My order is saying tracking is invalid and there is no where on the website with an email address to contact them?

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My order is saying tracking is invalid and there is no where on the website with an email address to contact them?

asked by Monique B. on 8/17/16

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Anthony S. · Answer 1 · 2016-08-23T06:28Z

Anthony S.

on 8/23/16

Hi Monique,

I've had this same problem having them ship to Australia, turns out that the 'FedEx' tracking number they've given us is in the confirmation email is actually a UPS tracking number.

Hope that helps!

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HalloweenCostumes Questions & Answers

My order is saying tracking is invalid and there is no where on the website with an email address to contact them?

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