HalloweenCostumesReviews 352

Their sizes/measurements are completely off, and then you have to pay shipping plus 18% restocking fee to return... (and they won't even let you exchange for a larger size of the same product)... AVOID HalloweenCostumes.com!

I bought a plague doctor costume and measured it for a long time and when it came it was way to small so just orde it a few sizes bigger next time

I ordered a costume that didn't fit right. I requested a return and was given a return label in which I was to pay for shipping. Seemed easy until postal services says it isn't a real address and won't accept. I contact the company and their answer was to tell me a higher up said it was fine. Wow, thanks for the help. Make sure you know what size you are buying or just buy from amazon so you can actually return or exchange.

Size too BIG! I got the one that was 3 inches smaller than my chest and it was very big on me. Plus the zipper would not go up or down. Very disappointed after spending $80.

We bought a costume that ended up being a size too small and after returning it through the mail, we ended up losing money and not having a costume, as they only refund the product and After reaching out they refunded the shipping as well

Ordered from them on Wednesday the seventh, paid a ton of extra shipping literally $40 extra shipping, so it would get there on Friday for my son's birthday. Received no tracking at all, and here we are today on the 11th or 12th, I emailed them yesterday and they are lying to me and saying that oh I'm so sorry, it must've been lost in transit and I will send your order out again right now. How could it be lost in transit if I've never received a tracking number? I spent over $130 with these people and all I'm seeing is bad reviews like this. I will be reporting to the Better Business Bureau or whichever service I am able to report to because they are 100% rip off artists.

I thought 5 weeks was plenty of time to get the item delivered. I would never had purchased it had I known it's not Australian and that the items are sent from OS. I would have gone through Costume Box or Smiffys which is what I usually do. They take 2 weeks max. Unfortunately I was tricked by the '. com.au" on the end of website address. Tracking link provided has never worked. I contacted live chat- it's been in Sydney for a week. They aren't able to track it. Looks like I'll be ducking to the costume shop for my daughters book week costume this year. $70 wasted.

I ordered the ice cream cone toddler costume. My daughter said she wanted that costume as soon as she saw the picture. The fabric feels so soft and nice and the quality is excellent. Got a 2T for a skinny 3-year-old and it fit perfectly. We got some amazing pictures! I am extremely happy with this purchase.

Bought a stitch costume and within 30 mins it had torn under the arms. These costumes are made with cheap material and sold at a higher cost then most stores. Had this costume only for a few days and was told no refunds or exchanges if the costumes has been put on. Don't spend your money here you will regret it.

The hot pink suit was even better than we imagined! Measurements were spot on, crazy quick shipping, comfortable, and very affordable. It was absolutely perfect for what we needed!

That Dorothy dresses I bought for my three granddaughters are gorgeous & authentic along with the red sequin heels, I am sure they will love them!

One of the best costume sites I have ordered from! Plenty of unique items, and all of them have great prices

Measured myself for a costume - the product that has arrived is literally three sizes too big... just in time to be unable to change. Now I get to enjoy a refund process that doesn't refund you your full payment! Thanks so much!

I had ordered a prop for my cosplay, and I was extremely happy with it! My product came very fast, and in great condition. Plus, the website looks fun :D

I ordered a costume as a gift for my 7 year old nephew, and even paid a little extra for faster shipping. Almost 2 weeks later, I still haven't received the costume (not the fault of HalloweenCostumes.com). I had checked with UPS and USPS, and somewhere between the two of them, my package was lost. I called HalloweenCostumes.com customer service to get some information needed to fill the "missing mail" claim form through USPS, and the customer service person I spoke with offered to send the same costume out again, since it was obvious the post office lost my package. She was very kind, understanding, and sought to resolve my issue as quickly as possible! I really appreciate her taking action to get me the costume quickly, rather than me having to file the claim through the post office and HOPE they locate it! This is how customer service should be!

Went to a 70's Funk band show but was in need of a costume, Got on their site, found what I wanted. Great.

This Easter bunny costume made me the hit of our company's Easter egg hunt! We set up a photo area and families flocked to have their photos taken. The bunny costume was very well-made, great quality and a perfect fit (small). It arrived earlier then promised and was well packaged. Price was exceptional; I checked prices on many sites before choosing Halloween Costumes, and then I got an extra 15% discount. I would highly recommend this company and certainly the bunny costume. By the way, 9 of my great-grandkids came to the event and they did not recognize me but loved the bunny!