The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Hawalili is a brand that stands out from the crowd with its classic but bold look. This brand has made a name for itself through the quality of their products and the way they present themselves. They offer clothing that suits all needs, ranging from casual to formal wear, ideal for those who have to go out in public often.
Everything was perfect and exactly what I was looking for. Very good!
FUN STUFF TO SEARCH FOR CAN NEVER HAVE TOO MANY HAWAIIAN SHIRTS, ON MY WAY TO ONE FOR EVEY DAY OF THE SUMMER!
Easy to navigate site with plenty of option to choose from
This is the second order I have placed. Absolutely amazing! The only thing I would recommend is having your settings changed on your shopping cart/bag. Have items stay in there even when you sign out. I was only purchasing a few items, and remembered which they were, but if they had still been sitting waiting for me to checkout, the process would be easier
Purchase was easy. Vendor initially sent the wrong size but corrected the matter after customer service contact. Vendor was very responsive to the problem.
My experience was great, great customer service and fast service
So far shopping great. Has arrived. Quality is good. Will buy from again
I cherish this shop. The staff is incredibly welcoming and helpful. There is a big assortment of shoes available. I'll most definitely return!
Found just what I was looking for. I needed a shirt for St. Patrick's Day and found just what I was looking for.
I have had to order 3 different sizes, M, L and XL first the M was too small, then they XL was too big, but the L is just right.
I hope it fits. Alot of shirts I have gotten from you have varied in size. Some large have been too tight and some too loose. Same with the medium.
First, I'm told the total is 16.10, then I'm charged 26.09.? I don't understand and will not buy anything from you again.
Imaginative button downs with bright colors that capture attention whenever I wear them. But not just joke type shirts for the holidays and everyday wear. Artsy, whimsical, good color match-ups. I would love to meet the buyer for this company. Cool!
Unique shirts. Always arrive within reasonable amount of time. Can appreciate their marketing showing great colorful shirts over other aps and adds. I get complements on every shirt I've ever purchased.
Seems okay. I have received my merchandise. The pattern I received did not exactly match the one pictured. However, I like it much better; it has more flair.
On the Hawaiian island of Oahu, there is a store that sells apparel for guys. T-shirts, sweatshirts, and hoodies are just some of the items that can be found in the store's extensive collection of apparel and accessories. Additionally, they provide a good variety of shorts and pants to choose from.
I get a lot of compliments from strangers, they arrive in a reasonable amount of time and they fit nice. The price is reasonable.
It was enjoyable, lots of great prints for men, not enough 4x and 5x though and some sizes and great prints were sold out.
Everything fit well and I had good service! This is the second time I have purchased from this company and had a great experience.
I can't wait to put these sneakers to the test. There were no hiccups during the ordering procedure. Outstanding Assistance! What a pleasure to deal with, and excellent communicator!Every time I use the service, the quality of the product and the speed with which it is delivered are unrivalled.
The catch of 10% off for new orders at the beginning is just that, a catch. Very disappointing to find out that it only applies to certain items and not as stated to new customers. In addition, ordered several syles with all but one style was way off on measurements. Had to give them away.
The catch of 10% off for new orders at the beginning is just that, a catch. Very disappointing to find out that it only applies to certain items and not as stated to new customers.
Great selection and prices, and comfortable fit too.
Great! A hit with friends! Very comfortable and cool
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.