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Haulla

How would you rate Haulla?
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New York
2 reviews
1 helpful vote
Follow Eldon H.
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Highly recommend
April 30, 2024

Haulla's waste collection service is fantastic! They're always on time, efficient, and professional. Plus, their commitment to recycling is a big plus. Highly recommend!

Date of experience: April 30, 2024
France
2 reviews
2 helpful votes
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Using Haulla's waste management service has resulted in substantial cost savings for my family business over the past year and a half. While the service hasn't been flawless, with occasional missed pickups, Haulla has been responsive in compensating for these lapses. Compared to my previous waste service provider, they have handled these issues more efficiently. Ultimately, the reduced cost and willingness to address concerns have made it a worthwhile choice for our business.

Date of experience: September 23, 2023
Romania
3 reviews
3 helpful votes
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Haulla is a fantastic waste collection company! Their service is reliable and efficient, and they always pick up on time. Plus, they're very eco-conscious, which is important to me.

Date of experience: May 13, 2024
Texas
1 review
6 helpful votes
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I was phone solicited, promised, same size dumpster, same pick up time per month. So far missed two weeks pick up in December 2022 was overcharged for service. I did not receive. They have the worst customer service I have ever dealt with. I advise anyone needing trash service to stay away from Haulla

Date of experience: January 1, 2023
Operation H. Haulla Rep
over a year old

Dear John,

We deeply apologize for the inconvenience, and while we'll do everything to fix the issue,
I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.

Haulla Operation Management Team

Argentina
2 reviews
1 helpful vote
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I have two locations and have been using Haulla for about 2 months now. I was a little worried about missed pickups because of the reviews but they have been less frequent compared to my previous service, which is a relief. There was only one missed pickup until now. I'm pleased with their prompt customer service and the credit they provided when the pickup was missed. The best part is that I received a 20% discount compared to my previous service, which has saved me a significant amount of money.

Date of experience: September 22, 2023
Bangladesh
1 review
4 helpful votes
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The best thing about Haulla is the consistency of their service and billing. From my initial consultation with their team, to the pick-up of my waste, I was impressed by the level of professionalism and attention to detail displayed by the Haulla team. They were always on time, and consistently provided the same level of exceptional service every time they visited my location. What really sets Haulla apart from other waste management companies is their transparent billing system. They provide detailed invoices that clearly outline the services provided and the costs associated with each service. I have never had to worry about hidden fees or unexpected charges with Haulla, which is a huge relief. Overall, I highly recommend Haulla for anyone in need of waste management services. Their consistency, attention to detail, and transparent billing system make them stand out from the competition.

Date of experience: August 28, 2023
Texas
1 review
2 helpful votes
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I was phone solicited, promised, sales person annoyingly and persistently called for months! Finally we gave in and decided to give them a try because of all of their promises and they will cover our break contract fees. However, after completing the sign up process and providing all of our information, including our EIN number and etc, after weeks of waiting, we get a phone call and said they couldn't allocate us a dumpster! I advise anyone needing trash service to stay away from Haulla! Now I have to get register again with my original company with god knows how much more we are needing to pay!

Date of experience: March 31, 2023
Operation H. Haulla Rep
over a year old

Dear Maya,

We deeply apologize for the inconvenience and the trouble you had to deal with late dumpster delivery. There has been communication issue with our dumpster provider and can assure you that such problem will never arise.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.

Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Again, we wholeheartedly regret having our customer experience such service, and will do our best to make-up for our abortive efforts.

Haulla Operation Management Team

Philippines
1 review
11 helpful votes
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Impressive!
March 15, 2023

Haulla did a great job on making me realize how I was being fooled by my previous waste provider. Price are really fixed every month cause I am now monitoring it from time to time. They are doing a great job!

Date of experience: March 14, 2023
Croatia
1 review
2 helpful votes
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Good team
September 13, 2023

Haulla offers competitive pricing, but their hauling service is fairly standard. I did encounter some instances of missed pick-ups but I found their customer service to be responsive in issuing credits when I reported the issues, which helped alleviate the inconvenience.

Date of experience: September 13, 2023
Texas
1 review
8 helpful votes
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I don't recommend, having issues from the beginning. I pay for trash pick up service but I can not get it. Costumer service is unreachable, I am trying to CANCEL my service agreement with them for 10 days but no response. I started to think about if they're scam, cause the costumer service phone number are not reachable! You can see what you get when you work with Haulla trash company at the photo!

Date of experience: December 16, 2022
Operation H. Haulla Rep
over a year old

Dear Hale,

We deeply apologize for the inconvenience, and while we'll do everything to fix the issue,
I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.

Haulla Operation Management Team

Texas
1 review
2 helpful votes
Follow Nwabueze N.
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Worst company ever
March 8, 2023

I have only been with the company a few months and they are awful. They have missed picking up my trash for over 2 weeks and the city is threatening to fine me. Their chat feature is automated and doesn't allow you to chat with preprogrammed responses that offer no assistance. The agent that signed me up is no longer available he will not answer phone calls or emails. Inorder to speak with someone from the company you have to call the sales line and they only have one representative named Clarissa who seems to be helpful but never a resolution. She who works for the company can never find a supervisor or anyone to assist. Please rethink your options for other companies. I honestly don't think the company is real, but they charge my account every month. DO NOT CHOOSE THIS COMPANY BEWARE.

Date of experience: March 8, 2023
Operation H. Haulla Rep
over a year old

Dear Nwabueze,

We deeply apologize for the inconvenience, and the trouble you had to deal with multiple missed pick-ups. We are providing every credit if you have experienced missed pick-ups.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.

Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.

Haulla Operation Management Team

Philippines
1 review
11 helpful votes
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Great Company
November 20, 2022

Hey guys if your tired of WM about there missed pick ups and hidden charges. Go to us feel free to contact me. We make sure we don't have any missed pick ups, no hidden charges and you'll be paying a much cheaper price for same exact service your getting to from WM right now! Email me at *******@yahoo.com were are a LEGIT COMPANY pls check our website www.haulla.com

Date of experience: November 18, 2022
Virginia
1 review
1 helpful vote
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The standout feature of Haulla is their unwavering service quality and transparent billing. From my first consultation to waste pick-up, their professionalism and attention to detail were exceptional. They were always punctual, maintaining a consistently high level of service. Haulla's transparent billing, with detailed invoices, sets them apart from others. No hidden fees or surprises; I highly recommend Haulla for their reliability and clarity in waste management services.

Date of experience: September 4, 2023
Philippines
1 review
8 helpful votes
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At first, I thought that it was too good to be true, but Haulla really helped me to save up money and gave me a great offer. They never fail to pick up my trash and have given me great service. I am very happy and satisfied with them.

Date of experience: March 10, 2023
Texas
1 review
5 helpful votes
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No way to directly call
February 21, 2023

They're never on time wirh their pick ups and even had my neighbor watch them drive by instead of picking up haul my neighbor tenants or complaining because my trash has been out there for over a week and noone is picking up just like their truck they don't pick up calls or emails neither very very suspicious company horrible do not get them there is a reason. They are cheap very unprofessional and unreliable sent an email and over 24hours still no response

Date of experience: February 21, 2023
Operation H. Haulla Rep
over a year old

Dear Jay,

We deeply apologize for the inconvenience, and the trouble you had to deal with using Haulla service.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.

Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.

Haulla Operation Management Team

Texas
1 review
8 helpful votes
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Worst service ever
February 5, 2023

Don't hire Haulla... I ask for them twice a week service but they never came twice a week and charge me for twice week
They said everything to make you sign up be careful before you hired them they don't have phone numbers to contact and never respond to email
Thank you

Date of experience: February 5, 2023
Operation H. Haulla Rep
over a year old

Dear Ali,

We deeply apologize for the inconvenience, and the confusion on pick-up frequency that you had to deal with.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.

Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.

Haulla Operation Management Team

Philippines
1 review
14 helpful votes
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Great savings for my business
July 6, 2023
Updated review

I am happy that I switched over to Haulla. I should have not wasted so much money in paying my previous provider with all different fees like: fuel, overage, environment, franchise fees and all other fees. Why would you waste money it is only a TRASH! Now I am paying a reasonable amount every month for good trash pick up service. All the best Haulla!

Date of experience: July 6, 2023

Great savings for my business
March 2, 2023
Previous review

I am happy that I switched over to Haulla. I should have not wasted so much money in paying my previous provider with all different fees like: fuel, overage, environment, franchise fees and all other fees. Why would you waste money it is only a TRASH! Now I am paying a reasonable amount every month for good trash pick up service. All the best Haulla!

Date of experience: March 2, 2023
Austria
1 review
8 helpful votes
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Good management services
September 13, 2023

Haulla truly stands out due to their unwavering commitment to professional service and transparent billing. Throughout my experience with them, their team demonstrated punctuality and meticulous attention to detail. Their transparent billing system, complete with clear and honest invoices, sets them apart from the competition. I wholeheartedly recommend Haulla for their dependable waste management services.

Date of experience: September 13, 2023
Austria
1 review
0 helpful votes
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I have been a Haulla waste management customer for six months, and I am highly content with their service. Despite occasional missed pickups, their team's quick and polite response has built trust in their dedication to resolving problems. Haulla has exceeded my expectations and consistently delivered a superior service compared to my previous waste management provider.

Date of experience: September 17, 2023
Philippines
1 review
7 helpful votes
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No Problem So Far
February 21, 2023

Someone called me and offered to lower down the monthly bill for the dumpster and I signed. I never regret my decision in choosing Haulla. No problems so far and I am paying way less compared to before.

Date of experience: February 21, 2023

Overview

Haulla has a rating of 2.7 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Haulla ranks 2nd among Waste Disposal sites.

service
41
value
39
shipping
30
returns
28
quality
35
This company does not typically respond to reviews
+7