logo

HalloweenCostumes
Questions & Answers

352 reviews

Here’s what buyers have asked with answers from HalloweenCostumes staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

So they deliver as promiaed

Answer:
I paid almost $30 to receive my package early. It was 2 days late.
By Victor C., over a year old
See another answer (1)
Question:

I ordered a costume for my party and it still hasn't come yes and I paid 75 dollars for it.

Question:

כמה זמן המשלוח?

Question:

I'm trying to contact you for days by email, I didn't received my 20% off as a new customer subscription. Can you help me to get refunded for that?

Question:

Where is this company base out of ?? And where can I find a tracking number ...? Where can I find a cell number for customer service

Question:

Wanting to buy DOUBLE-BLADE DARTH MAUL LIGHTSABER, but am nervous to buy as I have heard such mixed reviews about quality and customer service. Help?

Question:

I signed up for the costume club but never got my 20% off my first purchase - I also liked the site on facebook but didn't get the $10 off either

Question:

Why all the NEGATIVE reviews

Question:

Is this a good and safe website?

Answer:
From my experience, I would definitely say this website is reliable. We ordered our costumes and received them (of great quality) within two business days. I personally used PayPal to buy them, but I do this with every website (that allows) just for extra protection.
By Kristin S., over a year old
See more answers (2)
Question:

My order is saying tracking is invalid and there is no where on the website with an email address to contact them?

Answer:
Hi Monique, I've had this same problem having them ship to Australia, turns out that the 'FedEx' tracking number they've given us is in the confirmation email is actually a UPS tracking number. Hope that helps!
By Anthony S., over a year old
See another answer (1)

Have a question?
Ask to get answers from the HalloweenCostumes staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?