
Good clothes of excellent quality at affordable prices. Website good, easy to use, easy to find the desired thing.
I ordered 3 shirts 5 weeks ago and only received one. The other 2 are supposedly in transit but I can't verify now because my tracking number won't work because the website is not up and running. The shirt I received is too small and I reordered another shirt to replace it. Now I can't track that package either. I am very disgusted.
Buyer beware, Hawalili clothing is not as advertised and what you get is not worth what you pay for it, even with all of the"discounts". One shirt is labeled as a cotton blend but is clearly 100% Polyester. The other is labeled correctly, but the fabric is poorly dye- sublimated. These shouldn't be priced over $10‐12. Stitching is hit and miss, with some done well while others are poorly sewn. I haven't tried to Lainey these yet and am afraid to for fear they won't survive. I won't be buying from them again.
I didn't like being told after I ordered that the shipment may take longer that earlier stated which was already up to 20 days away.
Brilliant seller, easy to order and I would recommend to all.
Wishing you a Happy Christmas and a Healthy New Year
Kind regards
Patrick from Basingstoke
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.