The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Easy menu, great prices, with an amazing variety of shirts! Fast delivery too!
I bought this item on line a couple of weeks ago, it arrived this morning and I found it was too large, I then reordered it on line in a smaller size. Both transactions went through with no problem.
Opening page hints at 10% off order using given code, could not work out how to claim said discount.
DIFFICULT FINDING THE CORRECT COLOUR SHIRT.
I have been shopping at Hawalili for a while now. I am always amazed by the quality of the clothes and the prices are very reasonable. The staff is also very helpful and friendly. I highly recommend this store to anyone who wants to buy quality clothing at affordable prices!
I was not happy with the fabric. Also shirts were badly wrinkled. Cotton blend fabric wouldbe better.
I needed a pink flamingo shirt for an upcoming event & when I saw this shirt, it just screamed my name! What a beautiful shirt to wear everywhere.
Quick and Easy. Affordable. Quality clothing. Large selection to choose from.
Love the prices would appreciate a much larger selection to choose from.
I've been a customer at this store for several years. I've never had a problem with the service or the quality of the items I've purchased. They offer a diverse range of products at reasonable prices.
I'm thankful that you asked me to measure carefully before ordering. And showed a diagram on how to measure. Sometimes I measure large but this time I'm under the medium size.
Thank you
Easy peasy ordering, however when they arrived, I tried them on and they a a bit too big to look good on me. I maybe need a SM, but to my knowledge, they did not come in SM, only MED on up the scale. Actually last 4 shirts are too big, but I know that each shirt may fit differently. I'm pausing all shirts now from Hawalilli for this reason. All previous shirts fit well and I have received many compliments. BTW: my body size, weight, height, and shape has not changed in last 2-3 years.
I like the Valentine's Day shirt but unfortunately too big to look right for going out.
Love this company. Never have I received such compliments on shirts before. These shirts are unique, comfortable, don't weigh you down and don't wrinkle. They travel exceedingly well. I have several now.
Hopefully everything fits and arrives in a timely fashion. I used CODE HW*30% as directed due to previous order delays and size/fit issues. I will give you guys one more chance. I now have three garments that I cannot wear due tgo sizing issues. I will eat that and hope for a much better experience this time. Thank you. Dale
De Villers
Very diaspointed. I ordered a pair of shorts which arrived pretty quicly, but i got the wrong size even though i went by the size guide. I followed the returns procees and have never ever heard anything back.
So i am very diaspointed, i will have to real stop and think now weather i otrder anything ever again.
I placed a order for a new Xmas shirt. I didn't think it would arrive so quickly, but it did. I was very happy with it. Looks great, feels good on on and very impressed with it.
Nice web site. Tracking order was tough but got what I ordered and I am happy with it
Hope the party shirts match my expectations. Going to New Orleans to party and need a shirt!
Shirts arrived and they are so bright they cast a shadow. I love em.!
Thanks
Mat
Beautiful and exceptional products for a very honest price and a great shipping rate.
Great site. Easy to operate with an awesome selection at very good prices.
Very good website pages, displaying your products. Easy process all around but, when i tried the (medium size) items on, the fit ranged from too tight and close fitting to a very loose fitting large. These items are not true to the sizing chart! These items have all been donated to a charity shop.
Very good website pages, displaying your products. Easy process all around right to payment of bill.
Love the selection and next time I will order a smaller size.
Great choices, Great individuality but so many choices,
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.