website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
Oregon
1 review
0 helpful votes
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Hawaiian shirts
December 18, 2022

I love your shirts. My main concern is that the front lines up, and yours are perfect.
This is my second time buying from you and will do it again. Thanks

Date of experience: December 18, 2022
Australia
2 reviews
0 helpful votes
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Margaret's Review
December 17, 2022

I order 5 shorts for my husband:: to be surprised a 6th shirt arrived:: so pleased and another great shirt. We are going on a summer cruise so my husband will look just thank you

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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Loved the Christmas Shirts.
December 17, 2022
Updated review

Great selection. Great web site. Shirts arrived quickly.

Date of experience: December 17, 2022

Great selection
November 14, 2022
Previous review

Great selection.

Date of experience: November 14, 2022
Florida
2 reviews
0 helpful votes
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Poor service and very slow process.
January 16, 2023
Updated review

Shipping charges are higher than expected especially considering the anticipated length of delivery time. The high cost of your shipping charges show expedite the delivery. If that was expedited delivery I would hate to have to wait for normal delivery. Also website instructions and communications were very poor.

Date of experience: December 17, 2022
Miss W. — Hawalili Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.comor by chat online.

Stay safe and have a good day!


Shipping charges are higher than expected especially...
November 17, 2022
Previous review

Shipping charges are higher than expected especially considering the anticipated length of delivery time. The high cost of your shipping charges show expedite the delivery.

Date of experience: November 17, 2022
New Zealand
1 review
0 helpful votes
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Purchase of shirt
December 17, 2022

Excellent so far, with updates regularly sent.
Thanks

Date of experience: December 17, 2022
Arizona
1 review
0 helpful votes
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Good stuff
December 16, 2022
Updated review

My email discount disappeared after I put in my email. But the shirt arrived in a timely manner and it's pretty cool.

Date of experience: December 16, 2022

My email discount disappeared after I put in my email
November 16, 2022
Previous review

My email discount disappeared after I put in my email.

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Awesomeness
December 15, 2022

Perfect fit like I was hoping. I was really surprised.the shipping was flawless and in time for my son's wedding in the hot sun …thank you I will shop again!

Date of experience: December 15, 2022
California
1 review
1 helpful vote
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Buyer Beware...
January 14, 2023

As a consumer I recognize these chinese shirts are inexpensive items. BUT as a customer I also recognize Hawalili's acruracy, return policies, and "customer service" is unfortunately terrible, I do not recommend doing business with Hawalili. Accurracy: 1 out of 3 items sent to me was wrong. Return policies: I should send photos of the error AND I should pay for the shipping cost back to China for their error/inaccurracy. "Customer Service": they first offered me 10% discount on my NEXT order. (So I paid for ($20) and should keep the item I did not order, that was sent to me in error, thus avoid paying the shipping back to China for their error AND order from them again...no thank you). After a month of trying to correct this, with no less than 8 emails/requests, the "suprvisor" did up the ante to 50% refund. Keep the $20 dollars Hawalili as my gift to you, you've lost a customer instead of gaining one. Richard B

Date of experience: December 15, 2022
South Carolina
1 review
0 helpful votes
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Could not be happier
December 14, 2022

Great selection - good discounts - happy with quality of first order - Great selection - love the graphics - poly and spandex combo is spot on - timely delivery -

Date of experience: December 14, 2022
Michigan
1 review
0 helpful votes
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Took forever.
December 13, 2022
Updated review

Shopping for the shirts was easy & they seem very nice. Haven't worn yet.

Date of experience: December 13, 2022

Shopping was easy as the shirt were displayed giving...
November 13, 2022
Previous review

Shopping was easy as the shirt were displayed giving multiply angles.

Date of experience: November 13, 2022
Georgia
2 reviews
0 helpful votes
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Value for $$
December 12, 2022
Updated review

Unique & fun shirts. Good quality. Good selection.

Date of experience: December 12, 2022

Tried to use coupon code, system refused it
December 30, 2022
Previous review

Tried to use coupon code, system refused it. Not 1st time. Twice I've bought enough shirts, 1 should've been free. Haven't ever gotten that. Love your product, website needs work.

Date of experience: November 30, 2022

Unique & fun shirts
November 12, 2022
Previous review

Unique & fun shirts. Good quality.

Date of experience: November 12, 2022
Texas
1 review
0 helpful votes
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Less than advertised
January 11, 2023
Updated review

The quality of the shirts are less than what is shown on the online page. And the color is a lighter shade than shown on the page.

Date of experience: December 12, 2022

It was easy and I'm satisfied with the selection
November 12, 2022
Previous review

It was easy and I'm satisfied with the selection.

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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N/A
December 12, 2022

Ok ===============================================

Date of experience: December 12, 2022
Washington
1 review
0 helpful votes
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Bowling shirt style
December 11, 2022

Easy to use, hoping it will fit him, Normally wears a large but the size chart large is really large so went for a medium

Date of experience: December 11, 2022
Minnesota
2 reviews
0 helpful votes
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Shirts looked much better on the website
December 11, 2022

I was able to find what I wanted pretty quickly and I was able to get a few variations. I was excited to get my order, but when I received the shirts, they looked thin and cheap. I also discovered that they were meant to be dry-cleaned, something I was not prepared to do.

Date of experience: December 11, 2022
New Zealand
1 review
0 helpful votes
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Great styles fresh and vibrant
December 11, 2022

Great selection. Easy shopping. Excellent communication and no problems with delivery. All items fit perfectly. Sizing measurements on the site are so helpful.

Date of experience: December 11, 2022
Texas
1 review
0 helpful votes
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Great Shirts
December 10, 2022

Good quality and especially a good deal when there is a sale!

Date of experience: December 10, 2022
Florida
4 reviews
1 helpful vote
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It was a gift and perfect!
December 10, 2022

I love the shirts! It was a gift and suited the occasion perfectly!

Date of experience: December 10, 2022
Pennsylvania
1 review
0 helpful votes
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Misleading
January 9, 2023
Updated review

Your website is very poorly worded and misleading on the expectation of delivery. It took 5 days for a label to get printed

Date of experience: December 10, 2022

Easy to navigate and search website
November 6, 2022
Previous review

Easy to navigate and search website

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Thanks for making this transaction easy. As well as for the added discount & free shipping!

Date of experience: December 9, 2022