The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
RESONABLE PRICES AND GREAT SELECTION - EASY TO NEVAGATE: the only short coming is shipping takes substantially longer than amazon and if not up to 75 dollars - shipping is expensive - HOWEVER - prices of clothes still make it a great value: —- thank you - and - happy holiday:
L.T.G.
FREE SHIPPING IS GREAT - 20 DAYS IS ALMOST UNACCEPTALE - AMAZON GETS IT TO ME IN 2 DAYS.!
It was second to none with a wonderful selection of men's holiday shirts you cannot find anywhere else.
Wonderful experience so far as long as the sizes are true, so these shirts fit me.
Very good design. Different than in the local stores. Decent quality at a reasonable price
Very happy I ordered one size larger. Also happy with the material being polyester Great shirt!
Too bad u have to order a size larger to fit. Be great if u had no iron shirts.
Shrunk a size after hand washing in cold water and dried on a line outdoors. I typically wear a large. Ordered a XL. After washing, closer to a medium in size.
Hope they arrive in the correct size
The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
Fantastico! Il miglior servizio clienti. Consegna veloce. Abbigliamento di grande qualità. Fantastica opzione di personalizzazione che può aiutare con il logo e le dimensioni del nome. Lo consiglio vivamente!
There were so manyh shirts to choose from. I was hard to narrow down my selection.
I had to keep resetting my filters which was a bit annoying
Easy lots of choices….got 3 way cool shirts he loves them
Web site easy to move through. Shirts are good quality for the price.
Fourth order, so far, so good. Zero concerns. Everything has been great. Good quality products.
All of my co-workers love the new shirts. Christmas will be a little more special this year.
I purchased the gift and received it in a fairly quickly.
My daughter's boyfriend will LOVE this! It's well made and the fabric is lightweight and attractive. The pattern and colors really pop.
A lot of great choices, it was hard to choose just one. Several Christmas designs to choose from.
Fun and easy.
Great choices.fitting guide is helpful
Easy, quick and no problems. All the items were just as advertised.
Nice visual layout, fair prices and a good product line.
Great quality and fit everything work out for me and the timing before Christmas was perfect
Love the low prices on good quality items but the shipping and handling charges is high
Incredibly good price, item was just as described and shipping was faster than i expected I will definitely do business here again
Love the purchase delivery was ok charge me over 20.00 for delivery
The
Annoying problems are
Showing xmas short but not able to deliver it before xmas
Your millions pop up after showing a cheaper price
And your million add of your beautiful product on all my sites.
Its sad but because of the annoying publicity I give up to buy more shirts for my nephews and brother.
Found the perfect Thanksgiving shirt for a clown band that my husband Is in. Needed to update his outfit for the fall season and this was exactly what we were looking for.
Super Great with fast and easy to pay with out interest.
Shirts could have been a bit more substantial than what was received. What could I have expected?
Very easy, went online, looked at the amazing selection, and clicked on the ones I wanted. Very easy
Great experience, easy to follow and easy sizing
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.