The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
There are no shortcomings, as I think, but there are enough positive sides. 1) A large selection of goods at a bargain price. 2) High-quality service, competent consultation. 3) Delivery at the agreed time. 4) Responsiveness of managers.
Immediately I want to thank the store for the new original product and quality service. I am satisfied with the purchase, everything is super. Better than I expected. Recommend!
I have been buying everything online for a long time. It's easier for me to choose, and in general, I don't have to go anywhere. The service at the store is excellent, no delays, everything is on time
Very easy to buy online but the products not like me.
I put in the discount code of H15 as directed but it would not accept it and did not give me the promised discount... very dissappointed
Last time i bought 3 shirts each were supposed to be 2XL BUT one you sent me was a M -medium
Thought I was getting a sweatshirt. Your sizes run small, so large, which I normally wear & ordered is tight.
Higher thanks to store employees for prompt work. Made my first order, and remained sooo satisfied! Goods quality and quite adequate prices.
Didn't receive my order prior to Christmas or New Year... slow delivery. I had wrote the following below:
Shopping experience not an issue, but the delivery on time before Christmas day might be.
The material is thinner that I was assuming, other than that it's all good.
Nice shirts, I want them all! Only bad part is that the selection is TOO big! Hard to decide which to pick. And shipping takes practically forever!
I don't like online shopping being elderly.
No notification after order confirmed, so couldn't track.
Showed up one day after Christmas stuffed in my mailbox.
Easy online purchase. Got my item, packaged well and not damaged. I would suggest this website to everyone!
The best store! The widest range of products, affordable prices, attentive, polite and knowledgeable staff. Thank you very much!
Great store, a huge selection of cool and stylish clothes at affordable prices, delivery is surprisingly fast, I am happy with the shopping
Good quality things, modern models, size by size. Delivery is timely. Excellent work and, accordingly, positive from the purchase.
All perfectly! The consultants suggested which is better. Were polite and attentive! This is not the first time I buy in this store, and I will definitely buy more! Thanks a lot!)
You charge too much for shipping and shipping last too long. Also, there is a "teaser" for discounts which are never applied.
Love the merchandise. However, your shipping prices are TOO EXPENSIVE and delivery takes TOO LONG!
Thanks! Delivery is fast, things are of good quality, the size fits. In the future, I will use the services of your store.
The clothes are very stylish, a very large selection, very low prices. And in general - this is probably the best online store with clothes from those that I have ever used. Thanks for a great job guys!
The managers are friendly, answer in detail all the questions that arise, and the provided measurements and size tables provide significant assistance in choosing the right size.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Dear customer,
Thanks for your feedback. And sorry that you are not satisfied with the items.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!