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Hardware World

Overview

Hardware World has a rating of 4.9 stars from 8,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware World most frequently mention and fast delivery. Hardware World ranks 2nd among Hardware Store sites.

service
8
value
8
shipping
8
quality
8

Instant Feedback

54,976 reviews
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Happy w.
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We have used the "tite chair glue" for quite some time and we use to purchase it at a local antique store. The price has gotten so high from the antique store, I decided to do some research online and see if I could find it cheaper. I believe this is about the fourth time I have reordered the glue and the price is at least 50% less--don't raise your price! Thanks Hardware World for this product.

Date of experience: July 13, 2015
Melissa M.
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I was very satisfied with my order and the service I received. The item could not be sent to a po box and the customer service rep emailed me promptly to fix the issue. They also waived the extra fee to change the address with UPS. I love how this company is determined to please their customers. They are very kind and professional.

Date of experience: January 9, 2016
Bruce A.
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Your prices was the lowest that I found, and I did a lot of price comparing. But how good is the grate frame? I will have to wait until the heating season slows down, so I can install it. I did look the new shaker frame grate over, and it looks like top notch quality. I sure it will work great. If I need more parts for my wood burning stove, you will be the first place I look for.
Thanks for a great product.
Bruce A. Shartzer

Date of experience: January 27, 2017
Margaret F.
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Thanks for the variety
March 22, 2013

Thanks for the variety. Looking forward to future projects using your site. Got it installed, but couldn't use the drain trap as my sink doesn't have an overflow and the sink was too thin to accept the length of the drain cap. Had to keep the old one until I can figure out what to do.

Date of experience: March 22, 2013
Margarita O.
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Website was fine, they only thing I would suggest is recommendations listed for products associated with the product purchase. For example I ordered a paint pad, so there should have been a recommendation for the refill pads listed. Other than that, the transaction was easy and I received the products without delay.

Date of experience: September 29, 2019
Satisfied C.
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I ordered supplies a few times from here because their prices were good. They delivered what I ordered on time so service has been excellent. As long as their prices remain good I will continue to use this site. If they raise the prices I'll look elsewhere.

Date of experience: March 15, 2020
Don S.
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Found you guys online, the tool price was great, I manufacture safety announcement systems for theme parks & go-kart tracks, I include this tool in all my systems, i will be buying more from you...

Date of experience: December 6, 2014
H A.
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I ordered Goldblatt concrete knee boards and Marshalltown were sent instead. Your staff found out that Goldblatt had changed their style to the same as Marshalltown. They made an adjustment on price and I was pleased with the whole deal. I guess that your site should be updated to remove product that is not as advertised anymore.
Response and fix on order was good. Thanks, Bud

Date of experience: September 3, 2014
Mindy O.
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It was a flawless experience, the product received was exactly what was expected based on the website description. The magnet letters are actually for the local Head Start program, so I hope they like them!.

Date of experience: July 22, 2014
therese m.
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I was surprised when i was having as issue trying to place my order. Thanks for letting me know it was not the fault of your site but of PayPal site. SORRY
I have always had an easy time with my orders but just because i was pressed for time this go round there ended up being an issue grrrr lol. Problem all solved though. ;)

Date of experience: April 3, 2017
Wendy H.
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First time ordering from here, ordering was easy and the products were shipped quickly. I love the fact that the quantities in stock are listed online rather than wasting time ordering something that's not available.

Date of experience: July 19, 2020
aldo m.
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Wanted 4 quarts, but only 3 available, uncertain when 4th would be available and couldn't find the info, so only purchased 3, originally the reason why one star was knocked off (would have knocked off only 1/2 star if possible). Perhaps they didn't know when the product would be available again, but could just indicate that and there original rating would have been 5 star. Paint can lids were very well secured with extra tabs for shipping. Gave multiple options for shipping carrier, and utilized carriers with tracking. Product arrived one day earlier than originally projected, so boosted the rating to 5 star.

Date of experience: October 6, 2018
Rhonda S.
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I found a lot of what I couldn't find elsewhere
December 28, 2017

I found a lot of what I couldn't find elsewhere.
The products arrived earlier than anticipated. They arrived in perfect condition and now will have to finish the cabinets so we can add on the runners and the sliding doors.
Again, thank you.

Date of experience: December 28, 2017
Ms T.
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I received a beautiful mailbox just like the one that was here when I purchased the house. My old one served me all those years but was dull looking. There are not many mailboxes for sale out there that are heavy duty plastic and attractive like this one. I love that it says MAIL on it in white! The textured finish is gorgeous and it even has a sheen to it. I certainly did not want a metal mailbox that would make a loud clanking noise every time the mailman came. This mailbox looks like my old one but measured longer, however the holes matched so that I could use the same holes in my siding. Thank you very much. You certainly are a quality company offering quality products!

Date of experience: August 4, 2020
Massachusetts
1 review
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Wood stove
March 23, 2023

It was so easy to place my order, and the cost was even cheaper than all the others I've tried. Very happy!

Date of experience: March 23, 2023
Gary Y.
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More shipping options please
January 30, 2013

More shipping options please. I believe USPS offers Priority Mail Flat Rate Boxes for shipping with prices less than the $**.** I paid.\nDeliver the product described and I will be satisfied. No follow up necessary.

Date of experience: January 30, 2013
Don S.
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Order 3 items and one was damaged right out of the box. I contacted customer service, they requested a couple pics and shipping receipt. I forwarded those via email to them and by the following day they notified me that they had shipped a replacement. This is what customer service should be modeled after! Hats off to them.

Date of experience: November 9, 2016
Oliver E.
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Easy site to use and you always have in stock what I order. This time the items were not made 100% to specs and were defective. The service that I am getting from the company about my order is very good. They are handling it very quickly and so far to my liking. I am pleased.

Date of experience: July 14, 2016
Suzanne H.
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Hardware World had exactly the float we were looking for with photos and description. Buying was easy, and the float arrived quickly. We have not yet installed it but assume it will work as well as its predecessor.

Date of experience: December 23, 2013
Jenny T.
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It was very easy to find what I was looking for and the prices was above 50% cheaper than other stores that carry the same product. I am extremely satisfied with my purchase and it arrived when stated.

Date of experience: November 28, 2017