Happie Family Store

When I didn't receive my order the first time, they said it got tied up in customs and resent it for no additional cost to me! It did take more than 2 months to receive my order, but I did eventually receive it.

Change names frequently so they can pack up and get out of town, all while staying in one place... Change web sites and bam, back in business. Not Canadian although they try to lead you to believe they are based in Canada.

Placed an order, never arrived. Contacted customer support and received a quick response. They stated what they would do to correct the problem (a problem they did NOT cause), stayed in contact with me during the process and did what they stated they would do. This is huge to me as so many businesses fail to follow through. Not asking for anything extra, just do what you say!

Thank you! 5 star service! I'll be back...

I ordered the compass for Father's Day for my husband. Two months later, the item was never delivered so I tried contacting Happie Family, and got no response from them. I opened a claim through PayPal, but they were useless, since Happie Family replied to them saying it WAS delivered and provided some phony tracking number. PayPal closed my claim and told me to deal with Happie Family directly. It's been over five months now and still no refund or compass! What a scam! These people took me for $65!

I was dubious to begin with when I placed the order as this is the first time I have used this type of service; but everything went very smoothly. I received an email acceptance of my order & then an update when the order was processed & out for delivery. The contact from HFS was very efficient & prompt with specific details. I also received a tracking number for the order so I was able to see how & where the order was at each stage. I received the order in the UK after 7 days which I felt was excellent service! Overall I would use this store again as I had not issues or complaints from start to finish- hence why I am very impressed!

There was some discrepancy when I paid for my order and the order never arrived. When I contacted customer support they investigated what happened and then happily resent my order. In addition to their great customer service, the quality of their products is always top notch.

I've ordered twice before and now onto my 3rd order, I have never had an issue and the product is great. Will continue to use the Happy Family Store, Thank you.

I had many questions along the way with two of my orders. Every time I asked them, I had an answer within the same day or sometimes within the last hour! And they were always able to answer!
I would be glad to refer them to anyone because of their excellent service and also kindness.

I had an issue with delivery of product, wrote to the support folks, and they were able to resolve by re-shipping the product. It then arrived quite quickly and the product is great! Will be doing more purchases with them.

This is my third time purchasing through hfs and I just love their products. I've tried both viagra and cialis and they are very effective. I recommend highly, you won't be disappointed.

Plus their customer service is outstanding, a package was taking a little too long to arrive so I called them and they sent a new one free of charge (make sure to choose the 9$ insurance when checking out, it's really worth It when purchasing for several hundreds of dollars worth of tablets).

Thank you hfs for giving a safe and reliable alternative to regular, expensive pharmacies.

Small note: in these COVID times expect a delay of 3-4 weeks to receive your parcel. Not their fault tho, the package was sent out with a tracking number within just a couple of days.

Completed two separate orders from this company and while the second one had some issues in transit - had gotten stuck in the postal systems nightmare - they were kind enough to send out a new/replacement order ASAP, which arrived just fine.
Then again this was during the late summer of 2021, so between global shipping issues, lockdowns and a tight US worker climate, I can fully understand.

Does it take time? Yes...then again nothing was shipping quickly at that time.
Are they good? Yes...If they weren't then I would not have bought the second time, let alone start a third one.
Would I do business again? Yes. They reward their return customers with good discounts and I have not been disappointed yet.

BUYER BEWARE: They are happy, because they take your payment, without shipping you the product. My internet order from Happiefamily.com via their HappyandCozy site has not been delivered to me 45 days later. Nor have they responded to my requests for information/refund, etc.via their *******@happiefamily site (06/22/2020). I am sorry that I was unable to give them no stars with this rating system. One star is the lowest rating available.

Everything worked out. Allow extra time for processing as they didn't get around to charging and completing the order for about a few days. The actual package shipped. Anyway, After my horrible experience with a lot of websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.