Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Simple site to use. Easy to use site, slow delivery - ordered Christmas shirts December 8 they arrived January 6.
Would like to return or exchange, ordered large, I were medium, should have got ex large, but sale says sale final! Dennis Mastroddi, *******@yahoo.com. *******997. Thank you for help.
Like a phone number to ask question about sizing, selves don't seem to fit correctly, also seems a little baggy
Easy to order, great selection. Love the variety of prints and holiday themes.
Shirts are a little snug for their sizes... look great thou.
Breathable material...
Very pleased with my order. Excellent customer service
Unable to get buy 5 shirts get one free offer
Straight forward and easy with good selection with variety
Will be able to give a fair rating once products received. Hopefully quick delivery as stated
Love your shirts! And prices were great good selection and colors
Nice shirts. No shrinkage. Size is exact. I like the shirts. Would like to see more designs
Hawalili admitted to me that their sizing does not conform to "US standard sizing". I purchased 5 shirts. Every one was two inches too small. Their return site doesn't respond after numerous attempts. That delays any return beyond 30 days. When I finally got a response all they would say is "beyond 30 days".giant rip off. I'm stuck with 5 shirts that ar at least 2 sizes too small and I'm out $135. Any positive reviews must be fake.
Sorry for any inconvenience caused. We would like love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Stay safe and have a good day!
I managed to wade my way through but that's not the point. You blokes have some great clothes.
Finding my Arizona attire is fun, summer is all year long.
Easy to order, love the designs and quality, did not like the delivery time. Next time I will order way earlier!
Nice shirts, but no laundry instructions(contacted customer service) and took longer than expected
Good prices and quick delivery! Wish these shirts had pockets.
Good website, many options, easy to use and readily available
Sent the wrong shirt just to fulfill my order. Terrible customer service
Delivery too a long time
Slow delivery
Why so long?
A great selection and good prices. Just adding to my collection of colourful shirts
Like the products and prices and good info provided and shipping to Canada - so that's all great. The Buy 5 Get 6th Free appears to be a scam. Awkward to get past the shopping cart to actually put in the order
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback and sorry for any inconvenience caused.
According to our return policy, items purchased as "FINAL SALE" are not eligible for return or exchange. The detailed measurements of different products on our website differ even in the same size. We recommend you check the detailed measurements in the size chart first before your purchase. Thank you for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.