HalloweenCostumes

This is the best place to find you costumes or accessories for any occasion. They have the best selection and everything is top quality. The customer service is helpful and honest. We will continue to buy all of our costumes right here. Best selection and some really unique options.

I ordered a costume as a gift for my 7 year old nephew, and even paid a little extra for faster shipping. Almost 2 weeks later, I still haven't received the costume (not the fault of HalloweenCostumes.com). I had checked with UPS and USPS, and somewhere between the two of them, my package was lost. I called HalloweenCostumes.com customer service to get some information needed to fill the "missing mail" claim form through USPS, and the customer service person I spoke with offered to send the same costume out again, since it was obvious the post office lost my package. She was very kind, understanding, and sought to resolve my issue as quickly as possible! I really appreciate her taking action to get me the costume quickly, rather than me having to file the claim through the post office and HOPE they locate it! This is how customer service should be!

Ordered a costume and the sizing was completely off, several sizes too small for my child. They don't do simple exchanges. Charge 18% restocking fee, yet claim to be a small business. Long hold times (55 customers ahead of me when I called). The person over chat couldn't help me, told me I had to call. Called and there was a 55 person wait. The lady told me she would provide "fun bucks" in my account to cover the restocking, which didn't happen. This place is dishonest and a complete waste of time and money. Do not order from here.

I had to return my costume. During this process I learned that there's an 18% restocking fee plus an additional $7.99 (return label fee) that will be deducted from my refund. I was suppose to receive my refund by the 20th. It is now the 31st of October. I called customer service & the voice message stated that I'm calling after business hours. It was 12 noon! I proceeded to select the email option instead. The site took me to a blank page that displayed the company's name, but no email address. I do not recommend anyone buy from this company! It's not trustworthy.

Purchased costume which took about a month to get here. Costume wrong size so was unusable. Whilst they did offer a refund they only gave me a week to return to USA plus I had to pay return postage. Just ridiculous. Won't be using this company again.

This is my second year ordering from halloweencostumes.com (2 purchases, 1 rental) and I couldn't be more pleased. This year I wore the Deluxe Kansas Girl costume dress to two costume contests and rode my horse twice in it (total of 4 hours riding). I got it really dirty and it came through the wash just like new! I am short waisted so I shortened the front and back straps so I didn't look too small in it. It has a really nice full skirt, lots of layers. I had a little extra room in the waist which was nice but the cuffs at the sleeves were very snug but I do have very muscular arms. I got so many compliments and really enjoyed being Dorothy this year!

Ordered item for Christmas delivery 'guaranteed', as I paid for express shipping, they cheaped out and sent it regular ground and it will not be delivered until nearly a week after Christmas. Placed the blame on FedEx and said we can make a 'claim', which is BS, and the best we can do is refund you 25% for the inconvenience. My daughter is going to be very disappointed and I will never buy here again based on this experience and their customer service. Stay away!

Best costume store I've ever shopped at!
I love HalloweenCostumes and FUN because of their amazing prices, good quality products, and the "Made by Us" line of costumes. I became a fan little over a year ago and some of my best costumes and cosplays are from this company. If you love quality for a good price, then this is the store for you! Don't forget to sign up for the member's rewards so you can get points for gift cards!

Their costumes are awesome! Great prices and the quality of the costumes are great too. I had a problem with one accessory arriving broken, but customer service quickly took care of that! No questions, just sent me another one! I highly recommend this company!

When shopping for a child they should be more understanding that sometimes it is hard to get the right size on the first try, every child is different and having to pay for the return and restocking fee as well as having to wait 2-4 weeks for the refund if they even approve the refund is a joke. I will not be recommending this company or ever buying from them again. Had to give one star in order to right this review but they are not even worth one star!

This costume was better than I expected. Arrived on time and in good condition. Comfortable and the quality was great. Awesome details on the vest! The skirt was a little long but I just rolled the top, I'm very short.

Love the costumes from halloweencostumes.com we went on a Disney cruise in October of last year and we got costumes from here and we loved them! We are also going on another disney cruise in December and we have ordered pirate costumes! They are so cute! The picture attached is from Halloween last year.

HalloweenCostumes.com has a great selection of items, and many exclusive items, for both licensed and non licensed costumes, masks, accessories, props and decorations, they have awesome customer service and truly want their customers to be happy with their purchases, I have contacted customer service before and they have always been kind, curtious and helpful, they go above and beyond. In general they also package the items you order well for shipping so that they arrive safely. I recommend HalloweenCostumes.com, especially if your looking for something you can't find elsewhere, they are awesome!