Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to order and check out. Shirts arrived before date quoted in conformation email. Love how soft the material is. The shirt looks good on my favorite guy.
Excellent customer service! Very friendly and helpful staff, always answers my questions with the correct answer, able to order exactly what you need and don't have to order big quantities like the other companies.
Good so far, but have to wash them to see how they come out?
10 to 20 business days for shipping seemed a bit too long, but it actually came quicker. They communicated the entire time and delivery was made on the exact date they committed to.
Exceptional customer service! I called with a sizing issue, and it was resolved immediately. Fantastic service. Thank you!
Sizing directions not even close! Tried several times to follow return program with zero response. Shirts are fine just the wrong size and want exchange. Help!
Bought one shirt. 25 "business days" could be as much as 33 "calendar days!" I thought ordering something with 2 weeks in advance of an event would have been plenty of time. Apparently not for this company. Here is the link to their shipping terms that they sent when asked where is the product. https://www.hawalili.com/information/shipping-delivery
We're terribly sorry to keep you waiting. Due to supply chain disruptions from the COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you.
I enjoyed shopping for the shirts. Although I was a little skeptical that the products would arrive on time since they were coming from Asia, everything arrived promptly without any delivery issues
Filter's don't work worth a damn and Because your inventory is so large, your pictures should be smaller
I have ordered two shirts from this site and they have delivered on time and the fabric and print was awesome.I loved the product which I have received.the pic of mine is shared with the review. Thanks to Hawalili.
Size agreed with listing and the non-wrinkle material of this product was outstanding.
These shirts are cool, fr fr! They're polyester which I expected and the color was even better in person. I had an excellent experience. Two of the 10 shirts took the full time to get here but the others early. All were size large and fit well.
I was surprised that they were all shipped separately but happy and excited to get these for Christmas
Simple, easy and done. Hope the product is as good as it looks.
Great variety, very slow shipping happy with product
I typically avoid online shopping. I decided to purchase shirts as Christmas gifts from Hawalili. Easy navigation through the website. Love the huge design range. I appreciate the detailed measurements for each size. Great sale prices for great quality clothes. On-time delivery of order, neatly packed in individual bags. Clothes fit perfectly! Overall, an amazingly pleasant online shopping experience! Thank you for the effort Hawalili! Will definitely be back for more!
Your shirts have great matching lines. Your designs have matching lines at the seams. Picture perfect with fun designs. Showing class not patch work design. Secondly your delivery is fast, not a slow boat from China. I have renewed my collection and selection so it might be a while before I order again. But, special occasions do happen. Thank you.
Great shirts, great quality and arrived in time for our Christmas celebrations
Really simple to use, too many great products to choose from
Really simple to use, too many great products to choose from
Like the shirts there is so many different ones with great designs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for the feedback and sorry for any inconvenience caused.We will send email to you since Nov 22nd and looking forward to your reply. TAT
Would you mind to check your email box?