Handy

Jonathan confirmed our appointment a couple of days prior which I really appreciated. He showed up on time and completed the project beautifully.
I will definitely hire him again.

Shaun was timely, followed safety precautions, went straight to work installing new Garbage Disposal. Communicated as needed. Awesome experience! I would definitely request Shaun again.

Today was my third bad experience with Handy. House cleaner didn't vacuum or dust and skipped an entire room. She was late and left early. Another $100.00 down the drain. Don't use this service.

Handy has been an awesome company whenever you're have a problem they resolve it right away they're big on 100% customer satisfaction I love the pros that they sent out

We had Scottie H help us in Colorado Springs and he did great work! Professional, neat, friendly and knew what needed to be done and knocked it out efficiently. Very happy with our service.

We've used Handy a few times to assemble different pieces of furniture and every time they were friendly, professional, quick and did an awesome job! I highly recommend them.

Wayfair delivered the item on time to be used for our scheduled event. Handy rescheduled assembly twice so that it was unusable. We're returning the item and will find a different supplier.

Rodolfo showed up on time, was kind, courteous, and professional. He completed the job in a timely fashion and maintained a clean work area. I would definitely hire again.

Joe J

Unfortunately I didn't see all the negative reviews on this pathetic company called Handy. I ordered a new garage door opener through Lowes and I went ahead and ordered the install through them as well thinking it would just be easier doing things that way. So Lowes apparently deals with Handy.com for installations. I was initially booked for Monday Feb 6 but the night before I received a text saying they apologize but they need to reschedule due to a last minute call out from a tech. I was rescheduled for Wednesday Feb 8 then same thing happened again and they tried to reschedule me again. I said the hell with that cancel my installation lose my number and give me my full refund. This pissed me off so much.
I've been looking forward to getting my garage door back working and these people were wasting my damn time. Oh yeah, they actually have the audacity to send text messages saying "Get excited, your scheduled installation is only a day away" Yeah a day away from being rescheduled again. Handy.com is some straight garbage and i'm disappointed Lowes deals with these aholes. Says a lot about Lowes who i'm not too fond of either. They suck.

Tyrie assembled my metal storage cabinet expertly. All the parts are aligned perfectly. He was on time and got right to work with all the necessary tools. Would definitely use again..

I booked an appointment with handy pro for a plumbing issue that was in dire need. I put every in the notes to let them know it required immediate service. We woke up the next morning to an email from someone named Jess saying they had to reschedule due to a last minute pro call off. Noted my Handy account would be refunded for our next appointment. Now im stuck trying to find another plumber last minute and have to wait the 3-5 days to be refunded. TOTALLY NOT ACCEPTABLE ESPECIALLY SINCE THEY REQUIRED PAYMENT PRIOR TO EVEN FIXING MY SITUATION. WIll never use nor refer to anyone AGAIN.

Wish there was a way to give zero stars. Booked and paid up front for drywall repair. Handy's terms of service say that if *we* cancel the booking within 48 hours, then *they* get to keep all the money. However, Handy.com rescheduled us THREE TIMES over two weeks within TWO HOURS of our booking. We kept taking off work in order to be there when the handyman arrived, and then the morning of, within 1-2 hours of our booking start time, we would just get an automated text telling us "the professional scheduled to assist you today had to cancel last minute and we have rescheduled you". We have to give them 48 hours notice, and they get to give us NO notice? Where's OUR cancellation fee? The third time, they just flat-out cancelled the booking entirely and texted "your Handy booking has been cancelled due to an emergency with your professional, we're refunding your card, you should see the money arrive back within 5 days". Never saw a single handyman, never got a phone call apologizing or explaining, nothing. Just held our money for weeks, lied, made it impossible for us to hire a legitimate repairman in the meantime, and communicated solely via texts. If you actually do need someone reliable who will complete the work in a timely manner and not screw you over, don't go with Handy.com. Completely untrustworthy.

Like many reviewers, I got scammed by this "company" of middlemen by purchasing the installation for the toilet I bought at Lowe's. As far as I can tell, Handy actually EMPLOYS zero people; all they do is schedule you for a time (when you might or might NOT be home), THEN they try to find someone in your "area" who can do the job. When they inevitably can't, you either get NOTHING - simply a no-show - or a mystery email reading "Sorry, we had to reschedule!" Don't do it. Just…don't. And, if you're dealing with a big-boxer like Lowe's…let THEM know.

I have used handy for years. Works really well for our household. Very reliable in ensuring our house is cleaned at a certain time every one or two weeks.

The first home cleaner they sent was a no call no show. Then they sent two cleaners over who were TERRIBLE, they ignored my request to clean what they missed and left a two big mystery stains on my comforter. I've now had to spend even more time than this neglectful incident cost me to begin with trying to get it properly resolved.

-I was credited a fixed amount; every time I try to schedule the correctional cleaning visit the price is more than what I was credited for. It should be really simple, I schedule the correctional appointment and it's covered by Handy, plus an additional $10 credit for having my comforter cleaned.

-The correspondence I received is single topic focused when I bring up more than one issue. I had to ask three times about my comforter and was ignored until I finally called extra attention to it.

-The correspondence is obviously copy-pasted as much as possible and is grotesquely absent of sincerity.

-I'm left feeling like correcting the fact that they sent to people to clean my apartment who had no interest in actually cleaning it—and directly ignored my request to clean places they missed before leaving—is of very little concern of the people I've been corresponding with.

Handy obviously isn't a good company, there's very little regard for UX and the company culture is ethically hollow.