Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shipping took a long time, but I enjoyed the dress. However the skirt was really short.
Absolutely love my dress! The material is so soft.
Lovely?! Perfect dresses! Love them all! Great customer service
Originally ordered a "in my feels" dress and wasn't happy with the sizing. They not only said gift it to someone! But gave me a gift card to reorder. My next order was another dress "everyday" and a swimsuit, Love Them Both and have received numerous compliments
Even though I‘m from Europe the order arrived pretty quickly and the quality and fit is amazing
Love it but wish the straps were adjustable. I believe you now offer this
Super easy, and loved how many options of colors I had for everything I looked at!
Love my outfits very comfortable and affordable will definitely buy again!
Very pleasantly surprised- just what I was hoping it would be and so comfortable
Good overall. Took longer than expected but with the way the USPS is lately it's understandable. The product was higher quality than I was expecting. I would shop again, but buy in advance next time.
Great overall, the shipping took longer than expected though.
Easy, shipping a tad slow but good response time from company
Wrong size, and no exchange option provided. Had to battle to get full refund.
Quality product received without issue and promptly!
LOVE the shorts, they fit perfect. Just hate how long it took to get them.
I loved the dress that I got! It's a little tight but I've gained a few pounds since I bought it so that is probably why
Fast, efficient with lots of options in stock made for a great experience!
Great experience, pretty fast delivery, good quality material on the dresses.
Great experience and great product. Items arrived in a timely manner.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kiandra, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!