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Happie Family Store
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Happie Family StoreReviews 313

2.8
happiefamily.com

Happie Family Store Reviews Summary

The company presents a mixed reputation, with some customers praising its prompt shipping, product quality, and responsive customer service. Positive experiences often highlight effective communication and quick resolutions to issues like lost orders. However, numerous complaints indicate significant concerns regarding order fulfillment, including unreceived products, fraudulent billing practices, and inadequate customer support. Many customers express skepticism about the authenticity and safety of the products, suggesting a lack of quality control. Overall, while there are commendable aspects of service, persistent issues with reliability and customer dissatisfaction create a troubling pattern that potential customers should consider.

This summary is generated by AI, based on text from customer reviews

service
113
value
111
shipping
111
returns
56
quality
102
Georgia
1 review
1 helpful vote
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GOOD!
September 13, 2020

I've ordered from Happier Family several times and always got wonderful service. They do have discounts that work.

Date of experience: September 12, 2020
Virginia
1 review
2 helpful votes
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Received
September 13, 2020

Received what i ordered. Reasonable prices okay delivery. Ordered on line using a discount offer. They worked fine.

Date of experience: September 11, 2020
Colorado
1 review
1 helpful vote
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The best of the best
September 13, 2020

Always satisfied with my order. I always get my order on time and the support from HFS is amazing. I highly recommend!

Date of experience: September 11, 2020
California
2 reviews
2 helpful votes
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I'm extremely impressed with my overall experience with HFS. My order was trackable, delivered in just under four weeks and accurately filled. Their customer support is also courteous, professional and most importantly always available to take your call and assist if needed. I'll definitely be ordering again. David S. Palm Springs, CA, USA

Date of experience: September 11, 2020
Texas
1 review
1 helpful vote
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Great Customer Service
September 11, 2020

Placing my first order was a breeze with support and help from HFS. Their site was very informative and the support reps were quick to answer questions. The part I like the most was the online order tracking system.

This takes so much worry out of ordering.

Date of experience: September 10, 2020
District of Columbia
1 review
2 helpful votes
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Boner pills.
September 9, 2020

I purchase this product the first of last month, and it took a month to get it but it was whorth the wait will purchase a gain.

Date of experience: September 8, 2020
California
1 review
1 helpful vote
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Good service and product
September 7, 2020

I buy Cialis at this site often and always receive what I order in a timely manner. This is great because you can trust them to send what you buy. No problem getting these items to you at all. I simply find them in my mailbox in a reasonable amount of time. No trip to the post office.

Date of experience: September 7, 2020
Georgia
1 review
2 helpful votes
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I received my order. It was in good condition, everything just as it was supposed to be. I do not have anything to complain about. I understand the fact that due to China-virus delivery might take a little bit longer than usual.
I was charged exactly what I was told. Order# HFS*******
Davd T.

Date of experience: September 7, 2020
Maryland
1 review
1 helpful vote
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Great Service
September 7, 2020

Great Business!
Always responsive, even during a global Pandemic!
Excellent service and always prompt email replies.
Questions answered remarkably fast and replies always address any concerns with effective remedies.
Highly recommend!

Date of experience: September 7, 2020
Florida
1 review
3 helpful votes
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Provigil 200 mg review
September 7, 2020

I received my order. It was in good conditions, everything just as it was supposed to be. I do not have anything to complaint. I understand the fact that due to corona-virus might take a little bit longer than usual. I would say to buy the next loot that you need as soon as you get the one that you just bought to make sure that during that time frame you have enough supply.
I was charged exactly what I was told.

Date of experience: September 6, 2020
GB
1 review
1 helpful vote
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Tablet review
September 5, 2020

When i order you always are so very helpful to sort it out and give me the best prices and customer service staff are very helpful

Date of experience: September 5, 2020
New York
1 review
1 helpful vote
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Great customer service
September 2, 2020

I will be happy to use this site again. They were prompt, very efficient. I had called also, they couldn't be nicer. Also very friendly. A happy customer here#

Date of experience: September 2, 2020
Pennsylvania
1 review
1 helpful vote
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Great Service
September 1, 2020

Allow for a 45-day delivery process but the wait is worth it because the products perform! Happy FamiyStore is a great resource and recommend them strongly!

Date of experience: September 1, 2020
Canada
1 review
4 helpful votes
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Repeat order was fine
September 1, 2020

Back in September I posted a review stating that I had no problems so far. At the time I was placing my second order and noted quite a few negative reviews. I ordered anyway, and said in my last review that I'd be back with a followup. I forgot about that completely until I just got email about my previous review being helpful. So, I'm back to say that my second order arrived (long ago now) and everything was fine. I don't think there is any problem at all with this company. I'm not sure why some others don't agree, but I've had no problems at all. I highly recommend them.
-gt-

Date of experience: August 31, 2020
Japan
1 review
2 helpful votes
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Happy Family Store
August 31, 2020

The customer care staff were very good about helping me track my order during the COVID pandemic. My order arrived as promptly as could be expected and it was exactly as advertised on their website. I am very satisfied with HFS.

Date of experience: August 31, 2020
California
1 review
2 helpful votes
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Super!
August 31, 2020

Thank you, I ordered a couple of products for men's health, delivery is fast.
The parcel was picked up in 5 days.
I recommend it!

Date of experience: August 30, 2020
Alabama
3 reviews
8 helpful votes
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Very satisfied!
August 27, 2020

I ordered a medication via happy family store for much cheaper than I can get it in the US! Never a problem, called cs a couple times because my parcel was sitting in customs for 18 days and asked if this was unusual. They were always prompt answering, no holding and polite! Start to finish around 4 weeks. Will order with them again. And no I don't work for them, just a grateful customer in Florida!

Date of experience: August 26, 2020
Lithuania
1 review
2 helpful votes
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Hapy famiely store
August 19, 2020

Tablets not come.no any replies from family store about refund money. Write mesege about tablets not come not received.and nothing

Date of experience: August 19, 2020
Oklahoma
1 review
9 helpful votes
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LIARS
August 10, 2020

Ordered 2 months ago and when I called they said bank declined payment. I used a credit card. They didn't bother to contact me so now I"m out of my meds. Horrible customer service. Stay away.

Date of experience: August 10, 2020
Florida
1 review
10 helpful votes
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Ripoff
August 2, 2020

This is a scam business, never got my product or money back. Need i say more. Avoid avoid avoid avoid scm scam scam scam scam

Date of experience: August 2, 2020

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