website thubmnail of Hawalili

HawaliliReviews 1,911

3.6
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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,353 reviews
Oregon
2 reviews
0 helpful votes
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Already broke up with guy they were bought for.
December 29, 2022
Updated review

I hate paying $15 in shipping. You guys always have a way to make it so you can't get free shipping by not counting all the items. I don't care if it's on sale it should still count. Have received order. I really like all the shirts. Materials are nice and the fit is good

Date of experience: December 29, 2022

I hate paying $15 in shipping
December 28, 2022
Previous review

I hate paying $15 in shipping. You guys always have a way to make it so you can't get free shipping by not counting all the items. I don't care if it's on sale it should still count.

Date of experience: November 28, 2022
Ohio
1 review
0 helpful votes
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Christmas Shirts
December 28, 2022
Updated review

Long ship time. Shirts are very nice. Will probably order again.

Date of experience: December 28, 2022

Long ship time
December 27, 2022
Previous review

Long ship time. Will review once I receive my order.

Date of experience: November 27, 2022
Washington
1 review
0 helpful votes
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Awesome!
December 26, 2022

Shopping experience, website was easy to navigate and secure website.

Date of experience: December 26, 2022
Arizona
2 reviews
0 helpful votes
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Happy. Will order from you again
December 26, 2022

Site very friendly. A lot of selection. Great quality

Date of experience: December 26, 2022
Missouri
1 review
0 helpful votes
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Ez to order came to me in good time did not take long to get

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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ZERO PROBLEMS
December 26, 2022

So far so good. Let's see how quickly and efficiently my order is handled.

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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Had Some difficulty navigating your site
December 25, 2022
Updated review

There too many tee shirts and dress shirts to choose from! They were all mixed together which was frustrating to me.

Date of experience: December 25, 2022

Had difficulty navigating your site
December 25, 2022
Previous review

Had difficulty navigating your site.It was slow at the time and I had to wait for pages to load.

Date of experience: November 25, 2022
Canada
2 reviews
0 helpful votes
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Christmas theme shirt
December 25, 2022
Updated review

Very easy to search and order on the site. The shirt was of good quality.

Date of experience: December 25, 2022

Quick and easy
July 31, 2022
Previous review

Quick and easy.

Date of experience: July 31, 2022
Nevada
1 review
0 helpful votes
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1st time buyer
December 25, 2022
Updated review

I was very pleased with delivery time and shirt selection. I bought 5 Christmas shirts and all were delivered and worn before Christmas. Thank you.
G. Harding

Date of experience: December 25, 2022

Waiting for delivery
November 18, 2022
Previous review

Waiting for delivery

Date of experience: November 18, 2022
California
1 review
0 helpful votes
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Awful Material
January 22, 2023

Miss led with 50 percent off on 1st purchase. Price listed on 1st screen was not the price after selecting

Date of experience: December 23, 2022
Florida
1 review
0 helpful votes
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Christmas Shirts
December 23, 2022
Updated review

Nice shirts. I did not know that I would have to gently wash and iron them. I thought they were cotton shirts.

Date of experience: December 23, 2022

Nice shirts
November 19, 2022
Previous review

Nice shirts

Date of experience: November 19, 2022
Arizona
1 review
0 helpful votes
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Returning the shirt was crazy!
January 19, 2023
Updated review

Your return policy was impossible. $28 for shipping to return to China. Are you serious. I got the shirt for $19 but shipping was $9.99.
So, I am stuck with the merchandise.

Date of experience: December 20, 2022
Miss W. — Hawalili Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.comor by chat online.

Stay safe and have a good day!


Easy and Quick
November 20, 2022
Previous review

Easy and Quick

Date of experience: November 20, 2022
Norway
4 reviews
1 helpful vote
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Great Product!
December 21, 2022

Great Product! What a surprise to receive such a quality product at such a low price! I must order more products soon.

Date of experience: December 20, 2022
Florida
2 reviews
0 helpful votes
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Not very pleased
December 20, 2022

Terrible service took 1 month to receive items. Will not order again

Date of experience: December 20, 2022
Massachusetts
2 reviews
0 helpful votes
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Received but too late for event
January 18, 2023

Was hoping for better shipping choices as I need this shirt for new years eve party. Please expedite order if possible

Date of experience: December 19, 2022
Canada
2 reviews
0 helpful votes
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Took too long and sizes were huge!
January 18, 2023
Updated review

The delivery took almost 1 month and the shirt were extremely oversized! I'm usually between M and L, so I ordered M but it felt like an XL

Date of experience: December 19, 2022
Miss W. — Hawalili Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.comor by chat online.

Stay safe and have a good day!


Quick and easy
November 17, 2022
Previous review

Quick and easy

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Better than expected!
December 19, 2022
Updated review

Delivery was faster than I expected. I was impressed by the quality.

Date of experience: December 19, 2022

We will give you a 5 when we get our merchandise in...
November 15, 2022
Previous review

We will give you a 5 when we get our merchandise in 10 days. Thank you, Gilberto

Date of experience: November 15, 2022
Mexico
2 reviews
0 helpful votes
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Disappointing
January 17, 2023
Updated review

No tracking # or order # received at time of order. Poor customer service, I.e lack of response to my email on status of order. Not satisfied with quality of material of shirts once they arrived. No response to how & where to return 2 of the 5 items ordered. I will not be ordering from you again.

Date of experience: December 18, 2022

Good selection, easy site to navigate
November 15, 2022
Previous review

Good selection, easy site to navigate

Date of experience: November 15, 2022
Georgia
1 review
0 helpful votes
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To whom it may concern,

I entered into a chat with Annie. I explained a shirt was bought fr me as a gift and needed to be exchanged for a different size. She could not understand this basic concept and kept trying to get me to buy another shirt. The service her is truly in the toilet! Buyer beware.

Date of experience: December 18, 2022
Miss W. — Hawalili Rep
over a year old

Sorry for the unpleasant experience. We will look into this issue and keep improving our services.

Would you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at service@hawalili.comor by chat online.

Stay safe and have a good day!

New Jersey
1 review
0 helpful votes
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Shirts
December 18, 2022

Easy to order lots to choose from.good colors,decent price

Date of experience: December 18, 2022