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Handy

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Texas
1 review
0 helpful votes
Follow Susan O.
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Handy was excellent from the get-go. They immediately responded to my request. They kept me updated regarding finding someone to do the job for me, they sent a very skilled person to complete the work I needed. I am happy to give them an excellent rating and would highly recommend them for any of your work needs

Date of experience: November 1, 2022
Arizona
1 review
0 helpful votes
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Keith did a great job assembling the counter stools we had ordered online. Even though the instructions and materials included with the package did not appear to be complete, he was able to figure it out and get it done. Keith was friendly, capable and efficient. We are very pleased!

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Madalena was a wonderful cleaner. She was communicative, kind (and kind to my cat), thorough and did a great job. She asked for any feedback as she went along but everything she did was great so I had no notes. Would recommend her to anyone.

Date of experience: August 24, 2022
Maryland
1 review
0 helpful votes
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Hanging heavy mirror above fireplace
March 27, 2022

Mushfiq was very professional, had a great attitude and came in with all his tools and other items which he didn't even know would be needed. He was very nice and efficient and seemed very knowledgeable when I asked about other stuff and materials to use for work I wan to get done in the house in the future.

Date of experience: March 27, 2022
Illinois
1 review
2 helpful votes
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Wow definitely a scam
November 13, 2019

Here we go, I have 2 felonies and 2 dui's, I passed a background check with them and am working on people's houses! Please be careful because if I got in, that means rapist, murderers, robbers, thieves are cleaning your houses and assembling your furniture! Look out!

Date of experience: November 13, 2019
California
1 review
0 helpful votes
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I have used Handy twice now. Once to install my air conditioner and the second to fully assemble my new grill. Issac did the grill assembly quickly and was kind to offer to move the cardboard boxes afterwards. He did an excellent job and the grill works perfectly.

I highly recommend Handy for whatever you need done, done well.

Best,

John

Date of experience: June 13, 2021
New Jersey
1 review
0 helpful votes
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Bought Steel Ladder Bookcase from Wayfair (https://www.wayfair.com/furniture/pdp/wade-logan-mederos-725-h-x-24-w-steel-ladder-bookcase-w*******.html), and booked Handy.com service for Expert Assembly together. Danny is assigned and accomplished the job quickly and neat.

Date of experience: August 9, 2021
Kentucky
1 review
1 helpful vote
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Items stolen
March 1, 2019

We had Handy cleaner to steal jewelry from our home while cleaning. The company only responds thru email and after doing everything they require to have claim, they claim they sent an approval email but I didn't respond in 14 days which is a bunch of BULL. I have all the emails saved and nine of them say claim approval. This company is a SCAM stay clear!

Date of experience: March 1, 2019
Texas
1 review
0 helpful votes
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Scammed
March 5, 2023

I had a handy man name emanuel. Who worked on a couch for me he was very nice and professional. He can at 3:45 instead of 6 he left at 5:49 jr exchanged numbers with me and. Asked if he can do things on The side. He told me I need to message him and approve the 3 hours after I looked on the app he put he came from 6pm to 12am which was false. They tried to charge my card for 3 extra hours I'm happy I have cameras with a time stamp I would never use these app
Again when i contacted customer service they were very rude

Date of experience: March 5, 2023
Nevada
1 review
0 helpful votes
Follow Donnellia T.
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My Handy man Derrick was an wonderful pro. He Was fast, efficient, and he was on time. He greeted my kids, which is always an plus. He brought my version to life. He was very patient with my indecisive self. Thank you so much Derrick.

Date of experience: February 28, 2022
Florida
1 review
1 helpful vote
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Please do not use Handy for cleaning services. They work with independent contractors who are completely unreliable and unprofessional. Additionally until the day of booking you are not sure who will be attending the request and are not given option since there is no time by than. All the experience pro's will not accept your request. I believe those are fake profiles just to show there are lot of people with experience working with Handy but when time comes for your booking you will receive inexperience pro who would not know what they are doing. I did biggest mistake by getting in 6 months term with Handy. And even after all these they ask me to pay $100 bucks to cancel 6month service term which doesn't even fulfill the service which I am paying them for. Do not do same mistake which I did.

Date of experience: January 11, 2020
New York
1 review
1 helpful vote
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I booked a 6 month, monthly service on the last sunday of every month. Received confirmation of this appointment by text and email. The cleaner did NOT show up, I have called her and texted her and left a voicemail, no response. Meaning this appointment was never confirmed with their "professional". Handy doesn't have a phone number to call. I have emailed them through the app about this. The only response I received is we are sorry and here is $10 in credit. I have sent 4 call me requests on email. I have received no response, call or acknowledgement of my request at all. I was depending on this service to clean for a party. Now i am cleaning the house myself and Handy's customer service won't even apologize with a phone call. Just a template email from Christine in their customer service team. This is a horrible experience and they won't even refund my money or apologize? Extremely disappointed and HIGHLY DO NOT RECOMMEND!

Date of experience: July 28, 2019
Delaware
1 review
0 helpful votes
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This is the biggest joke of a company that I have ever dealt with. They send people who know absolutely nothing about what they are doing. Pay them nothing. They send one man out to put up a 10X12 awning which we brought from BJ's. One man could not even lift the material up by themself. When we call and explained this problem they agreed and would send another man to work. He would be there at 10 a.m. on Monday. We waited until after 11 and the first man showed up but only one man to do the job. I wrote them a letter and gave examples of their poor service and We immediately went to the bank and cancelled the $383.00 change on our bank credit card. They sent us a letter stating they were going to take the charge off our credit card like they were doing us a favor. What a poor business run by very uneducated staff. They are educated ok, to get money for nothing out of people.

Date of experience: April 18, 2023
New Jersey
1 review
0 helpful votes
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Our installed, Ruben, arrived on time and did a Great job assembling an etagere in our bathroom.
He was very professional and skilled in his craft.
He cleaned up thoroughly. The entire experience was seamless

Date of experience: December 22, 2021
GB
1 review
0 helpful votes
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The Handyman turned up ahead of time (pre-agreed and it suited my schedule), he was very friendly and did the job efficiently.
Good communication from the company ahead of time.
All in all, very pleased with the service.

Date of experience: January 21, 2022
Michigan
1 review
0 helpful votes
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Excellent job!
July 18, 2022

Amber was very professional & did an excellent job cleaning my apartment. She was very attentive to detail. She did a great job of vacuuming my carpet & upholstery that was covered in cat hair. My home smelled marvelous & just about sparkled by the time she was done. I will use her again!

Date of experience: July 18, 2022
Massachusetts
2 reviews
0 helpful votes
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Fantastic cleaning job by Rebecca B.
December 17, 2022

1st time clean by Rebecca B and she did a very thorough and efficient job. I have a disabled adult daughter and a very nosey cat, Rebecca was very friendly and focused on her tasks. I was very pleased with her attention to detail and she managed to clean every surface. She was able to complete all the tasks, even the extras, in a timely manner. I would love to welcome her back anytime and I highly recommend her to others.

Date of experience: December 15, 2022
Colorado
1 review
0 helpful votes
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New Handyman
May 16, 2022

Kejuan is new to his handyman role after serving 15 in the Army. This was his second job. He arrived after having done advance research on assembling our new natural gas grill. He was very professional and did a thorough, high quality job.

Date of experience: May 16, 2022
Oregon
1 review
0 helpful votes
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1. Booked a handyman to assemble a murphy bed.
2. He showed up 2 hours late.
3. The panels to the bed fell apart after he left.
4. Specifically booked another pro to fix what that handyman failed to do.
5. Waited an hour for the new handyman to show up.
6. They sent the same handyman back.
7. Morning wasted. Need to find a new service. Awful

Date of experience: July 25, 2023
New Jersey
1 review
0 helpful votes
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Sent me a handyman
October 24, 2020

I requested someone to diagnose and repair a TV. They sent a handyman. I told him that I had tried a hard reset of the tv and it didn't work. He then twice tried the hard reset incorrectly with no results. Apologized for not being able to fix it and left in less than 10 minutes.

Date of experience: October 24, 2020

Overview

Handy has a rating of 2.5 stars from 992 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.

service
409
value
383
shipping
84
returns
98
quality
334
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