Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Product didn't arrive for 2+ weeks. As a result, I wasn't able to bring the shirts on vacation to Hawaii (which was I purchased them).
Great Material and shipped within a few days of ordering.
Love the dress. It has a few tiny holes in it, but the bag was torn so I believe that happened during shipping.
The items are perfect and well priced! High quality!
Placed my order. Received my order in perfect condition.
When I ordered a size that was too snug you guess handled it well and got me a size up and a shopping credit thank you I've worn my new dress many times already
Shipping took a little long but the quality was worth it!
The shipping took about a month. I would have preferred a more realistic shipping estimate at checkout, instead of being told 4-7 days.
Hi Kathryn, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Great. Fast shipping to Canada. Ordered 3 dresses and love them all.
The product is great but I can get the same thing in half the time from another company
Didn't have to wait too long for it to come in, and absolutely love the skirt!
I ordered the wrong size and called customer service to see how I can exchange to another the size, the rep graciously said I can keep the dress and she would send me another size at no charge. I love my dress and have received a lot of compliments
Shorts were not the level of quality I was anticipating. They also run small.
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.
Shopping was super easy and I absolutely love the dresses! I wear them all the time!
The clothes are quality made and I love the texture of the fabric. The fit is accurate as well.
It was great, the dresses fit wonderfully and shipping didn't take too long!
Good quality! Very flattering! Should have sized up the halter is a bit tight.
The skirt is a little on the small side and right after I ordered, black became available which was what I wanted.
The skirt came in very quickly. I don't like the line that is about 2.5 inches from the waist line but the fit feels great.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mr, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!