Hawaii Car Transport has a rating of 4.6 stars from 594 reviews, indicating that most customers are generally satisfied with their purchases. Hawaii Car Transport ranks 35th among Shipping sites.
They were able to answer all of my questions directly
Vinny was responsive to all my questions and needs.
Good experience
Easy and quick but there was more scratches on my vehicle then there was when dropped off. I actually just had a paint job done due to some damage before shipping vehicle. I paid extra for vehicle to be dropped off to my door and claim was made the auto transporter for me but I have not recieved a follow up call,email or anything. Guess I need to follow up on my own tomorrow to check status on claim.
George called after getting quote and answered questions i had and sent me info for preparing my car
I appreciated Vinny Laucella contacting me directly by phone answering all my questions.
Only comment is to provide better communication on when the car is available for pickup. I had to call to find out.
Very easy process for shipping information and date to ship, with all the craziness with a move it was by far the simplest through this last week.
I confirmed twice that I could ship tires in the vehicle and was told it would not be a problem but upon arrival I was told they had to be removed. This was a huge inconvenience, money wasted and time wasted due to being given the wrong information.
I wish you provided me with an estimated arrival date prior to my booking. Was sent all over. My paperwork was lost. No one knew about my order. I would never use this company again.
As of right now, everything is going according to plan
Easy from both ends!
I love that I got a quote right away and a phone call. I started preparing early but didn't complete my process till a few weeks before my shipping date due to finance. I was able to set up reminder calls so they are not continuously calling and playing phone tag. They very friendly and really shared the Aloha spirit. I would totally recommend them for your shipping.
Could not contact anyone by phone. Never any answer.
Name of person picking up vehicle left off original order paperwork causing major hassle at Matson port of delivery. Always got voicemail when asked to call HCT with no response back by phone.
Probably easier to go directly through Matson and price about the same.
VIP experience. Just more expensive then other competitors but perfect service
Thanks!
No comment.
It was easy and simple and I got my car on times. I will recommend.
I spoke with Rob a couple of times and he was very helpful. The second carrier that came to my house was very friendly and communicated through out the whole process. I will definitely be recommending this company again.