The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Easy, friendly site, thanks! Like your design & quality
Seems easy till now, hope quality will be good
Good. Did not receive free gift as promised. Was shipped in 3 separate shipments instead of 1.
Definitely a satisfied customer. Good quality product.
Nice Clothings. Good designs. Great choices. At times I am confuse about the sizes in the US states especially when I am purchasing for a gift purposes.
Pleased with the merchandise just the sizes varies.
Nice variety so it was difficult choosing just one.
I'm happy with the products and the quality and style. I will be purchasing more in the future
Purchased a few products from you, hassle free each time. Great service
Loved the items. Just what I had in mind. Look great
Beautiful shirts, great and varied prints in different colors.
Quality fabric. Excellently made. Love these shirts. Fun to look at all of them.
Reliable, Quick and Over-the-top Helpful! We've been using this store for the past several months for all our needs and I must say I have been very impressed. From their affordable pricing, to their super-kind service, I can't say enough good things about their business.
AWESOME! This was by far one of the best experiences I have had in not only customer service, but customer satisfaction. There was a slight mistake made, and they corrected it and took care of everything better than I have ever seen.
Easy. However, I wish there was a faster shipping method
Love the styles, love the prices! I bought some shirts for my husband for Christmas. He loved all the shirts I got him! Size was perfect and the material is amazing! Will definitely buy again
The design is whimsical.But I would love to see some long sleeve shirts also.
I was not certain by not having everything in my cart.
I liked the shirt, so I bought it. Seems like a good company. Nice shirt, timely delivery.
It took way too long to get it. Won't order from you again. They told me I'd get it by 14/14 then 12/16
J'ai aimé mon expérience et mon copain aime sa chemise
Website was easy to navigate and made purchase easy. Items received were off good quality and my husband is excited to wear the shirts on our vacation in January
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.