Happie Family Store

I ordered the husband wife Compass 5/22/2019. Got a confirmation of order and that I would get a tracking order as soon as it was shipped.
I have sent several requests for an update. Only received one response and they told me the tracking number had expired and I would receive a new one as soon as they found where the order was.
I requested another update and have heard nothing. I have now requested my money back immediately. I do not trust that this will happen after reading all of the other reviews. I paid a total of $64.90 which included shipping. I did not go through PayPal. I am going to contact my bank and see what can be done. I have never been scammed by an online company before.

I waited for my order the first time 2 months and the second time 2 months. So nothing came and they deliberately send the parcel with the wrong address and return it back to them. And they steal money from the card. Those are constantly ignored by support. They say they will send again. Be extremely careful with this store! These are the real scammers.

I tried to place an order twice. Evidently one must place it, enter a payment method, await a call from? (Once the order is approved)…. Then by some magic evidently an order could be filled. And maybe they will email you to tell you they won't fill it. But maybe not.

It's a scam. Do not order from this site.

I give this company NO stars. Ordered a husband/wife compass in April 2019, for my husbands birthday. The ad said 4-6 weeks as they make them by hand. I waited. And waited. Emailed them beginning if May. They answered 2 weeks later stating how sorry they were and how "in demand" my item was and they are back logged and... since they are hand made, it will take longer. The email said they would email me when my item shipped. So I waited longer. At the end of September I emailed them again, threatening to report them. I received no response. I reported them to the Better Business Bureau and lo and behold, I received my item 5 days later. It is definately NOT hand made, looks NOTHING like the photo, and is worth $10 at most. Not $60, which is what I paid. The needle continuously moves when I'm standing perfectly still so it doesn't even work. Dont order anything from Happie Family. It's a scam!

Back in September I posted a review stating that I had no problems so far. At the time I was placing my second order and noted quite a few negative reviews. I ordered anyway, and said in my last review that I'd be back with a followup. I forgot about that completely until I just got email about my previous review being helpful. So, I'm back to say that my second order arrived (long ago now) and everything was fine. I don't think there is any problem at all with this company. I'm not sure why some others don't agree, but I've had no problems at all. I highly recommend them.
-gt-

Customer service is top notch, after several issues with available payment methods i could finally place an order with their assistance. I received my order after about 6 weeks (Belgium) which was 2 weeks longer then anticipated but this was due to Belgian customs NOT Happie family Store.

My order was complete and undamaged and the medication functions as advertised. No fake pills here!

~a satisfied customer

I have used HFS to purchase modafinil and most recently tamoxifen and not had any issues. The tablets are generics made in India, which is where most are made in the world, and come in local company branded blister packs. In India the same medication costs about 20x less (yes!) than they sell it for so there is really no point in HFS providing either poor customer service or poor products as repeat business is SO profitable for them. In terms of communication I had replies to all my emails and received a shipment to the UK in 9 days. My only gripe is that the tracking code took about a week to come through but other than that its a great service. I can and do highly recommend HFS - this company actually provides affordable medication where it is otherwise not available. What's not to like?

I placed an order for two items. One item was received with a missing part and not functioning properly. The second item never arrived. I emailed support several time with no response. Finally contacted PayPal. In order to get my full refund I had to ship what I received back. The address given was Vietnam. The cost to ship with tracking was more than the item. So in the end I accepted PayPal's offer to refund the item that was not received and am eating the cost of the item that is of no use. Will never buy from this company again. My first negative experience. It's too bad.

I ordered 5-15-19 and it is 8-23-19. I have contacted customer support several times and still no delivery and no response after the first one. There was no special inscription. I ordered it for my anniversary and looks like I'll be looking for something else. They had no problem depositing my money and I will bet there will be no refund, despite my request. Stay away from this vendor! I have reported them to the Better Business Bureau.