Placing my first order was a breeze with support and help from HFS. Their site was very informative and the support reps were quick to answer questions. The part I like the most was the online order tracking system.
This takes so much worry out of ordering.
Well after I saw people whining on here I was frightened. I ordered my sons Doxepin from them and it worked out great. Received the product in 15 days. Will order from them again, and probably other meds too now.
Sick and tired of having to pay a Doc visit 120$ a pop, to get a script for my son for drugs he needs, his illness will not just disappear. I ordered from here, assuming this is the same co for review... https://happyfamilymedstore.com/
After I placed the order and paid extra for delivery within 9 days I was told it will take a minimum of 3 weeks " due to covid". The reviews here are also no encouraging so I've requested a refund. It's a 1 start for now but happy to change if the refund actually happens.
Ordered product on the 15. 5. 2019. Still has not arrived. Finally got a response to one of my emails (the latest one) but appears to be a generic computer generated email. Escalating dispute via PayPal for full refund. If no success there I will follow with my bank to lodge a dispute. Very disappointint that PayPal are aware of this company and still associate with them.
I made my purchase and 90 days later still have not received my order. They provided a tracking a number that showed it was still in India. I asked for a refund and they said it would take 30-45 days. I asked why does everything take so long with them. He said "because that is how they work". Never again. I urge nobody else to buy from them.
I titled this review canada customs because of problems at entry into canada. First order was in july 2020. Shipment did not clear customs ( or got lost) to which i do not know. Got hold of happie family store and they reordered for me at no charge. Second shipment did arrive at the end of nov. 2020. So very happy with the way you took care of the order. I did try to find out if you have had problems getting through canada customs but did not get any answer to this. Overall i am happy with your service. Thanks ken.
Fast delivery, great products, most important is customer services - friendly and professional. After submitted order online Rep called me confirmed order, and explain ETA of products. Rep very knowledgeable on the products
I recently ordered Lexapro from HFS, and had a great experience. At larger order quantities, the price per pill is very cheap, and they even offer free tracked shipping and bonus pills depending on the size or the purchase. 48 hours after payment was approved, I received an email that my order had shipped and was provided the tracking number. For any questions I had about my order, I would receive a response from their support team withing 24 hours.
Would Recommend
I have been in this business over 20 years. I have never worked with any company that try so hard to keep me happy. I discovered them by accident and could not be happier with their products and service. I have used their service 3 times in the last 3 months. The first 2 arrived in 14 days. They had to do a reshipment on the 3rd package and it made it here no problem. Of course it took a little longer but in this business, and at these prices you MUST be patient. They were already processing a 3rd reshipment when my package arrived. WOW! I had to email them and tell them not to reship because I got the package. Your package will arrive. Be patient. They were always kind and resourceful when we spoke or emailed. Take it from a man with experience. You will not find a better company at these prices anywhere. As long as their in business they will have my business. Stop looking, you have found what you are searching for:)
Sincerely,
Mike
I have now been a customer for a while now, this seller is honest, reliable and absolute highest quality product, Delivery to Australia is usually 10 days, please don`t hesitate purchasing off this seller. Highly recommended... Thomas from NSW Australia
Same complaint as everyone else. Ordered a compass, still haven't received it. Told them to cancel my order & refund my money & they refuse. Pass this on to everyone in your social media & anywhere else - these jerks need to be stopped!
This was my first order, just 30 pills to try the service. After placing the order I sent a couple of emails with questions, and they were answered promptly and quickly. The pills arrived in about 2 weeks in a small discreet package. I've started taking the pills, and I'm very satisfied with them. I will now place a full order. I recommend this company.
At first I was skeptical since the reviews here are quite bad, but the meds I wanted were only available there so I have it a try.
Unfortunately, my order was seized by customs... I contacted HFS (contact them by phone!) and they did a reshipment immediately. The second time around, I got it without any problem!
The meds are real (lab test from customs for the first shipment, thank you lol) and are working as expected. Will definitely order ahain
I suffer from pulmonary hypertension, it is a great help to pay for the medications without leaving your salary.
It took a month for the package to arrive and I was finally able to continue with the treatment.
I will buy again
I've used these services over the years and always got my order.
In the early pandemic the package went missing but it was reshipped without question and arrive safely.
Previosly, I've tried other suppliers with poor results but these people have come through every time.
Reliability when buying something online, especially from another country is something you're mostly concerned about. The problem with the Customs is not the seller's fault. In my case, their Customer Service is excellent with prompt response and updates accordingly. The products I ordered are good quality. I trust Happie Family and gave their Customers Services 5 stars!
CV
I received my order. It was in good conditions, everything just as it was supposed to be. I do not have anything to complaint. I understand the fact that due to corona-virus might take a little bit longer than usual. I would say to buy the next loot that you need as soon as you get the one that you just bought to make sure that during that time frame you have enough supply.
I was charged exactly what I was told.
I notice a name change from Happy to Happie. I selected whichever it is as there were reviews unlike most of the online pharmacies. Almost all of them have Scam alerts as there are no reviews. The reviews that I read were positive and mostly from folks living in the USA. Finding a doctor as well as a pharmacy that prescribes and fills scripts for Ivermectin is challenging. The follow up e-mails from order to delivery are excellent. The time frame of 3-4 weeks was correct. My script came from France.
Bought the compass on May 15,2019 via PayPal. Company sent email confirming purchase, but then crickets for a month. Emailed company requesting status of order and was sent an automatic reply that they are sorry to inconvenience me and that they may run late from time to time with orders. Again weeks went buy and no word on the status. It is now August 8,2019 and no response to emails checking in on status, no response to asking for refund. PayPal has done nothing to help other than telling me to contact company. I'm very upset that I am out of $60, and I feel there is no action I can do now to make the company make this right. I want everyone to know, so that others do not make the same mistake of trusting this company as I did.
The order/delivery process was flawless, from the website application thru the followup by your courteous and detail-oriented rep (whose English was perfect) through payment and all the way through delivery of my package in Nevada. I would add a photo about this experience as well as a photo of the package from Mumbai, but I have a new phone which uses some features unknown to me at this time. Your firm is at the top of my "go to" prescription businesses. Many many thanks! Referrals to follow.
Overview
Happie Family Store has a rating of 2.8 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Happie Family Store most frequently mention tracking number, credit card and full refund. Happie Family Store ranks 681st among Gifts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members