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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
New York
1 review
0 helpful votes
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All the clothes are so cute and I would've bought more if only they were more inclusive with their sizing.

Date of experience: July 29, 2021
Canada
2 reviews
0 helpful votes
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My skirt fit great and was exactly what I wanted! Thanks so much!

Date of experience: July 29, 2021
Nevada
1 review
0 helpful votes
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The material was great quality, but I should have gone one size up on everything

Date of experience: July 29, 2021
Kentucky
1 review
0 helpful votes
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Good
July 28, 2021

Good. Overall very happy. Arrived quickly and the skirt Fits well and is very comfortable.

Date of experience: July 28, 2021
Minnesota
1 review
0 helpful votes
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Great love the dresses I got!
July 28, 2021

Great love the dresses I got! Both fit true to size

Date of experience: July 28, 2021
Ohio
1 review
0 helpful votes
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The size I ordered did not fit so I was sent a gift card to correct the sizing and didn't have to hastle with sending the original item back

Date of experience: July 28, 2021
Canada
1 review
0 helpful votes
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Loved the clothes and colours
July 28, 2021

Loved the clothes and colours. The fit was close but the bra band was a bit loose on my dresses... but then again I am a S on top and M/L on the bottom so it's a ot to ask... I can just take the band in myself. Will likely purchase again. LOVE the pockets.

Date of experience: July 28, 2021
Alabama
1 review
0 helpful votes
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Quick shipping
July 28, 2021

Quick shipping. Quality items. Happy with my purchases!

Date of experience: July 28, 2021
Colorado
1 review
0 helpful votes
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Great dress
July 28, 2021

Great dress - I love it. Fits perfectly and looks stylish

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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Shipping was so slow and tracking info was not helpful

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Johnny L. — Halara Rep
over a year old

Hi Holly, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Michigan
1 review
0 helpful votes
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I had ordered 2 dresses in small
July 28, 2021

I had ordered 2 dresses in small. They were a little too snug but the material and quality were phenomenal! I contacted the company and they sent me 2 mediums and told me to gift the smalls! Such amazing customer service! I was able to gift them to a bride and my daughter.

Date of experience: July 28, 2021
North Carolina
1 review
0 helpful votes
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The process went smoothly
July 28, 2021

The process went smoothly. Love my items, nice quality

Date of experience: July 28, 2021
Tennessee
1 review
0 helpful votes
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The best clothes and most comfortable, I love wearing them just out to eat or somewhere and it always makes me feel good when wearing their clothes.

Date of experience: July 28, 2021
Canada
1 review
0 helpful votes
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Shorts and dress look a lot longer in ads then in person

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Johnny L. — Halara Rep
over a year old

Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

Minnesota
1 review
0 helpful votes
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Loved my stuff
July 28, 2021

Loved my stuff. Super comfy. However it took forever to arrive.

Date of experience: July 28, 2021
Massachusetts
1 review
0 helpful votes
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Everything went smoothly and the clothing is very comfortable

Date of experience: July 28, 2021
Canada
2 reviews
0 helpful votes
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Sit made it easy fpr ordering and wonderful product

Date of experience: July 28, 2021
California
1 review
0 helpful votes
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Very good and would definitely order again from the site

Date of experience: July 28, 2021
Colorado
1 review
0 helpful votes
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They are awesome and fit so perfect they are by far my favorite dress I have bought in a long time!

Date of experience: July 28, 2021
Tennessee
1 review
0 helpful votes
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I ordered a workout dress and was very exciting about it. The dress ran very small and was nearly see through with the color I ordered.

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Johnny L. — Halara Rep
over a year old

Hi Mallory, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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